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Assisted Living

Port Townsend Senior Living

Families consistently rate this highly — reviewers highlight warm, attentive, and friendly staff. Schedule a visit to confirm the fit.

1201 Hancock St, Port Townsend, WA 9836890 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.6/5

based on 19 Google reviews

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What this means for your family

This facility is highly regarded for its transparent intake process and exceptionally kind staff, making it a strong candidate for those seeking a welcoming environment. While recent reviews are overwhelmingly positive, families should feel comfortable asking about current safety and health protocols to ensure they align with their loved one's specific needs.

Google Reviews

Google Reviews

19 reviews on Google
Port Townsend Senior Living (formerly Avamere) is consistently praised for its warm, attentive staff and clean, welcoming environment. Families appreciate the transparent communication during the intake process and the variety of engaging activities, though one older review raised concerns about food quality and activity programming.

Quality Themes

Tap a score for details
Food8.0Staff10.0Clean9.0Activities8.0MedsN/AMemoryN/AComms9.0Value9.0

Strengths

  • Warm, attentive, and friendly staff
  • Clean and well-maintained facility
  • Transparent and helpful intake process
  • Engaging activities and local outings

Concerns

  • Inconsistent adherence to safety protocols (specifically masking)

Rating Trends

Tap a year to see what changed

2345.02017(1)3.22018(5)3.02020(3)5.02023(2)5.02024(3)5.02025(9)5.02026(1)

Distribution · 24 analyzed

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How They Respond to Reviews

79%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
  • 2Since your residents seem to really enjoy the local outings, what are some of the most popular trips the group has taken lately?
  • 3With a capacity of 90 residents, how do you ensure that the warm, attentive atmosphere mentioned by families remains consistent throughout the day?
  • 4We value the health and safety of our loved one; could you walk us through your current approach to infection control and safety protocols?
  • 5How does your staff balance maintaining a clean, well-kept environment while also ensuring residents feel like they are in a comfortable, personal home?
  • 6In the event of a medical need, how do you coordinate care and communicate with family members to ensure we are always in the loop?

Personalized based on this facility's data


Key Review Excerpts

The staff are caring, sincere, and hard working. They do their best to provide thoughtful service. Activities often takes residents on fun outings including local lake picnics, wine tastings, and live music.

Family member · 2023★★★★★

No hard sell, no withholding amenities or costs just up front pricing. Really lovely place

Family member · 2025★★★★★

The facility was very clean, the staff and residents were friendly, the lunch was great and we are seriously considering moving there.

Prospective resident · 2023★★★★★
Source: 19 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

24total
75deficiencies
Jun 23, 2026Fire
CleanReport

Report details a fire alarm activation caused by a small microwave fire in room 150. Facility staff extinguished the fire, and there were no evacuations or injuries. The microwave in room 150 is no longer plugged in. The fire department responded.

Jun 23, 2026Fire

No fire occurred; fire alarm and sprinkler systems were not activated; no injuries or evacuations occurred. Fire department did not respond. Facility name noted as Avamere at Port Townsend/Port Townsend Senior Living.

Complaint of Propane Containers

Compressed gas containers were found chained to the wall; inspection was conducted to address a complaint regarding propane containers.

Apr 17, 2026Investigation

There is an additional cover letter document in the provided images referencing Compliance Determination #78548 with a completion date of 2026-06-09 noting that deficiencies WAC 388-78A-2660-1, WAC 388-78A-2660, and WAC 388-78A-2660-2 were corrected.

Resident rightsWAC 388-78A-2660Corrected May 20, 2026

The facility failed to issue a required refund within 30 days after a resident passed away and their belongings were removed from the facility, resulting in incorrect billing for services not received.

Mar 31, 2026Fire

There is a separate document dated 06/23/2026 stating 'All violations noted during previous related inspection(s) have been corrected' and marking the status as 'Approved'.

Portable Fire ExtinguishersIFC 906.2 2021

Portable fire extinguisher in activity room was blocked by cart and various items.

Owner's Responsibility (Fire-resistance-rated construction)IFC 701.6 2021

Facility failed to provide documentation showing annual inspection of all fire-resistance-rated construction.

