Edenbrook on Second Ave
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (10 vs median 8.0)
- High staff turnover (68%)
- High RN turnover (52%)
Below average in PA · Best in EDEN EAST HEALTHCARE MANAGEMENT chain · No penalties on record
What this means for your family
The facility is highly regarded for its active social calendar and effective therapy services. However, because a significant portion of the positive reviews are written by employees, we recommend scheduling an in-person tour during a weekend or evening to verify if the high level of care and staffing consistency remains the same outside of standard business hours.
Google Reviews
Google Reviews
25 reviews on Google“Edenbrook on Second Ave receives overwhelmingly positive feedback, with reviewers frequently highlighting a strong sense of teamwork, a clean environment, and an engaging activities program. While the facility is praised for its resident-centered care and effective therapy department, the high volume of reviews from individuals identifying as staff members suggests a need for families to look for more independent, third-party perspectives.”
Quality Themes
Tap a score for detailsStrengths
- Engaging and fun activities program
- Clean and well-maintained facility
- Strong, collaborative therapy department
- Professional and caring staff
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to continuously improve the care experience here?
- 2With the facility having a 160-resident capacity, how do you ensure that the high level of engagement mentioned in your activity program remains personalized for each individual?
- 3I see your therapy department is highly regarded; could you walk me through how your team coordinates with nursing staff to ensure a seamless transition between therapy sessions and daily care?
- 4Given the recent health inspection reports, what specific steps is the leadership team currently taking to address those findings and enhance the quality of care?
- 5How does your nursing staff handle medical emergencies or changes in a resident's health status during the evening and weekend hours?
- 6The facility is consistently praised for being clean and well-maintained; what is your process for ensuring this standard is upheld across all 160 resident rooms?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is heads above all the rest in the region! Their outcomes for return to home or lower levels of care, speak for themselves!!”
“Friendly and courteous staff. Answers questions. Team environment. Great activities. Positive atmosphere.”
“Facility is very clean, competent and caring staff. Great work incentives. Awesome Therapy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering over half the deficiencies at this facility, raising significant concerns about resident rights, medical treatment, and medication management. Recent issues in 2024-2025 include problems with abuse prevention policies, accident hazards, and respiratory care, with some deficiencies recurring across surveys despite reported corrections. The high volume of complaint-triggered inspections suggests ongoing family dissatisfaction with care quality.
Jan 21, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Sep 25, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 6, 2025Routine9
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Feb 19, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Jan 10, 2025Complaint2
Resident Rights Deficiencies
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Edenbrook on Second Ave
for profit
Ownership & Management
Owners
Lz Pa Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit edenbrooksecondave.com
Medicare data downloads
Original nursing home datasets
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