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Assisted Living

Aegis Living San Francisco

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and support staff. Schedule a visit to confirm the fit.

2280 Gellert Blvd, Westborough · South San Francisco, CA 94080100 bedsLicensed & Active
Google rating
4.2/5

based on 14 Google reviews

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Aegis Living San Francisco Assisted Living in South San Francisco, CA — Street View
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What this means for your family

This facility is an excellent choice for families seeking a warm, hotel-like level of service and specialized care for conditions like Parkinson's. The staff's dedication to resident dignity is a standout feature. However, if your loved one is sensitive to transitions, you may want to request extra administrative support during the first few weeks of move-in.

Google Reviews

Google Reviews

14 reviews on Google
Aegis Living San Francisco is highly regarded for its compassionate, person-centered care and a staff that treats residents with dignity and warmth. Families frequently praise the home-like atmosphere, quality of dining, and the facility's ability to support residents with specific needs like Parkinson's. While most reviews are overwhelmingly positive, older feedback noted occasional issues with odors in common areas and a need for better initial guidance during the move-in process.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean8.0Activities9.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing and support staff
  • High-quality dining with thoughtful meal preparation
  • Warm, home-like, and inviting atmosphere
  • Engaging resident activities and social programming
  • Clean and well-maintained facilities

Concerns

  • Need for more proactive assistance during the initial move-in transition

Rating Trends

Tap a year to see what changed

234'14(2)'18(1)'21(2)'24(3)'26(1)

Distribution · 17 analyzed

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How They Respond to Reviews

29%response rate
Generic

The owner uses templated, polite responses that acknowledge the reviewer by name but rarely address specific feedback or criticisms. Most responses consist of standard well-wishes and generic gratitude.

Questions for Your Tour

  • 1We've heard wonderful things about the dining experience here; could you tell us more about how the meal preparation and menus are designed for the residents?
  • 2The atmosphere here seems very warm and inviting; what kind of social programming or resident activities are available to help someone settle into the community?
  • 3As we think about the first few weeks, what kind of support do you provide to help new residents and their families navigate the initial move-in transition?
  • 4We noticed the staff is highly regarded for being attentive; how does the nursing team manage medical needs or emergencies during the overnight hours?
  • 5It's great to see that management engages with the community's feedback; how does the facility use resident or family input to improve daily operations?
  • 6Since the facility is so well-maintained, could you walk us through how the housekeeping and maintenance schedules work to keep the environment clean and comfortable?

Personalized based on this facility's data


Key Review Excerpts

The nurses are thoughtful and kind. The managers bring their dogs to work! It feels like a home although it is an “institution” for assisted living.

Long-term resident's family · 2025★★★★★

They treat her like she is a guest at a hotel. They have many activities available (movies, art, scenic drives, happy hours, lessons, exercise) and they are just the right amount of encouraging but aren’t pushy about them if a resident isn’t into it.

New resident's family · 2024★★★★★

Much better holistic care for Parkinson's than my mom was experiencing at another facility. Staff are caring, compassionate, and responsive.

Resident's family · 2023★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

15total
4 Type B— non-compliance
Clean record— no deficiencies found
Jun 16, 2025Inspection
Clean

The facility underwent an unannounced annual visit on 06/16/2025. The inspector noted that the facility appeared well-maintained, with adequate supplies, functional safety equipment, and complete resident and staff records. No deficiencies were cited at the time of the inspection.

Jun 12, 2024Complaint
Clean

The unannounced annual visit on 06/12/2024 found the facility to be in good operational condition. The evaluator noted that resident records are updated and complete, and staff training logs meet requirements. No deficiencies were cited at this time.

Jun 12, 2024Inspection
Clean

The unannounced annual visit on 06/12/2024 found the facility to be in good operational condition. The evaluator noted that resident records are updated and complete, and staff training logs meet requirements. No deficiencies were cited at this time.

Apr 9, 2024Other
Clean

The unannounced case management visit on 4/9/24 was conducted by LPA Grace Donato. The visit was prompted by a report of an altercation that occurred on 3/25/24. The report explicitly states that no deficiencies were cited during this inspection.

Mar 19, 2024Complaint
Clean

This report details a complaint investigation regarding staff infection control practices. The allegation was reviewed through interviews and facility records, and the investigator determined that the allegation was unfounded. The facility was found to have adequate PPE supplies and established protocols in place.

Jan 12, 2024Complaint
Clean

The investigation substantiated allegations regarding facility cleanliness and resident rights. Deficiencies were cited for the presence of urine odor in multiple resident rooms and for failing to notify the conservator regarding a resident room relocation. Both cited issues were classified as Type B deficiencies.

Jan 12, 2024Other
Clean

The investigation substantiated allegations regarding facility cleanliness and resident rights. Deficiencies were cited for the presence of urine odor in multiple resident rooms and for failing to notify the conservator regarding a resident room relocation. Both cited issues were classified as Type B deficiencies.

Nov 30, 2023Other
Clean

FACILITY EVALUATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gellert Blvd San Francisco LLC & Aegis Senior Comm

Administrator

CECILIA DAUTH

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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