Strong Medicare quality ratings; public reviewers often praise high quality of nursing and therapy care. Still worth an in-person visit.
based on 15 Google reviews

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Sanctuary at Ohio Valley has a strong overall Medicare rating. Public reviewers frequently mention: high quality of nursing and therapy care and attentive and loving staff. Review the component ratings and current source records before deciding.
Sanctuary at Ohio Valley receives consistent praise for its dedicated nursing and therapy staff, with multiple reviewers highlighting the high quality of personal care provided during rehab stays. However, the facility faces significant criticism regarding administrative professionalism, slow call-light response times, and a need for physical facility upgrades.
Quality Themes
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Concerns
Rating Trends
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Distribution · 19 analyzed
Personalized based on this facility's data
Key Review Excerpts
“I can’t say enough regarding the quality of care given to her. I was extremely impressed with quality of nursing staff, PT, social worker, and nursing assistants.”
“The building itself is not posh, but the loving care she's had from the staff more than makes up for it.”
“I work in healthcare and people there are so rude. I reported one for being so rude and mean and hateful.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows recurring issues primarily with fire safety systems and medication management across multiple surveys from 2020 to 2025, suggesting persistent operational challenges. One complaint was filed by a family regarding failure to properly report suspected abuse or neglect in late 2024. While all deficiencies show correction dates, the repeated fire safety violations and medication-related problems indicate ongoing compliance struggles that families should discuss directly with facility management during visits.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Sanctuary at Ohio Valley
nonprofit
American Health Foundation
5 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 6 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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