Woodland Oaks
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (4 vs median 2.0)
Bottom 25% in KY · Below recommended RN staffing · Worst in BLUEGRASS HEALTH KY chain · No penalties on record
What this means for your family
While some families report positive experiences with long-term care, the recent and recurring reports of severe neglect and medical mismanagement are deeply concerning. We strongly advise families to conduct unannounced visits, specifically during night shifts, and to verify the facility's current state inspection reports regarding medical equipment and staffing ratios.
Google Reviews
Google Reviews
26 reviews on Google“Woodland Oaks receives highly polarized feedback, with some families praising the facility as clean and caring, while others report severe neglect and medical incompetence. Critical issues include failures in specialized equipment management, delayed responses to call lights, and poor hygiene, leading to serious health complications for residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Friendly and supportive administrative staff
- Effective physical therapy services
Concerns
- Neglect and slow response to call lights (mentioned by 4 reviewers)
- Incompetence regarding medical equipment and medication management (mentioned by 3 reviewers)
- Unsanitary conditions including pests and standing water (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that call lights are answered promptly and residents' immediate needs are met?
- 2Could you walk me through your current process for medication management and how you ensure accuracy for residents with complex health needs?
- 3I noticed some concerns regarding facility maintenance; what is your current schedule for deep cleaning and pest control to ensure a sanitary environment for residents?
- 4With your physical therapy services being a noted strength, how do you integrate those sessions into a resident's daily routine to keep them active and engaged?
- 5How does your administrative team facilitate communication with families regarding changes in a resident's health status or care plan?
- 6What steps are being taken to improve the dining experience and nutritional variety, as we understand this is an area you are currently working to enhance?
Personalized based on this facility's data
Key Review Excerpts
“The night time shift at this facility neglected my mother. She had her call light on and could see the help in the hallway ignoring her light. Our mother had to call a family member to get help.”
“My mom went there for short term help and ended up in ICU on life support and got better she went back to finish her treatment she ended back on life support for the second time.”
“My nearly 101-year old mother has been a long-term resident at Woodland Oaks for nearly 3-years. I am most grateful for the care she's been given. The staff always treats her with kindness, patience, and top notch skill.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Woodland Oaks has a mixed record with families filing complaints that triggered inspections, including issues with emergency planning and resident grievance rights. The facility shows recurring problems in care planning and medication management, with medication labeling cited twice across different surveys. While all deficiencies have been corrected according to provider reports, the complaint-triggered citations and repeated issues in key care areas warrant careful evaluation during your visit.
Apr 17, 2025Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Apr 17, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jul 16, 2024Complaint1
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Nov 14, 2019Routine2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 27, 2018Routine4
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Woodland Oaks
for profit
Chain Affiliation
Bluegrass Health Ky
15 facilities nationwide
Chain avg rating: 2.7/5 · Rank 14 of 15 (Worst)
Ownership & Management
Owners
Friedman, Leah
Owner (parent company)
Fuchs, Bernard
Owner (parent company)
Fuchs, Gerald
Owner (parent company)
Fuchs, Tova
Owner (parent company)
Leifer, Joel
Owner (parent company)
Zahler, Charles
Owner (parent company)
Zahler, Chaya
Owner (parent company)
Zahler, David
Owner (parent company)
Zahler, Jacob
Owner (parent company)
Zupnick, Joel
Owner (parent company)
Zupnick, Miriam
Owner (parent company)
Kennedy Ky Holdings LLC
Owner · Organization
Ky Equity Partners LLC
Owner · Organization
Grinspan, Eli
Owner
Farkovits, Joshua
Owner
Ky 90 Equities LLC
Owner (parent company) · Organization
Berkowitz, Cheskel
Owner (parent company)
David, Rochel
Owner (parent company)
Edelstein, Joel
Owner (parent company)
Freund, Israel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit woodlandky.com
Medicare data downloads
Original nursing home datasets
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