Hidden Glenn Senior Living V
Limited public data on Hidden Glenn Senior Living V. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 29 Google reviews

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What this means for your family
While the facility offers a comfortable, home-like setting that some families find excellent for long-term care, there is a significant and recurring pattern of complaints regarding the Executive Director's professionalism. Families should also verify the English proficiency of the caregiving staff to ensure clear communication during medical emergencies.
Google Reviews
Google Reviews
29 reviews on Google“Families considering Hidden Glenn Senior Living face a highly polarized experience. While some long-term residents' families praise the 'culture of care' and the home-like environment, multiple recent reviews raise serious alarms regarding the professional conduct of the Executive Director and potential language barriers among caregivers.”
Quality Themes
Tap a score for detailsStrengths
- Home-like, non-hospital environment
- Consistent quality for long-term residents
- In-house prepared meals
- Cleanliness of the facility
Concerns
- Unprofessional behavior by Executive Director Bree Lofvendahl (mentioned by 3 reviewers)
- Language barriers between caregivers and residents (mentioned by 2 reviewers)
- Issues with resident safety and theft
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility has such a lovely, home-like atmosphere, what does a typical day of meals and social activities look like for the residents?
- 2We love that you prepare meals in-house; could you tell us more about how the menu is planned and how you accommodate specific dietary needs?
- 3How does the leadership team ensure that communication remains clear and consistent between the administration and the families?
- 4What specific protocols are in place to ensure resident safety and the security of their personal belongings within the home?
- 5In the event of a medical emergency after hours, what is the immediate process for coordinating care and notifying the family?
- 6How do you support staff training to ensure that all caregivers can communicate effectively and warmly with every resident?
Personalized based on this facility's data
Key Review Excerpts
“The Executive Director Bree is a Godsend! She has made the transition for my dad so smooth and has alleviated so much stress for me.”
“My mother has been a resident at Hidden Glenn Senior Living since July 2019, before and after the facility’s renovations and rebranding. Her care has been of consistent quality throughout her stay there”
“The nurses were great ( Fie, Bree, Catherine) they kept him going. The Daily care staff also were friendly.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jul 7, 2025InspectionClean
The facility underwent an unannounced, required 1-year visit. The inspection noted that the facility was clean, clutter and odor free, and that essential services like call lights, food supply, and hot water temperatures were within regulatory limits. No deficiencies were observed during this visit.
Jul 2, 2024InspectionClean
The facility underwent an unannounced, required annual inspection. The report indicates that the facility was observed to be clean, clutter and odor free, and all required documentation and safety measures were in place. No deficiencies were noted during the visit.
Sep 13, 2023ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 24, 2023InspectionClean
The facility underwent a required annual inspection on July 24, 2023. The Licensing Program Analyst observed that the facility appears clean, well-maintained, and free of immediate health and safety issues. No deficiencies were noted during the inspection, and all required documentation was found to be up to date.
Jul 14, 2022InspectionClean
The inspection was an unannounced annual visit with an emphasis on infection control. The facility was observed to be under construction, and while sufficient PPE was noted, the administrator was advised to finalize and implement the COVID-19 mitigation plan before any residents are admitted.
Jun 17, 2021InspectionClean
The facility underwent an unannounced annual required licensing inspection. The inspector noted that the facility is compliant with and has implemented necessary infection control practices as outlined in its COVID-19 mitigation plan. No deficiencies were observed during the visit.
Ownership & Operations
Who Operates This Facility
Affordable Senior Housing Foundation
LOFVENDAHL, BRIGITTA M
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit hiddenglenn.org
Medicare data downloads
Original nursing home datasets
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