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Assisted Living

San Juan Villa

Families consistently rate this highly — reviewers highlight warm, home-like environment. Schedule a visit to confirm the fit.

112 Castellano Way, Port Townsend, WA 9836832 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.8/5

based on 11 Google reviews

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San Juan Villa Assisted Living in Port Townsend, WA — Street View
Street View

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What this means for your family

San Juan Villa is highly regarded for its compassionate staff and vibrant community atmosphere, making it a strong candidate for those seeking a home-like environment. Because the recent reviews are overwhelmingly positive and lack specific critical feedback, we recommend scheduling an in-person tour to observe staff-resident interactions firsthand to ensure the facility meets your specific needs.

Google Reviews

Google Reviews

11 reviews on Google
San Juan Villa is consistently praised for its warm, home-like atmosphere and a highly compassionate, long-tenured staff that treats residents like family. Families highlight the facility's active social calendar, quality meals, and the genuine happiness of the residents as key reasons for their high level of trust.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean9.0Activities9.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Warm, home-like environment
  • Compassionate and long-tenured staff
  • Active social and activity calendar
  • High quality of food and dining

Rating Trends

Tap a year to see what changed

2345.02010(1)3.02022(2)5.02024(1)5.02025(9)

Distribution · 13 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With only 32 residents, how does the team ensure that the close-knit, home-like environment remains consistent as new residents join the community?
  • 2I noticed the staff here have been with the facility for a long time; how does that longevity impact the way you provide personalized care for residents?
  • 3The dining experience is often highlighted as a strength here; could you tell me more about how you accommodate individual dietary preferences or special requests?
  • 4Since an active social calendar is a priority for my family member, what are some of the most popular activities or outings that residents are currently enjoying?
  • 5Given the intimate size of San Juan Villa, what is your protocol for managing medical needs or emergencies to ensure residents feel safe and supported around the clock?
  • 6I really appreciated seeing how thoughtfully you respond to family feedback online; how do you typically keep families involved and updated on their loved one's daily life and well-being?

Personalized based on this facility's data


Key Review Excerpts

The facility goes above and beyond for their residents from the family holiday meals to gardening supplies and everything in between. The facility puts their residents first.

Family member · 2025★★★★★

They always call me with any concerns or questions concerning my cousin. They are always having something to celebrate and fun activities for their residents.

Cousin of resident · 2025★★★★★

My mom is a 90-yr old resident who has been at SJV for the past year. We have been very happy with her care there. Its a clean, light space and the care providers are all super friendly, positive, caring, supportive and compassionate with mom.

Child of resident · 2025★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
33deficiencies
Feb 3, 2026Investigation

A follow-up inspection on 03/30/2026 determined that the deficiency for WAC 388-78A-2660 was corrected and no new deficiencies were found.

Resident rightsWAC 388-78A-2660Corrected Mar 20, 2026

The facility failed to notify the resident's representative and physician in a timely manner after finding a resident in another resident's bed.

Oct 15, 2025Fire

The inspection on 08/28/2025 resulted in a 'Disapproved' status, but a subsequent inspection on 10/15/2025 confirmed all violations were corrected.

Testing and MaintenanceIFC 903.5 2021Corrected Oct 15, 2025

Fire department hydrostatic test overdue (last date 6/20/2020), sprinkler gauges need testing/replacement, sprinkler head in kitchen dishwashing area loaded with debris, and freezer sprinkler head loaded with ice.

Portable Fire ExtinguishersIFC 906.2 2021Corrected Oct 15, 2025

Missing annual inspection, hydrostatic tests required on various extinguishers, and Kitchen K extinguisher mounted over 5 feet high.

Inspection, Testing and MaintenanceIFC 907.8 2021Corrected Oct 15, 2025

Failed to provide annual fire alarm report and fire alarm electrical breaker needs a lock.

Fire Door Inspection and TestingNFPA 80Corrected Oct 15, 2025

Facility failed to provide annual fire door inspection report.

Mar 27, 2025Inspection

This document is a follow-up letter confirming no deficiencies found during the 03/27/2025 inspection and that previous deficiencies have been corrected.; Facility licensee is Caring Places Management, LLC. Multiple deficiencies noted regarding sanitation, record keeping, and medical delegation.; The document references ongoing failures regarding medical device assessments (transfer poles, siderails, trapeze bars), medication management, and staff training compliance.; Findings also detail issues with resident oxygen use, diet compliance (mechanical soft diet), and failure to provide/document scheduled showers for R4, and lack of fall prevention measures (bed alarms) for R7.

Medication refusalWAC 388-78A-2230-1-c-iiCorrected Mar 27, 2025

Deficiency previously cited was corrected.

Health Insurance Portability and Accountability Act PrivacyHIPAA

Facility failed to ensure confidentiality of resident records for medication cart trash and medication cart computer. PHI was found in unsecured trash and unattended computers.

