Hidden Glenn Senior Living VII
Limited public data on Hidden Glenn Senior Living VII. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 29 Google reviews
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What this means for your family
This facility offers a comfortable, home-like environment and has proven capable of providing long-term care for some residents. However, you should be extremely cautious regarding the leadership style of the Executive Director and investigate the potential for language barriers among the caregiving staff.
Google Reviews
Google Reviews
29 reviews on Google“Families face a highly polarized experience at this facility, with some praising the home-like atmosphere and quality of care for long-term residents. However, there are serious, recurring allegations regarding the unprofessionalism and rudeness of the Executive Director, as well as significant concerns regarding language barriers among caregivers.”
Quality Themes
Tap a score for detailsStrengths
- Home-like atmosphere and environment
- Quality of care for long-term residents
- In-house prepared meals
- Cleanliness of the facility
Concerns
- Unprofessional and rude behavior by Executive Director (mentioned by 4 reviewers)
- Language barriers between staff and residents (mentioned by 2 reviewers)
- Issues with facility management and financial/transfer practices
Rating Trends
Tap a year to see what changed
Distribution · 101 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility has such a lovely, home-like atmosphere, how do you incorporate personalized daily activities to keep residents engaged with one another?
- 2We've heard wonderful things about the in-house prepared meals; could you tell us more about how the menu is planned and how much input residents have?
- 3How does the management team ensure consistent, clear communication with families regarding updates on a resident's well-being?
- 4In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 5How do you ensure that all staff members are able to communicate effectively and clearly with residents to prevent any misunderstandings?
- 6What steps does the leadership team take to maintain the high standards of cleanliness and care that long-term residents have enjoyed here?
Personalized based on this facility's data
Key Review Excerpts
“I’ve placed my father here and I’m so impressed with how hard the staff works. Food is all made in house and the facility feels like a home.”
“My mother has been a resident at Hidden Glenn Senior Living since July 2019, before and after the facility’s renovations and rebranding. Her care has been of consistent quality throughout her stay there”
“The nurses were great ( Fie, Bree, Catherine) they kept him going. The Daily care staff also were friendly.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Aug 20, 2025ComplaintClean
This report details an investigation into a complaint alleging that staff were not meeting a resident's dietary needs. The investigation found that the allegation was unfounded based on records review and interviews. No deficiencies were cited in this report.
Jul 29, 2024InspectionClean
The facility underwent a required 1-year annual inspection on 07/29/2024. The inspection noted that the facility was clean, odor-free, and that required documentation, including staff certifications and resident files, was in order. No deficiencies were issued during this visit.
Feb 20, 2024ComplaintClean
This report details the findings of a Complaint Investigation regarding allegations of chemical restraint and failure to report changes in a resident's medical condition. The investigation concluded that the allegations were unsubstantiated due to inconsistent statements and lack of preponderance of evidence.
Jul 24, 2023InspectionClean
The facility underwent a required annual inspection on July 24, 2023. The inspection found the facility to be clean, well-maintained, and compliant with safety standards. No deficiencies were observed during this visit.
Jul 14, 2022InspectionClean
The facility underwent an unannounced annual inspection with an emphasis on infection control. The inspector noted sufficient hand hygiene supplies, cleaning provisions, and proper use of face coverings. No deficiencies were cited during the visit.
Ownership & Operations
Who Operates This Facility
Affordable Senior Housing Foundation
LOFVENDAHL, BRIGITTA M
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit hiddenglenn.org
Medicare data downloads
Original nursing home datasets
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