Duct and Air Transfer OpeningsIFC 706.1 2018

Facility failed to provide fire/smoke damper inspection report.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2021

Facility needs to schedule semi-annual fire alarm inspection, due in April of 2026.

Carbon Monoxide MaintenanceIFC 915.6 2021 WAC

Facility failed to provide documentation that carbon monoxide alarms are being inspected and maintained.

Testing and Maintenance (Sprinkler Systems)IFC 903.5 2021

Facility failed to provide documentation for 3-year dry system full flow trip test, annual trip test, and annual forward flow test for sprinkler backflow. Sprinkler report indicates need for dry/wet heads sample testing.

Extinguishing System ServiceIFC 904.13.5.2 2021

Facility failed to provide documentation showing kitchen suppression system is being inspected twice a year; tag on pull station shows yellow status.

Power Test (Emergency Lighting)IFC 1031.10.2 2021

Facility failed to provide documentation showing annual 1.5 hour power test of all exit signs and emergency lights.

Maintenance (Emergency/Standby Power)IFC 1203.4 2021

Facility failed to provide documentation of annual inspection for the generator.

Fire Door Inspection and TestingNFPA 80

Facility failed to maintain fire door for storage in back of chart room.

Mar 13, 2025Dispute
CleanReport

This document is an Informal Dispute Resolution (IDR) result letter regarding a Statement of Deficiencies (SOD) dated 01/08/2025. The DSHS decided not to make any changes to the original SOD. The provider is required to submit a Plan/Attestation Statement within 10 calendar days.

Mar 5, 2025Fire

The inspection report dated 05/22/2025 indicates that all violations noted during the previous related inspection(s) have been corrected.

Testing and Maintenance (Sprinkler Systems)IFC 903.5

Missing annual inspection report, 5-year internal pipe inspection, 3-year dry system full flow trip test, and annual trip test. 1st floor chart room has a loaded sprinkler head.

Maintenance (Emergency Power)IFC 1203.4

Facility failed to provide annual inspection report for the generator.

Commercial Cooking SystemsIFC 904.13

Kitchen suppression system in yellow status; new cooking arrangement does not match installed system.

Fire Door Inspection and TestingNFPA 80

1st floor chart room door and 1st floor staff laundry room door not latching.

Working Space and ClearanceIFC 603.4

Multiple electrical panels in kitchen manager's office being blocked by various items.

Extinguishing System ServiceIFC 904.13.5.2

Facility failed to provide 1st and 2nd semi-annual inspection reports of the kitchen suppression system.

Extension CordsIFC 603.6

Extension cord in use in room 170; extension cord used to charge scooters outside of dining area.

Portable Fire ExtinguishersIFC 906.2

Fire extinguisher outside of kitchen manager's office did not have its annual inspection.

Jan 8, 2025Inspection

The document also includes a cover letter dated 03/13/2025 noting that a follow-up inspection on 03/13/2025 found no deficiencies and that the previously cited deficiencies were corrected.; Includes a page from a subsequent report (License #2408, Compliance #52582, dated 01/22/2025) citing medication administration errors regarding insulin and hydralazine.; Facility requested IDR (Informal Dispute Resolution) on 11/20/2024 for certain items.; Facility requested Informal Dispute Resolution (IDR) on 11/20/24.; Deficiencies include failure to follow medication orders, missing assessments, and inadequate service planning for residents with fall risks and medical needs.; Also includes a consultation deficiency regarding the failure to make the survey binder accessibly available in a public location per RCW 70.129.070.

Background checksWAC 388-78A-2462Corrected Feb 21, 2025

Facility failed to have a Washington State name and date of birth background check for 1 contracted staff prior to working and failed to ensure national fingerprint background check results for another contracted staff within the required time.

Water supplyWAC 388-78A-2950

Facility failed to maintain hot water temperatures within the required 105°F to 120°F range, with readings observed as high as 124.7°F.

Medication servicesWAC 388-78A-2210

Facility failed to ensure resident was administered medications as ordered for 1 resident (medication was not held per physician orders for blood pressure parameters).

Infection controlWAC 388-78A-2610

Facility failed to provide necessary handwashing supplies in resident rooms.

