Port Townsend Senior Living
Families consistently rate this highly — reviewers highlight warm, attentive, and friendly staff. Schedule a visit to confirm the fit.
based on 19 Google reviews
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What this means for your family
This facility is highly regarded for its transparent intake process and exceptionally kind staff, making it a strong candidate for those seeking a welcoming environment. While recent reviews are overwhelmingly positive, families should feel comfortable asking about current safety and health protocols to ensure they align with their loved one's specific needs.
Google Reviews
Google Reviews
19 reviews on Google“Port Townsend Senior Living (formerly Avamere) is consistently praised for its warm, attentive staff and clean, welcoming environment. Families appreciate the transparent communication during the intake process and the variety of engaging activities, though one older review raised concerns about food quality and activity programming.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly staff
- Clean and well-maintained facility
- Transparent and helpful intake process
- Engaging activities and local outings
Concerns
- Inconsistent adherence to safety protocols (specifically masking)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2Since your residents seem to really enjoy the local outings, what are some of the most popular trips the group has taken lately?
- 3With a capacity of 90 residents, how do you ensure that the warm, attentive atmosphere mentioned by families remains consistent throughout the day?
- 4We value the health and safety of our loved one; could you walk us through your current approach to infection control and safety protocols?
- 5How does your staff balance maintaining a clean, well-kept environment while also ensuring residents feel like they are in a comfortable, personal home?
- 6In the event of a medical need, how do you coordinate care and communicate with family members to ensure we are always in the loop?
Personalized based on this facility's data
Key Review Excerpts
“The staff are caring, sincere, and hard working. They do their best to provide thoughtful service. Activities often takes residents on fun outings including local lake picnics, wine tastings, and live music.”
“No hard sell, no withholding amenities or costs just up front pricing. Really lovely place”
“The facility was very clean, the staff and residents were friendly, the lunch was great and we are seriously considering moving there.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 23, 2026FireCleanReport
Report details a fire alarm activation caused by a small microwave fire in room 150. Facility staff extinguished the fire, and there were no evacuations or injuries. The microwave in room 150 is no longer plugged in. The fire department responded.
Jun 23, 2026Fire
No fire occurred; fire alarm and sprinkler systems were not activated; no injuries or evacuations occurred. Fire department did not respond. Facility name noted as Avamere at Port Townsend/Port Townsend Senior Living.
Compressed gas containers were found chained to the wall; inspection was conducted to address a complaint regarding propane containers.
Apr 17, 2026Investigation
There is an additional cover letter document in the provided images referencing Compliance Determination #78548 with a completion date of 2026-06-09 noting that deficiencies WAC 388-78A-2660-1, WAC 388-78A-2660, and WAC 388-78A-2660-2 were corrected.
The facility failed to issue a required refund within 30 days after a resident passed away and their belongings were removed from the facility, resulting in incorrect billing for services not received.
Mar 31, 2026Fire10Report
There is a separate document dated 06/23/2026 stating 'All violations noted during previous related inspection(s) have been corrected' and marking the status as 'Approved'.
Portable fire extinguisher in activity room was blocked by cart and various items.
Facility failed to provide documentation showing annual inspection of all fire-resistance-rated construction.
Facility failed to provide fire/smoke damper inspection report.
Facility needs to schedule semi-annual fire alarm inspection, due in April of 2026.
Facility failed to provide documentation that carbon monoxide alarms are being inspected and maintained.
Facility failed to provide documentation for 3-year dry system full flow trip test, annual trip test, and annual forward flow test for sprinkler backflow. Sprinkler report indicates need for dry/wet heads sample testing.
Facility failed to provide documentation showing kitchen suppression system is being inspected twice a year; tag on pull station shows yellow status.
Facility failed to provide documentation showing annual 1.5 hour power test of all exit signs and emergency lights.
Facility failed to provide documentation of annual inspection for the generator.
Facility failed to maintain fire door for storage in back of chart room.
Mar 13, 2025DisputeCleanReport
This document is an Informal Dispute Resolution (IDR) result letter regarding a Statement of Deficiencies (SOD) dated 01/08/2025. The DSHS decided not to make any changes to the original SOD. The provider is required to submit a Plan/Attestation Statement within 10 calendar days.
Mar 5, 2025Fire
The inspection report dated 05/22/2025 indicates that all violations noted during the previous related inspection(s) have been corrected.
Missing annual inspection report, 5-year internal pipe inspection, 3-year dry system full flow trip test, and annual trip test. 1st floor chart room has a loaded sprinkler head.
Facility failed to provide annual inspection report for the generator.
