Atria Southpoint Walk
Families consistently rate this highly — reviewers highlight attentive and personable staff. Schedule a visit to confirm the fit.
based on 85 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, person-centered staff and a clean, vibrant environment. The management is particularly noted for being communicative and helpful during the transition process, making it a low-stress option for out-of-state moves.
Google Reviews
Google Reviews
85 reviews analyzed“Atria Southpoint Walk is highly regarded for its welcoming atmosphere and exceptionally attentive staff, with several reviewers specifically praising the kindness of the front desk and management. Families can expect a clean, vibrant community with high-quality dining options and integrated therapy services, though many reviews are brief and lack specific details on certain amenities.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and personable staff
- Clean and beautiful community environment
- High-quality dining with varied menu selections
- Welcoming atmosphere for residents and pets
- Excellent management and communication
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a small community of 20 residents, how do you ensure everyone gets personalized attention during meal times?
- 2The dining options look wonderful; how often does the menu change, and can the kitchen accommodate specific dietary preferences?
- 3Since the community is so welcoming to pets, what are your specific policies for residents moving in with their furry friends?
- 4I noticed the management is very engaged with the community; how does the leadership team typically communicate important updates to families?
- 5How does the staff handle medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social outings are planned to help residents enjoy this beautiful environment?
Personalized based on this facility's data
Key Review Excerpts
“Mom loves her beautiful apartment at Atria! Staff are very tuned in to residents and their needs, very outgoing and fun. Meals are delicious with numerous menu selections and daily specials. Highly recommend Atria!”
“My family’s experience with the Atria at Southpoint, and especially with rental director Stacy Ratner, has been nothing but a pleasure. I began communicating with Stacy months before my mother decided to move to North Carolina from out of state.”
“The staff at this location are amazing. They are attentive, personable, kind and friendly. The proof is shown in how the residents comfort is at the forefront and always their main focus.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Apr 8, 2022Follow-up
The facility failed to serve therapeutic diets as ordered by the physician for one resident with a reduced concentrated sweets (RCS) diet. Specifically, the resident was offered a chocolate chip cookie for dessert on 04/06/22, which contradicted the dietary restrictions noted in the menu and physician orders.
Apr 8, 2022Follow-upCleanReport
No deficiencies found during this inspection.
Apr 25, 2019Follow-up
The facility failed to ensure that one of two sampled medication aides had completed the required state-approved medication administration training or provided verification of previous employment. Specifically, records for Staff C did not demonstrate completion of the necessary 5, 10, or 15-hour training courses required prior to administering medications.
Nov 4, 2016Other
The facility failed to ensure that one of three surveyed staff members (a Medication Aide) had completed the required annual state infection control training. Personnel records showed the staff member's last training was completed in July 2015, and no subsequent training was documented.
Nov 4, 2016Other
The facility failed to ensure that one of three surveyed staff members, a Medication Aide, had completed the required annual state infection control training. Personnel records showed the employee's last training was completed on 7/15/15, and the Resident Care Director confirmed the employee missed the subsequent training on 9/16/16.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
85 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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