Infection controlWAC 388-78A-2610Corrected Feb 21, 2025

Facility failed to provide necessary handwashing supplies (soap and paper towels) in 6 of 6 resident rooms for staff use.

Maintenance and housekeepingWAC 388-78A-3090Corrected Dec 8, 2024

Facility failed to maintain a safe, sanitary environment; noted mold under South dining room sink, water-damaged walls/flooring in laundry room, blocked access to mechanical room, and general clutter/poor sanitation in dumpster areas.

Infection controlWAC 388-78A-2610Corrected Dec 8, 2024

Facility failed to provide necessary handwashing supplies (soap/paper towels) in resident rooms and common areas, impacting 53 residents.

Medication refusalWAC 388-78A-2230

Facility failed to notify the physician when Resident 3 (R3) consistently refused eye drop medications.

Service agreement planningWAC 388-78A-2130Corrected Feb 21, 2025

Facility failed to implement and develop a 30-day negotiated resident service plan for 1 new sampled resident.

PetsWAC 388-78A-2620Corrected Feb 1, 2025

Facility failed to ensure resident pets had up-to-date veterinary examinations, immunizations, and certifications regarding diseases transmittable to humans.

Background checksWAC 388-78A-2462Corrected Dec 8, 2024

Facility failed to ensure timely national fingerprint background checks for Health Services Director (Staff B) and failed to verify background checks for an agency caregiver (Staff H).

Preadmission assessmentWAC 388-78A-2060Corrected Dec 8, 2024

Facility failed to perform a preadmission assessment for 1 of 2 sampled residents (R3) prior to admission.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Dec 8, 2024

The facility failed to document plans to provide necessary care, services, and behavioral interventions in the Negotiated Service Agreements for 5 of 7 sampled residents.

Specialized training for developmental disabilitiesWAC 388-78A-2490Corrected Dec 8, 2024

Executive Director (Staff A) had not completed required specialty training for developmental disabilities.

Service agreement planningWAC 388-78A-2130Corrected Dec 8, 2024

Facility failed to develop initial and 30-day negotiated service plans for 1 of 2 sampled residents (R7).

Monitoring residents' well-beingWAC 388-78A-2120Corrected Dec 8, 2024

The facility failed to monitor resident well-being and take appropriate actions following resident falls and changes in condition, including significant gaps in progress notes.

Food sanitationWAC 388-78A-2305

Facility failed to store food at least six inches off the floor in kitchen/freezer areas and had uncleansed, dusty air vents above the food assembly line.

Other requirements (Fire Safety)WAC 388-78A-2040Corrected Dec 8, 2024

Facility failed to maintain fire safety regulations regarding smoking distances and keeping fire-rated doors closed/unblocked.

Medication servicesWAC 388-78A-2210Corrected Dec 8, 2024

Facility failed to administer medications as prescribed for R2 (e.g., blood pressure medication not given when parameters were met; incorrect administration of medications).

Ongoing assessmentsWAC 388-78A-2100

Facility failed to complete ongoing assessments for 2 of 7 sampled residents (R1, R4) following identified problems and changes of condition.

StaffWAC 388-78A-2450

Some staff were unable to identify the state hotline number to report abuse and neglect without prompting.

Jan 8, 2025Investigation

The facility disagreed with the citations and initially stated they would not provide a formal Plan of Correction as they disagreed with the Department's decision.; The document contains a signed plan/attestation statement for compliance to be reached by 02/22/25. The text refers to NorthWest HC Seaport Landing (WA) Operator NT-HCI LLC.

Medication management and self-administration assessmentsCorrected Feb 22, 2025

The facility failed to perform self-medication assessments for residents R1, R2, and R3. The facility administered prescription medications to these residents, yet allowed them to keep over-the-counter medications in their rooms without physician orders or safety assessments, resulting in unsecured medications.

Plan of correctionWAC 388-78A-3152Corrected Feb 22, 2025

Facility failed to maintain compliance and implement a plan of correction for providing necessary handwashing supplies, impacting 58 residents, staff, and visitors.

Policies and proceduresWAC 388-78A-2600

Facility failed to develop policies and train staff on safe medication practices; residents were found with unsecured medications in their rooms, posing risks of misuse and medical complications.

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References & Resources

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