Public Google reviewers rate this highly and often mention attentive and personable staff. Schedule a visit to confirm the fit.
based on 86 Google reviews
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Public Google reviewers rate Atria Southpoint Walk highly. Reviewers highlight: attentive and personable staff, clean and beautiful community environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Atria Southpoint Walk is highly regarded for its welcoming atmosphere and exceptionally attentive staff, with several reviewers specifically praising the kindness of the front desk and management. Families can expect a clean, vibrant community with high-quality dining options and integrated therapy services, though many reviews are brief and lack specific details on certain amenities.
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Key Review Excerpts
“Mom loves her beautiful apartment at Atria! Staff are very tuned in to residents and their needs, very outgoing and fun. Meals are delicious with numerous menu selections and daily specials. Highly recommend Atria!”
“My family’s experience with the Atria at Southpoint, and especially with rental director Stacy Ratner, has been nothing but a pleasure. I began communicating with Stacy months before my mother decided to move to North Carolina from out of state.”
“The staff at this location are amazing. They are attentive, personable, kind and friendly. The proof is shown in how the residents comfort is at the forefront and always their main focus.”
Source: NC Division of Health Service Regulation
The facility failed to serve therapeutic diets as ordered by the physician for one resident with a reduced concentrated sweets (RCS) diet. Specifically, the resident was offered a chocolate chip cookie for dessert on 04/06/22, which contradicted the dietary restrictions noted in the menu and physician orders.
No deficiencies are reported in this inspection record.
The facility failed to ensure that one of two sampled medication aides had completed the required state-approved medication administration training or provided verification of previous employment. Specifically, records for Staff C did not demonstrate completion of the necessary 5, 10, or 15-hour training courses required prior to administering medications.
The facility failed to ensure that one of three surveyed staff members (a Medication Aide) had completed the required annual state infection control training. Personnel records showed the staff member's last training was completed in July 2015, and no subsequent training was documented.
The facility failed to ensure that one of three surveyed staff members, a Medication Aide, had completed the required annual state infection control training. Personnel records showed the employee's last training was completed on 7/15/15, and the Resident Care Director confirmed the employee missed the subsequent training on 9/16/16.
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NC DHSR — View Official Record
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