Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 30 Google reviews
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Public Google reviewers rate Pruittplace-Winston Salem highly. Reviewers highlight: compassionate and caring staff, high-quality dining and food variety. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its compassionate staff and welcoming, clean environment, with several reviewers highlighting the high quality of dining and the warmth of the memory care team. However, there are significant concerns regarding the admissions process, specifically regarding delays in assessments and sudden denials of care after deposits have been paid.
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Key Review Excerpts
“The staff in the area are so kind and treat us as family with kindness and respond to our questions and needs.”
“I love the wonderful salad bar which is available at lunchtime every day. The all-day menu makes it so easy to always have an alternative to the menus of the day.”
Source: NC Division of Health Service Regulation
The facility failed to maintain the environment in a safe and orderly manner by leaving unsecured oxygen cylinders on the floor in a resident's room. Specifically, four oxygen cylinders were found placed directly on the floor inside the entry hallway instead of being secured in a storage rack.
The facility failed to ensure health care referral and follow-up for a resident following a hospital discharge. Specifically, there was no documentation that the resident received the ordered physical therapy (PT) or occupational therapy (OT) evaluations and treatments required to address repeated falls and poor vision.
The facility failed to ensure proper health care referral and follow-up for a resident following an order for physical and occupational therapy evaluations. Specifically, the facility did not facilitate the required follow-up care related to the resident's needs after documented falls and injuries.
The facility failed to ensure follow-up with a physician for a resident who required blood pressure monitoring. Specifically, for one sampled resident with hypertension and syncope, the facility did not maintain appropriate follow-up for blood pressure checks with parameters.
The facility failed to ensure that therapeutic diet menus were properly matched to the therapeutic diets ordered by a resident's physician.
The facility failed to ensure that water was served to each resident at every meal.
The facility failed to ensure the accuracy of resident orders during the medication administration process.
The facility failed to ensure that therapeutic diet menus matched the specific therapeutic diets offered by the facility.
The facility failed to ensure appropriate follow-up with a physician for a resident with elevated blood pressure readings. Specifically, after a resident was sent to the emergency department for evaluation, the facility failed to adhere to the physician's orders for frequent blood pressure monitoring and notification parameters.
The facility failed to ensure that a medication aide had completed a Clinical Skills Competency Validation Checklist prior to administering medications. During a medication pass, an agency staff member was observed administering various medications without documentation of facility-specific competency validation.
The facility failed to ensure that a medication aide (Staff B) had a completed Medication Aide Clinical Skills Competency Validation Checklist on file prior to administering medications. Although the staff member was on the State's Medication Aide Registry, there was no documentation of the required facility-specific clinical skills validation.
The facility failed to ensure that the primary care provider (PCP) was notified for a resident who had a specific order requiring PCP notification for certain health changes.
The facility failed to ensure required medication aide training was completed for two staff members. Specifically, one medication aide had not completed the 5-hour training, and another had not completed the 10-hour training within 60 days of hire.
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30 reviews from families & visitors
NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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