Sanctuary Wadsworth
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 56 Google reviews

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What this means for your family
This facility is highly regarded by professional partners for its cleanliness and therapy services, making it a potential choice for short-term rehab. However, families must be vigilant; multiple reviewers have reported serious concerns regarding neglect and staffing shortages on nights and weekends. We strongly recommend visiting during off-hours and asking for specific documentation on how they handle emergency medical needs.
Google Reviews
Google Reviews
56 reviews on Google“Sanctuary Wadsworth receives polarized feedback, with many professional partners and some families praising the facility's cleanliness, therapy programs, and compassionate staff. However, several families have raised serious concerns regarding neglect, poor communication, and inadequate staffing levels, particularly during nights and weekends. Prospective families should conduct a thorough tour and ask pointed questions about care protocols and staffing ratios.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Strong physical and occupational therapy programs
- Compassionate and attentive nursing staff
- Effective communication with professional partners
Concerns
- Inadequate staffing and slow response times on nights and weekends (mentioned by 3 reviewers)
- Neglect regarding basic hygiene and personal care (mentioned by 3 reviewers)
- Poor communication regarding medical status and medication management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your high CMS inspection rating, what specific protocols do you have in place to ensure medication management is handled accurately and consistently?
- 2We've noticed your facility is very well-maintained; how do you ensure that personal hygiene and daily care routines stay consistent for every resident?
- 3Since we know staffing can be more limited on nights and weekends, what is your process for ensuring call lights are answered quickly during those times?
- 4Could you tell us more about how the physical and occupational therapy programs are integrated into a resident's weekly routine?
- 5What does a typical day of social activities and dining look like for the residents here?
- 6How does the nursing team communicate important updates regarding a resident's medical status to their family members?
Personalized based on this facility's data
Key Review Excerpts
“As a registered nurse, the care provided to my grandmother at sanctuary was impressive. The facility was always clean, staff very helpful, and she progressed well from her therapy.”
“This place is thee worst place to put your love ones . If you love your family please DONT NOT I MEAN DO NOT PLACE THEM THERE. It’s old and outdated and they are short staffed”
“I was in this facility little over a month to be rehabilitated after my accident. The staff goes above and beyond for care. I honestly couldn't have gotten better care than what they provided.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sanctuary Wadsworth has recurring issues with fire safety systems, medication management, and building safety that appear across multiple surveys from 2019-2023, with families filing at least two complaints about facility conditions. The facility has repeatedly struggled with fire alarm systems, exit safety, and medication labeling, though all deficiencies show correction dates, suggesting ongoing efforts to address problems.
Mar 7, 2026Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 26, 2025Complaint1
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
May 9, 2024Complaint1
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Oct 12, 2023Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jul 29, 2021Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Mar 28, 2019Routine3
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Ownership & Operations
Who Operates This Facility
Sanctuary Wadsworth
for profit
Ownership & Management
Owners
Sanctuary Health Network LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit sanctuaryhealthnetwork.com
Medicare data downloads
Original nursing home datasets
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