Autumnwood Nursing & Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 54 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (20 vs median 8.0)
Bottom 25% in OH · Critically understaffed (RN) · Below chain average
What this means for your family
This facility offers a highly-regarded therapy program that is excellent for post-surgical rehabilitation. However, families must be vigilant regarding hygiene and meal consistency, as multiple reviewers have reported instances of neglected bathing and missed meals. We recommend conducting an unannounced visit to check on cleanliness and staff responsiveness.
Google Reviews
Google Reviews
54 reviews on Google“Families seeking rehabilitation services may find the therapy department to be a significant strength, with multiple reviewers praising its effectiveness. However, there are serious, recurring allegations regarding neglect, including missed meals, lack of hygiene care, and inadequate response to call lights. While some staff members are described as compassionate, others have reported issues with cleanliness and the theft of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Excellent rehabilitation and therapy programs
- Compassionate and friendly nursing staff
- Prompt response to call lights by some staff
- Quiet and comfortable setting
Concerns
- Neglect regarding hygiene and bathing (mentioned by 3 reviewers)
- Inconsistent meal service and food quality (mentioned by 3 reviewers)
- Issues with facility cleanliness and odors (mentioned by 3 reviewers)
- Staffing shortages or slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your rehabilitation and therapy programs; could you tell us more about how you customize those plans for residents?
- 2How do you ensure that personal hygiene, like regular bathing and grooming, is consistently maintained for every resident?
- 3What steps are being taken to ensure the dining experience, including food quality and meal schedules, is consistent and enjoyable for everyone?
- 4Could you explain your process for managing medications and how you ensure there are no delays in care during shift changes?
- 5What is your protocol for responding to call lights, especially during the night or when the facility is busy?
- 6What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“I could not have picked A better rehabilitation center. The whole staff was so friendly and had my goals in the forefront of their minds.”
“The level of staff letting patients going to other rooms is beyond me. All patients needs to knock or ask the aid to enter another patients room. My stuff is being stolen...”
“I was at this facility on 10-9-17 visiting my father in law, who receives somewhat adequate care. However I over heard one of the residents ask if she could have a shower, that she was supposed to have one over the weekend and did not receive one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to 14 deficiencies, with recurring issues in resident safety, dietary services, and nursing coverage. The facility has struggled with persistent problems including physical restraint use, accident hazards, inadequate staffing of registered nurses, and food quality concerns. While all deficiencies show provider correction dates, the pattern of repeated violations across safety, care quality, and infection control suggests ongoing operational challenges that warrant careful consideration.
May 27, 2025Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
May 27, 2025Routine18
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Meet other general requirements that are deficient.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 4, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 31, 2024Complaint2
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 30, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 6, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Federal Penalties
Payment Denial
May 27, 2025
32-day denial
Ownership & Operations
Who Operates This Facility
Autumnwood Nursing & Rehab Center
for profit
Chain Affiliation
Embassy Healthcare
35 facilities nationwide
Chain avg rating: 2.5/5 · Rank 32 of 37
Ownership & Management
Owners
Aaron Handler Family Dynasty Trust
Owner (parent company) · Organization
George S. Repchick 2020 Family Dynasty Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit embassyhealthcare.net
Medicare data downloads
Original nursing home datasets
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