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Dec 22, 2024

Facility failed to ensure 5 of 5 sampled staff received TB tests within required time frames.

Resident rights Notice Policy on accepting medicaidWAC 388-78A-2665

Facility failed to provide Medicaid Policy to 4 of 7 sampled residents, and agreements were missing or unsigned.

Food sanitationWAC 388-78A-2305Corrected Dec 22, 2024

Failure to ensure proper hand hygiene, cleaning procedures, and food storage. Observations included unsanitary handling of food, mold/residue in ice machines, and dirty kitchen vents.

Intermittent nursing services systemsWAC 388-78A-2320Corrected Dec 22, 2024

Facility failed to have Registered Nurse (RN) delegation services and documentation in place for a resident requiring assistance with medications.

Food and nutrition servicesWAC 388-78A-2300

Facility failed to notify residents when food substitutions were made.

Background checksWAC 388-78A-2464

Facility failed to ensure background check authorizations were submitted before initiation of employment for 2 of 4 sampled staff.

Nonavailability of medicationsWAC 388-78A-2240Corrected Dec 22, 2024

Facility failed to obtain medications for 3 of 7 sampled residents (R1, R2, R3, R4) in a timely manner, putting residents at risk.

Ongoing assessmentsWAC 388-78A-2100

Facility failed to complete ongoing assessments focused on identified problems for 3 of 7 sampled residents (R1, R3, R7).

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure 3 of 3 sampled staff completed required continuing education units (CEU).

Monitoring residents' well-beingWAC 388-78A-2120

Facility failed to monitor and document resident well-being after residents R2 and R3 did not receive prescribed medications/treatments.

Medication servicesWAC 388-78A-2210

Facility failed to ensure R1 received medications as prescribed, specifically failing to hold blood pressure-related medications when vital signs were out of parameters.

Medication refusalWAC 388-78A-2230

Facility failed to notify the physician when R3 consistently refused medications, placing the resident at risk.

Implementation of negotiated service agreementWAC 388-78A-2160

Facility failed to provide care as agreed upon for R2, R4, and R7, including failures to supply oxygen tanks and perform medical device assessments.

Jan 24, 2025Enforcement
$300.00Report

This letter serves as formal notice of a $300.00 civil fine for an uncorrected deficiency.

Medication refusal388-78A-2230

The licensee failed to notify the physician when one resident refused their medications, which was an uncorrected deficiency previously cited on November 8, 2024.

Apr 24, 2024Fire

The inspection report dated 04/24/2024 states all violations noted during previous related inspections have been corrected and the facility is Approved.

RecordkeepingIFC 405.5

Missed nocturnal shift fire drills (Q1 2023) and swing shift fire drills (Q4 2022). Corrected as of 12/14/2023.

Duct and Air Transfer OpeningsIFC 706.1

Failed to provide documentation showing fire/smoke damper 4-year inspection. Corrected as of 12/14/2023.

Sprinkler systems testing and maintenanceIFC 903.5

Failed to provide forward flow test and 5-year fire department connection hydrostatic test documentation. Escutcheon plate in dining room separated from ceiling.

Certification of Service PersonnelIFC 904.1.1

Failed to provide documentation showing kitchen suppression system technician holds ICC/NAFED certification.

Extinguishing System ServiceIFC 904.12.5.2

Failed to provide documentation of second semi-annual kitchen suppression system inspection.

Fusible Link and Sprinkler Head ReplacementIFC 904.12.5.3

Failed to provide documentation of annual replacement of fusible links for kitchen suppression system.

Portable Fire ExtinguishersIFC 906.2

Extinguishers need annual servicing.

Fire Alarm Inspection, Testing and MaintenanceIFC 907.8

Failed to provide documentation of annual fire alarm system inspection. Deficiency note: Sprinkler heads overdue for sample testing and painted sprinkler head found.

Carbon Monoxide MaintenanceIFC 915.6

Failed to provide documentation showing testing and maintenance of carbon monoxide detectors.

Emergency Lighting EquipmentIFC 1031.10

Failed to maintain 2 exit signs in inner courtyard; signs do not illuminate when button is pressed.

Oct 23, 2023Enforcement
$500.00Report

Civil fine of $500.00 imposed. Deficiency was previously cited on July 5, 2022, and May 4, 2022.

Infection controlWAC 388-78A-2610(1)

Staff failed to follow infection control practice standards and remove soiled PPE prior to exiting residents' rooms during an active infectious disease outbreak.

Oct 23, 2023Investigation

Follow-up inspection on 2024-01-16 found no deficiencies for this citation.

Infection controlWAC 388-78A-2610Corrected Nov 17, 2023

Staff failed to follow infection control standards and remove soiled Personal Protective Equipment (PPE) prior to exiting residents' rooms during a viral infection outbreak.

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References & Resources

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