Secure Seniors

COMPLAINT INVESTIGATION REPORT

This report details an investigation into a complaint alleging a resident sustained an unexplained injury while in care. The investigation, which included observations, interviews, and records review, concluded that the allegation was unsubstantiated. No specific deficiencies were cited in the provided text.

The facility underwent an unannounced, required annual inspection. The report indicates that the facility was observed to be clean, clutter-free, and that all required safety measures, including medication and hazardous item storage, were in place. No deficiencies were cited during this inspection.

The facility underwent an unannounced annual visit conducted by the Licensing Program Analyst. The inspection found the physical plant, infection control plan, food services, and medication/facility records to be in compliance with regulations. Overall, no deficiencies were observed during this visit.

The facility was inspected on 07/18/2022 for a required annual review with an emphasis on infection control. The inspection noted that the facility maintained sufficient hand hygiene supplies, cleaning provisions, and proper use of face coverings. The facility also has a designated infection control lead person in place.

The facility underwent an unannounced annual required licensing inspection. The inspector noted that the facility is in compliance with and has implemented infection control practices as outlined in its COVID-19 Mitigation Plan. No deficiencies were observed during the visit.