Nursing HomeMedicaid

Salemtowne

Strong Medicare quality ratings; public reviewers often praise vibrant independent living social scene. Still worth an in-person visit.

1550 Babcock Drive, Winston-Salem, NC 27106|100 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.9/5

based on 29 Google reviews

(336) 767-8130 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

RN turnover reported at 67%

No Medicare penalties on record · 2 findings in latest survey

Source: Medicare data

What this means for your family

Salemtowne has a strong overall Medicare rating. Public reviewers frequently mention: vibrant independent living social scene and well-maintained, scenic campus. Review the component ratings and current source records before deciding.

Google Reviews

32 public Google reviews available

Salemtowne presents a stark contrast between its independent living community and its clinical care services. While independent residents frequently praise the active lifestyle, beautiful campus, and social environment, families of rehab and nursing care patients have reported severe lapses in safety, communication, and basic care standards.

Quality Themes

Tap a score for details

Strengths

Vibrant independent living social scene
Well-maintained, scenic campus
Diverse range of resident activities
Efficient move-in and transition support

Concerns

Allegations of physical and verbal abuse by staff (mentioned by 2 reviewers)
Inadequate clinical care and lack of responsiveness in rehab (mentioned by 3 reviewers)
Poor communication with families during medical emergencies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 32 analyzed

How They Respond to Reviews

59%response rate

This facility responds to some reviews.

Questions for Your Tour

1It is wonderful to see how much the management engages with the community online; how does that same level of responsiveness translate to how you communicate with families during medical emergencies?
2The campus looks so scenic and well-maintained; what are some of the most popular social activities or outings that residents participate in together?
3With the transition support you provide, how do you help new residents settle in and begin building friendships during their first few weeks?
4Can you walk me through your specific protocols for medication management to ensure everything is handled accurately and timely?
5How does the clinical team ensure that residents receiving rehabilitation services are getting the consistent, attentive care they need to meet their recovery goals?
6What steps does the facility take to ensure all staff members maintain a high standard of respectful and compassionate interaction with every resident?

Personalized based on this facility's data

Key Review Excerpts

“We left him there 1 night, he fell out of bed 4 times! They never even bothered to call us. When we arrived the next morning to check on him, that is when we were told and had to take him back to the hospital by ambulance.”

Long-term resident's family · 2019★☆☆☆☆

“I have lived in an apartment at Salemtowne since late 2016. I love it here. There is plenty going on to choose from. Every week day there are multiple exercise classes for any fitness level.”

Independent resident · 2020★★★★★

Source: 32 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.36hrs

48%

Registered nurses for medical care

Total Nursing

5.72hrs

All nurses + aides combined

Staff Turnover

39%

Lower is better (< 30% = good)

RN Turnover

67%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility33.1%

Worse than Avg

Here

33.1%

14.1%

18.3%

Forsyth

19.1%

Residents with depression symptoms

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

12.8%

5.9%

Forsyth

2.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility24.5%

Worse than Avg

Here

24.5%

13.9%

15.6%

Forsyth

15.0%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility85.0%

Worse than Avg

Here

85.0%

93.5%

92.0%

Forsyth

94.5%

Residents who fell and were seriously hurt

↓ Lower is better

This Facility9.4%

Worse than Avg

Here

9.4%

3.2%

3.5%

Forsyth

2.3%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility22.5%

Worse than Avg

Here

22.5%

19.5%

21.3%

Forsyth

16.6%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility35.6%

Worse than Avg

Here

35.6%

82.0%

80.6%

Forsyth

87.5%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility34.1%

Worse than Avg

Here

34.1%

79.8%

78.1%

Forsyth

76.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

1.6%

1.4%

Forsyth

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

8findings in history

Latest survey: 2 · well below NC avg (5.6)

2 complaint-triggered findings

Salemtowne has 8 deficiencies across 4 surveys with families filing 2 complaints regarding infection control and resident rights. Recurring issues involve fire safety (cooking facility protection appearing twice) and building systems problems including emergency preparedness, electrical systems, food safety, and medication labeling. All deficiencies have been corrected by the facility, though the pattern suggests ongoing maintenance and operational challenges that families should discuss during visits.

Mar 26, 2026Complaint1 finding

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 19, 2025Routine1 finding

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

May 20, 2025Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 12, 2024Routine2 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Apr 20, 2023Routine3 findings

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Salemtowne

Organization Type

nonprofit

Ownership & Management

Owners

Moravian Home Incorporated

Owner · Organization

100%

Key personnel

Harrison, PaulOfficer / DirectorStathers, KristinOfficer / DirectorGrice, MollyManagerForvis Mazars LlpAdp of the SnfFunctional Pathways of Tennessee LLCAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(336) 767-8130

salemtowne.org

1550 Babcock Drive

Winston-Salem, NC 27106

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

29 reviews from families & visitors

Official Website

Visit salemtowne.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.