Sequoyah East Nursing Center, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 17 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (14 vs median 6.0)
Bottom 25% in OK · Critically understaffed (RN) · Above recommended total nurse staffing · $134,213 in fines · Abuse citation
What this means for your family
Recent reviews suggest the facility has seen positive changes under new administration, particularly regarding staff attitude. However, because of historical reports of neglect, we strongly recommend you conduct an unannounced visit and ask specifically about their fall prevention protocols and response times.
Google Reviews
Google Reviews
17 reviews on Google“Sequoyah East Nursing Center receives highly polarized feedback, with recent reviews highlighting improvements under new management and a caring staff environment. However, historical reports of severe neglect and poor service quality suggest significant inconsistencies in care standards that families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Kind and helpful nursing staff
- Positive leadership under new administration
- Compassionate care in the dementia wing
Concerns
- Reports of neglect and slow response times to patient falls (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to hear such positive things about the new leadership here; how has the recent change in administration impacted the daily culture of the facility?
- 2We've heard great things about the compassion in the dementia wing, so could you tell us more about the specific activities and engagement programs you offer for memory care residents?
- 3What specific protocols are in place to ensure staff can respond immediately to a resident if they happen to have a fall or an unexpected accident?
- 4With the recent focus on improving health inspections, what specific steps is the nursing team taking to ensure all care standards and safety regulations are consistently met?
- 5How do you ensure that the nursing staff is able to provide timely assistance to residents during the night or during busier shifts?
- 6How does the facility communicate with families regarding any changes in a resident's medical status or care plan?
Personalized based on this facility's data
Key Review Excerpts
“My mother was here for several months. The staff took care of her very well. She was on the demintia wing. It was a very difficult time for our family. The whole staff was very kind and helpful to all if us.”
“This home is small and definitely in a rural area. The new Administrator is awesome. We work with this home often and there are great improvements being made. I would recommend this home to others for admit.”
“The people that are nice the staff is nice the food is good”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who got a urinary tract infection
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 60 deficiencies across 8 surveys, including 16 complaint-triggered violations where families reported problems. The most recurring issues involve resident assessment and care planning, medication management, and protecting residents from abuse and neglect. While all violations show correction dates, the facility has repeatedly struggled with the same core problems across multiple years, suggesting ongoing challenges with maintaining consistent quality care standards.
Jul 2, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Apr 16, 2025Routine12
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Apr 10, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 7, 2024Complaint9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Dec 7, 2023Routine19
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Oct 9, 2023Complaint2
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Federal Penalties
Fine
Mar 7, 2024
$50,381
Payment Denial
Mar 7, 2024
34-day denial
Fine
Feb 20, 2024
$4,938
Fine
Feb 12, 2024
$4,938
Fine
Jan 22, 2024
$14,814
Fine
Dec 11, 2023
$13,762
Payment Denial
Oct 4, 2023
28-day denial
Fine
Oct 4, 2023
$27,031
Fine
Jun 20, 2023
$4,587
Ownership & Operations
Who Operates This Facility
Sequoyah East Nursing Center, LLC
for profit
Ownership & Management
Owners
Delores O Mitchell Rvoc Tr
Owner · Organization
Bivin, Julie
Owner (parent company)
Johnson, Deanna
Owner (parent company)
Leikam, Jo Anne
Owner (parent company)
Ronk, Virginia
Owner (parent company)
Vandelinder, William
Owner (parent company)
Yowell, Lynn
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit sequoyaheastnursingcenter.com
Medicare data downloads
Original nursing home datasets
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