Life Care Center of Port Townsend
Strong Medicare quality ratings; families often praise warm, attentive, and friendly nursing staff. Still worth an in-person visit.
based on 146 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and friendly, compassionate staff, making it a strong candidate for post-surgical recovery. However, families should proactively discuss staffing ratios and response protocols with the administration, as some visitors have noted that response times for assistance can be slow during peak hours.
Google Reviews
Google Reviews
146 reviews on Google“Life Care Center of Port Townsend receives high praise for its rehabilitation services and the warmth of its staff, with many families noting that their loved ones felt well-cared for and comfortable. However, some reviewers express concerns regarding staffing levels, specifically noting slow response times for assistance and occasional lapses in personal care or medication management. Families should weigh the strong clinical and rehab outcomes against these reports of inconsistent attention during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Effective and supportive rehabilitation therapy team
- Clean and well-maintained facility environment
- Welcoming and professional administrative staff
Concerns
- Slow response times for call lights and assistance (mentioned by 2 reviewers)
- Inconsistent personal care and hygiene assistance (mentioned by 2 reviewers)
- Staffing shortages impacting timely care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 148 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility is very active in responding to online feedback; how do you use that family input to improve the daily resident experience?
- 2With the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance when they use their call lights?
- 3I see that medication management is a focus area for your team; could you walk me through your process for ensuring accuracy and consistency in administering medications?
- 4Given the recent focus on personal care and hygiene, what steps is the facility taking to ensure that every resident receives consistent, high-quality daily support?
- 5What does a typical day look like for a resident here, and how do you tailor activities to keep them engaged given the size of the community?
- 6How does your nursing team coordinate with the rehabilitation department to ensure a smooth transition for residents moving between therapy sessions and their daily routine?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team has worked magic and it is a pleasure to come to your facility.”
“The staff could not have been more accommodating, professional and friendly. While the building has seen better days and the staff could be larger, it was cheerful and clean and the staff was surprisingly prompt.”
“I have no complaints about the facility nor the people. The staff and health care workers are very caring and accomodating. I just wish there were MORE healthcare workers to assist the patients more timely.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of Port Townsend shows recurring problems with care planning, medication management, and safety systems across multiple surveys, with families filing three complaints that triggered additional inspections. The facility has persistent issues with fire safety systems, infection control, and ensuring adequate supervision to prevent accidents. While all deficiencies have correction dates, the pattern of recurring problems in core care areas warrants careful consideration during your visit.
Mar 13, 2026Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Apr 11, 2025Routine15
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Aug 12, 2024Complaint1
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Feb 23, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Oct 4, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Oct 4, 2023
$34,808
Ownership & Operations
Who Operates This Facility
Life Care Center of Port Townsend
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 47 of 194 (Best)
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
146 reviews from families & visitors
Official Website
Visit lifecarecenterofporttownsend.com
Medicare data downloads
Original nursing home datasets
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