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Strong Medicare quality ratings; public reviewers often praise engaging activity programs. Still worth an in-person visit.
based on 32 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Salem North Healthcare Center has a strong overall Medicare rating. Public reviewers frequently mention: engaging activity programs and compassionate and attentive nursing staff. Review the component ratings and current source records before deciding.
Salem North Healthcare Center receives highly polarized feedback, with some families praising the compassionate staff and engaging activities, while others report severe neglect and poor facility conditions. Critical concerns include significant delays in responding to call lights, inadequate hygiene care, and poor communication regarding resident safety. Prospective families should be aware of the stark contrast between positive experiences and reports of dangerous lapses in basic care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 34 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The staff treated him like family. They let his dog in to visit with him. And they let us stay around the clock with him.”
“They allowed my father's colostomy to explode on his stomach near an open wound more than once which is frankly unforgivable.”
“I mentioned I love playing spades , they found 3 other residents and coordinated us a game. The activity ladies are all really nice!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring problems with families filing complaints triggering 7 deficiencies, including recent issues with care quality, medication management, food service, and family notification requirements. The most persistent concerns involve food quality and temperature, electrical systems, and medication errors spanning multiple years from 2019-2024. While the facility corrects identified problems, the pattern of repeated deficiencies in core areas like nutrition and medication safety suggests ongoing operational challenges that warrant careful consideration.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Oct 15, 2024
$23,163
Salem North Healthcare Center
for profit
Communicare Health
120 facilities nationwide
Chain avg rating: 2.8/5 · Rank 25 of 121
Owners
Sxcy Mstr Lsco, LLC
Owner · Organization
Health Care Lease Facilities, LLC
Owner (parent company) · Organization
Sxcy Holdings, LLC
Owner (parent company) · Organization
Odenthal, Richard
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
32 reviews from families & visitors
Official Website
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