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Strong Medicare quality ratings; public reviewers often praise beautiful, serene campus environment. Still worth an in-person visit.
based on 48 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 1 finding in latest survey
Brookridge Retirement Community has a strong overall Medicare rating. Public reviewers frequently mention: beautiful, serene campus environment and friendly and welcoming resident community. Review the component ratings and current source records before deciding.
Brookridge Retirement Community is highly regarded by independent living residents for its beautiful, wooded campus, friendly atmosphere, and active social calendar. However, families of short-term rehab and skilled nursing patients have reported significant concerns regarding nursing responsiveness, understaffing, and administrative billing issues.
Quality Themes
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Concerns
Rating Trends
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Distribution · 41 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The entire staff has been very helpful, knowledgeable, attentive to my mother's needs and very caring. Overall, a wonderful experience from a bad situation.”
“The four ladies (CNA's or Med Techs?) are incredible with the patients!! They're sense of humor and caring easy going attitude make me feel so much better when I have to walk out and leave my Mom.”
“I have lived here for 4 years in independent living. The residents and staff are very friendly. I feel comfortable and safe at Brookridge.”
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Brookridge Retirement Community shows a mixed inspection record with 13 deficiencies across 3 surveys, primarily involving fire safety systems, electrical systems, and food service operations. Most issues were identified in a May 2024 survey and appear to be facility infrastructure problems rather than direct resident care concerns. All deficiencies have reported correction dates, suggesting the facility addresses identified problems promptly.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Brookridge Retirement Community
nonprofit
Owners
Baptist Retirement Homes of North Carolina Incorporated
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit brookridgecommunity.org
Medicare data downloads
Original nursing home datasets
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