Hidden Glenn Senior Living III
Limited public data on Hidden Glenn Senior Living III. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 29 Google reviews
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What this means for your family
This facility offers a comforting, home-like environment that works well for long-term residents requiring high-level nursing care. However, families should be extremely cautious regarding the management style of the Executive Director and should verify that the current staff can communicate effectively with your loved one to avoid language barrier risks.
Google Reviews
Google Reviews
29 reviews on Google“Families considering Hidden Glenn Senior Living III will find a deeply polarizing environment. While some long-term residents' families praise the 'culture of care' and the home-like atmosphere, there are serious, recurring allegations regarding the unprofessionalism and verbal hostility of the Executive Director, Bree Lofvendahl. Additionally, some reviewers have raised significant concerns regarding language barriers among caregivers and issues with facility management during transitions of ownership.”
Quality Themes
Tap a score for detailsStrengths
- Home-like, non-hospital environment
- Consistent quality of care for long-term residents
- In-house prepared meals
- Clean and well-maintained facilities
Concerns
- Unprofessional behavior/verbal hostility from Executive Director (mentioned by 3 reviewers)
- Language barriers between caregivers and residents (mentioned by 2 reviewers)
- Issues with resident safety and theft
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We love that the facility feels so home-like and cozy; what are some of the favorite daily activities or social traditions that residents enjoy together here?
- 2Since the meals are prepared in-house, could you tell us a bit about how the menu is planned and how much input residents have in their food choices?
- 3How does the leadership team ensure that communication remains clear and consistent between the staff, the residents, and us as family members?
- 4What specific protocols are in place to ensure resident safety and to protect their personal belongings within the community?
- 5In the event of a medical emergency or a change in health status during the night, what is the immediate process for getting care and notifying the family?
- 6How do you approach training new caregivers to ensure they can communicate effectively and warmly with all residents, regardless of any language differences?
Personalized based on this facility's data
Key Review Excerpts
“The Executive Director Bree is a Godsend! She has made the transition for my dad so smooth and has alleviated so much stress for me.”
“My mother has been a resident at Hidden Glenn Senior Living since July 2019, before and after the facility’s renovations and rebranding. Her care has been of consistent quality throughout her stay there.”
“The nurses were great ( Fie, Bree, Catherine) they kept him going. The Daily care staff also were friendly.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jul 11, 2024InspectionClean
The facility underwent an unannounced, required 1-year annual inspection. The report indicates that the facility was observed to be clean, well-stocked, and compliant with safety and operational standards. No deficiencies were noted during the visit.
Jul 24, 2023InspectionClean
The facility underwent a required annual inspection on July 24, 2023. The inspection found the facility to be clean, well-maintained, and compliant with safety standards. No deficiencies were observed during this visit.
Jul 22, 2022InspectionClean
The facility underwent an annual inspection with a specific emphasis on infection control. The Licensing Program Analyst observed sufficient hand hygiene supplies, proper use of face coverings, and adequate COVID postings. No deficiencies were observed during the visit.
Jun 17, 2021InspectionClean
The facility underwent an unannounced annual required licensing inspection. The inspector noted that the facility is in compliance with and has implemented infection control practices as outlined in its LIC 808 plan. No deficiencies were observed during the visit.
Ownership & Operations
Who Operates This Facility
Affordable Senior Housing Foundation
LOFVENDAHL, BRIGITTA M
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit hiddenglenn.org
Medicare data downloads
Original nursing home datasets
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