See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Sanctuary at Ohio Valley

Strong Medicare quality ratings; families often praise high quality of nursing and therapy care. Still worth an in-person visit.

2932 South 5th Street, Ironton, OH 4563893 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 15 Google reviews

5
4
3
2
1
Sanctuary at  Ohio Valley Nursing Home in Ironton, OH — Street View
Street View

Watch Sanctuary at Ohio Valley

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

The facility is highly regarded for its clinical and rehabilitation care, making it a strong candidate for medical recovery. However, families should be aware of reports regarding slow call-light response times and unprofessional communication; we recommend visiting in person to observe staff responsiveness and verifying how the facility manages call-light protocols.

Google Reviews

Google Reviews

15 reviews on Google
Sanctuary at Ohio Valley receives consistent praise for its dedicated nursing and therapy staff, with multiple reviewers highlighting the high quality of personal care provided during rehab stays. However, the facility faces significant criticism regarding administrative professionalism, slow call-light response times, and a need for physical facility upgrades.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean7.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • High quality of nursing and therapy care
  • Attentive and loving staff
  • Clean facility environment
  • Effective rehabilitation services

Concerns

  • Slow call-light response times (mentioned by 2 reviewers)
  • Unprofessional and rude staff interactions (mentioned by 3 reviewers)
  • Understaffing issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.0'13(1)4.55.0'16(1)2.03.0'19(3)1.04.2'24(5)4.3'25(3)

Distribution · 19 analyzed

5
7
4
5
3
0
2
3
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With a capacity of 93 residents, what specific steps are you taking to ensure that call lights are answered promptly and that residents feel their needs are addressed in a timely manner?
  • 2I noticed the staffing rating is currently lower than other metrics; how do you manage daily staffing levels to ensure that every resident receives the high-quality, attentive care that your therapy team is known for?
  • 3Some families have mentioned challenges with communication; what is your preferred process for keeping family members updated on their loved one’s daily progress and any changes in their care plan?
  • 4Given the feedback regarding staff interactions, how do you foster a culture of professionalism and kindness among your team to ensure residents always feel respected and valued?
  • 5What does a typical day look like for residents here, and how do you encourage social engagement and active participation in daily activities?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident, and how quickly do you coordinate with local hospitals or family members?

Personalized based on this facility's data


Key Review Excerpts

I can’t say enough regarding the quality of care given to her. I was extremely impressed with quality of nursing staff, PT, social worker, and nursing assistants.

Rehab patient's family member · 2025★★★★

The building itself is not posh, but the loving care she's had from the staff more than makes up for it.

Long-term resident's family · 2014★★★★★

I work in healthcare and people there are so rude. I reported one for being so rude and mean and hateful.

Rehab patient · 2023☆☆☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
67%
Registered nurses for medical care
Total Nursing
3.55hrs
86%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
12.1%
OH
28.2%
Lawrence
11.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility36.4%
Worse than Avg
Here
36.4%
US
19.5%
OH
25.4%
Lawrence
28.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
14.4%
OH
5.8%
Lawrence
13.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.8%
Mixed vs Avgs
Here
7.8%
US
15.3%
OH
6.9%
Lawrence
14.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Lawrence
93.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.1%
Mixed vs Avgs
Here
16.1%
US
15.5%
OH
9.4%
Lawrence
17.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.8%
Better than Avg
Here
96.8%
US
79.8%
OH
75.6%
Lawrence
74.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
81.8%
OH
78.4%
Lawrence
79.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
OH
1.2%
Lawrence
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (10.1)
1 complaint-triggered

This facility shows recurring issues primarily with fire safety systems and medication management across multiple surveys from 2020 to 2025, suggesting persistent operational challenges. One complaint was filed by a family regarding failure to properly report suspected abuse or neglect in late 2024. While all deficiencies show correction dates, the repeated fire safety violations and medication-related problems indicate ongoing compliance struggles that families should discuss directly with facility management during visits.

Mar 6, 2025Routine
9
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Dec 17, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 15, 2022Routine
5
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jan 16, 2020Routine
5
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0742Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sanctuary at Ohio Valley

Organization Type

nonprofit

Chain Affiliation

Chain Name

American Health Foundation

Chain Size

6 facilities nationwide

Chain avg rating: 2.5/5 · Rank 1 of 6 (Best)

Ownership & Management

Key personnel

Lehman, TimothyOfficer / DirectorMcdonough, JamesOfficer / DirectorHaemmerle, J MichaelOfficer / DirectorHaemmerle, JeffreyOfficer / DirectorHaemmerle, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call