Seasons @ Southpoint

The facility failed to maintain indoor temperatures at a minimum of 75 degrees Fahrenheit in resident rooms and common areas. Observations on April 9, 2025, showed thermostats displaying temperatures as low as 63 degrees Fahrenheit. Interviews with residents and the Maintenance Director confirmed that the heating system was not properly adjusted to compensate for dropping outdoor temperatures.

The facility failed to maintain indoor temperatures at a minimum of 75 degrees Fahrenheit during the heating season. Observations on April 9, 2025, showed thermostats controlling various resident rooms and common areas displaying temperatures as low as 63 degrees Fahrenheit.

The facility failed to maintain an adequate temperature in common areas during freezing weather, as evidenced by residents wearing coats and blankets in the television room. Observations showed inconsistent thermostat settings and a lack of clear labeling for temperature controls, leading to residents reporting they were freezing.

The facility failed to maintain a heating system sufficient to keep indoor temperatures at 75 degrees Fahrenheit during winter conditions. During the survey period, residents in the common television area were observed using blankets, throws, and wearing coats or jackets to stay warm. Outside temperatures had dropped below freezing, yet the facility's indoor climate was inadequate for resident comfort and safety.

The facility failed to provide necessary personal care assistance to five residents in the special care unit, specifically regarding shaving and nail care. For Resident #7, fingernails were found to be long with dark buildup, and the resident was unable to request assistance for grooming.

The facility failed to provide necessary personal care assistance to five residents in the special care unit. Specifically, five residents required assistance with shaving and one resident required assistance with fingernail trimming.

The facility failed to ensure that the storage closet in the Special Care Unit was kept locked and inaccessible to residents. Observations showed the closet containing razors and liquids was left unlocked while residents were walking in the hallway. Staff interviews confirmed that the closet should be locked to prevent residents from accessing potentially harmful items.

The facility failed to ensure that the housekeeping storage closet in the Special Care Unit was locked and monitored. On 07/09/24, the closet containing razors and liquids was observed unlocked and unattended while residents were walking in the hallway.