Kitchen suppression system in yellow status; new cooking arrangement does not match installed system.
1st floor chart room door and 1st floor staff laundry room door not latching.
Multiple electrical panels in kitchen manager's office being blocked by various items.
Facility failed to provide 1st and 2nd semi-annual inspection reports of the kitchen suppression system.
Extension cord in use in room 170; extension cord used to charge scooters outside of dining area.
Fire extinguisher outside of kitchen manager's office did not have its annual inspection.
Jan 8, 2025Inspection21Report
The document also includes a cover letter dated 03/13/2025 noting that a follow-up inspection on 03/13/2025 found no deficiencies and that the previously cited deficiencies were corrected.; Includes a page from a subsequent report (License #2408, Compliance #52582, dated 01/22/2025) citing medication administration errors regarding insulin and hydralazine.; Facility requested IDR (Informal Dispute Resolution) on 11/20/2024 for certain items.; Facility requested Informal Dispute Resolution (IDR) on 11/20/24.; Deficiencies include failure to follow medication orders, missing assessments, and inadequate service planning for residents with fall risks and medical needs.; Also includes a consultation deficiency regarding the failure to make the survey binder accessibly available in a public location per RCW 70.129.070.
Facility failed to have a Washington State name and date of birth background check for 1 contracted staff prior to working and failed to ensure national fingerprint background check results for another contracted staff within the required time.
Facility failed to maintain hot water temperatures within the required 105°F to 120°F range, with readings observed as high as 124.7°F.
Facility failed to ensure resident was administered medications as ordered for 1 resident (medication was not held per physician orders for blood pressure parameters).
Facility failed to provide necessary handwashing supplies in resident rooms.
Facility failed to provide necessary handwashing supplies (soap and paper towels) in 6 of 6 resident rooms for staff use.
Facility failed to maintain a safe, sanitary environment; noted mold under South dining room sink, water-damaged walls/flooring in laundry room, blocked access to mechanical room, and general clutter/poor sanitation in dumpster areas.
Facility failed to provide necessary handwashing supplies (soap/paper towels) in resident rooms and common areas, impacting 53 residents.
Facility failed to notify the physician when Resident 3 (R3) consistently refused eye drop medications.
Facility failed to implement and develop a 30-day negotiated resident service plan for 1 new sampled resident.
Facility failed to ensure resident pets had up-to-date veterinary examinations, immunizations, and certifications regarding diseases transmittable to humans.
Facility failed to ensure timely national fingerprint background checks for Health Services Director (Staff B) and failed to verify background checks for an agency caregiver (Staff H).
Facility failed to perform a preadmission assessment for 1 of 2 sampled residents (R3) prior to admission.
The facility failed to document plans to provide necessary care, services, and behavioral interventions in the Negotiated Service Agreements for 5 of 7 sampled residents.
Executive Director (Staff A) had not completed required specialty training for developmental disabilities.
Facility failed to develop initial and 30-day negotiated service plans for 1 of 2 sampled residents (R7).
The facility failed to monitor resident well-being and take appropriate actions following resident falls and changes in condition, including significant gaps in progress notes.
Facility failed to store food at least six inches off the floor in kitchen/freezer areas and had uncleansed, dusty air vents above the food assembly line.
Facility failed to maintain fire safety regulations regarding smoking distances and keeping fire-rated doors closed/unblocked.
Facility failed to administer medications as prescribed for R2 (e.g., blood pressure medication not given when parameters were met; incorrect administration of medications).
Facility failed to complete ongoing assessments for 2 of 7 sampled residents (R1, R4) following identified problems and changes of condition.
Some staff were unable to identify the state hotline number to report abuse and neglect without prompting.
Jan 8, 2025Investigation
The facility disagreed with the citations and initially stated they would not provide a formal Plan of Correction as they disagreed with the Department's decision.; The document contains a signed plan/attestation statement for compliance to be reached by 02/22/25. The text refers to NorthWest HC Seaport Landing (WA) Operator NT-HCI LLC.
The facility failed to perform self-medication assessments for residents R1, R2, and R3. The facility administered prescription medications to these residents, yet allowed them to keep over-the-counter medications in their rooms without physician orders or safety assessments, resulting in unsecured medications.
Facility failed to maintain compliance and implement a plan of correction for providing necessary handwashing supplies, impacting 58 residents, staff, and visitors.
Facility failed to develop policies and train staff on safe medication practices; residents were found with unsecured medications in their rooms, posing risks of misuse and medical complications.
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References & Resources
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Google Reviews
19 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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