Blossom Nursing and Rehab Center
Strong Medicare quality ratings; families often praise effective physical therapy and rehabilitation services. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
While the facility has a capable rehabilitation team that has helped some patients recover successfully, the recurring reports of slow response times and cleanliness issues are concerning. If you choose this facility, ensure you are prepared to advocate daily for your loved one and monitor their medication and hygiene needs closely.
Google Reviews
Google Reviews
23 reviews on Google“Blossom Nursing and Rehab Center receives polarized feedback, with some families praising the rehabilitation services and individual staff members, while others report significant concerns regarding cleanliness, staffing levels, and medication management. While some visitors find the environment warm and professional, multiple reviewers have documented issues with slow response times to call lights and poor hygiene standards. Families considering this facility should be prepared to be highly involved in advocating for their loved one's daily care needs.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation services
- Some individual nurses and STNAs are described as kind and attentive
- Helpful administrative staff for communication
Concerns
- Slow response times to call lights and requests for assistance (mentioned by 3 reviewers)
- Inadequate cleanliness and housekeeping standards (mentioned by 3 reviewers)
- Understaffing of nurses and caregivers (mentioned by 3 reviewers)
- Poor quality, unhealthy, or non-accommodating food (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that physical therapy is a noted strength here, could you explain how your rehab team coordinates with daily nursing staff to ensure residents maintain their progress?
- 2I noticed some feedback regarding response times for assistance; what specific protocols or technology do you have in place to ensure call lights are answered promptly?
- 3With the current staffing levels, how do you ensure that residents receive consistent support with daily hygiene and room cleanliness?
- 4I see that dining is an area you are working to improve; could you walk me through how you accommodate specific dietary needs or preferences for residents who may be picky eaters?
- 5Since medication management is a priority for us, could you describe the process for how your nursing team tracks and administers daily medications to ensure accuracy?
- 6I appreciate that your administrative team is active in responding to feedback; how do you typically involve families in the care planning process to ensure our loved one's needs are met?
Personalized based on this facility's data
Key Review Excerpts
“Answering call lights in a reasonable time is a big issue. As is adhereing to scheduled 'shower' days. However, I ALWAYS was able to communicate with staff regarding my husband's needs/complaints to get issues resolved.”
“A few nice nurses and STNAS. The care was questionable. Request for medical things like a wheelchair with no tread on the wheels. The socks was never gotten for him. Request were made to the DON. They messed up on his medication not good.”
“The care and services he received....absolutely wonderful! They worked with him daily in physical therapy, took him to doctors appointments he had, made sure he had everything he needed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has received three complaint-triggered inspections where families reported concerns about accident prevention and resident money management. The most recurring problems involve fire safety issues, quality of care (including pressure ulcer care and daily living assistance), and nutrition services. While all deficiencies show correction dates, the pattern of fire safety violations appearing across multiple surveys and family complaints about safety and financial management suggests ongoing operational challenges that merit careful evaluation during your visit.
Dec 11, 2025Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 25, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 6, 2023Complaint2
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Dec 9, 2022Routine12
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 9, 2020Routine12
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Ownership & Operations
Who Operates This Facility
Blossom Nursing and Rehab Center
for profit
Chain Affiliation
Atrium Centers
26 facilities nationwide
Chain avg rating: 3.1/5 · Rank 5 of 26
Ownership & Management
Owners
Orion Operating Services LLC
Owner · Organization
Amicus Capital Holdings, INC. Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit atriumlivingcenters.com
Medicare data downloads
Original nursing home datasets
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