Sardis Oaks
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 47 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical, occupational, or speech therapy. However, if your loved one requires frequent assistance or has high fall risks, you must closely monitor the responsiveness of the staff during evening and weekend hours, as several families have reported significant delays in care during these times.
Google Reviews
Google Reviews
47 reviews on Google“Sardis Oaks is frequently praised for its exceptional rehabilitation services, specifically the skill and dedication of its PT, OT, and speech therapists. While many families report high-quality nursing care and a clean environment, there are recurring reports of significant delays in response times and poor communication during evening and weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and therapy services
- Compassionate and skilled nursing staff
- Clean and well-maintained facility
- Friendly and professional therapists
Concerns
- Slow response to call buttons, especially on night/weekend shifts (mentioned by 5 reviewers)
- Inconsistent communication from administration and management (mentioned by 3 reviewers)
- Staffing shortages and neglect during off-hours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and therapy teams; could you tell us more about how the therapists work with residents to meet their mobility goals?
- 2What is your process for ensuring that call buttons are answered promptly, particularly during the overnight and weekend shifts?
- 3How does the administration keep families updated on changes in a resident's care or health status to ensure we are always in the loop?
- 4Could you walk us through the daily dining experience, including how much input residents have in their meal choices and nutrition?
- 5What specific protocols are in place for medication management to ensure everything is administered accurately and on schedule?
- 6What kind of social activities or community outings are available to help residents stay engaged and active during the week?
Personalized based on this facility's data
Key Review Excerpts
“The PT, OT, and Speech therapists made tremendous progress with mom. She was able to return home after at Sardis Oaks for about 2 months. She was completely bed ridden when she arrived.”
“I came here in a dark time in my life when I needed rehabilitation for a broken femur. Nadine specifically as well as Mariatu and ALL the other nurses were incredible!”
“The wound car nurse Rose is absolutely wonderful and truly caring of her patients. Thank you for your hard work and you kind heart!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sardis Oaks has faced multiple complaint-triggered deficiencies, indicating families have filed concerns about care quality, safety hazards, and resident rights violations. The facility shows recurring problems in daily care assistance, feeding tube management, and food safety across surveys. While all deficiencies have been officially corrected, the pattern of repeat issues and family complaints suggests ongoing care consistency challenges that warrant careful evaluation during visits.
Dec 18, 2025Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Sep 27, 2024Routine8
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Sep 27, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 14, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Apr 14, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ownership & Operations
Who Operates This Facility
Sardis Oaks
nonprofit
Chain Affiliation
Atrium Health
6 facilities nationwide
Chain avg rating: 3.5/5 · Rank 3 of 6
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit atriumhealth.org
Medicare data downloads
Original nursing home datasets
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