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Assisted Living

Sagecreek Assisted Living

Families consistently rate this highly — reviewers highlight beautifully maintained grounds and landscaping. Schedule a visit to confirm the fit.

5500 Sw 9th Avenue, Amarillo, TX 7910652 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.0/5

based on 69 Google reviews

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4
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Sagecreek Assisted Living Assisted Living in Amarillo, TX — Street View
Street View

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What this means for your family

The Craig is an excellent choice for rehabilitation and for seniors who are still highly independent and enjoy social activities. However, if your loved one requires strict medication schedules or intensive nursing oversight for complex medical needs, you must closely monitor their care, as multiple families have reported significant lapses in medication timing and nursing responsiveness.

Google Reviews

Google Reviews

69 reviews on Google
Families considering The Craig will find a community praised for its beautiful grounds, excellent rehabilitation services, and a friendly, welcoming atmosphere. However, there are serious, recurring allegations regarding medication delays, nursing neglect, and inconsistent care quality during transitions to higher levels of care.

Quality Themes

Tap a score for details
Food7.0Staff5.0Clean9.0Activities8.0Meds2.0Memory4.0Comms3.0ValueN/A

Strengths

  • Beautifully maintained grounds and landscaping
  • High-quality rehabilitation and physical therapy services
  • Friendly and welcoming hospitality/concierge staff
  • Engaging social activities and community events

Concerns

  • Delays in medication administration and nursing response times (mentioned by 4 reviewers)
  • Inadequate care/neglect in memory care or assisted living transitions (mentioned by 3 reviewers)
  • Poor communication from management/administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(1)'19(5)'21(5)'23(10)'25(18)'26(2)

Distribution · 73 analyzed

5
54
4
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1
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2
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14

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1The grounds and landscaping here look absolutely beautiful; how often do residents get to enjoy the outdoor spaces for social gatherings?
  • 2We love the idea of the engaging community events mentioned in your recent feedback; could you walk us through a typical weekly activity calendar?
  • 3What specific protocols are in place to ensure medication is administered precisely on schedule for every resident?
  • 4How does the nursing team manage response times during the evening or overnight hours if a resident needs immediate assistance?
  • 5As we look at the transition into assisted living, how does the administration ensure that communication remains clear and consistent between the staff and our family?
  • 6For residents who may need more specialized support, how does the care plan evolve to ensure their specific needs are met during a transition in care levels?

Personalized based on this facility's data


Key Review Excerpts

The Craig Offers Wonderful Care For Rehabilitation. The Team Treats Their Guests As a Person, Not a Number.

Rehab patient's family · 2026★★★★★

My loved one has been at the memory care center for over a year. I am very pleased with administration and the health care staff who have provided excellent care.

Memory care family member · 2024★★★★★

I had to remove my family member because of the neglect by The Craig. I had to request a medical check up or we wouldn’t have found out when it was... She is malnourished and her strength run down.

Memory care family member · 2022☆☆☆☆
Source: 69 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

Sagecreek Assisted Living underwent its most recent comprehensive inspection on April 13, 2023, and no violations of state standards were found. Additionally, there are currently no enforcement actions on record for this facility.

Apr 13, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Craig Amarillo, LLC

Organization Type

for profit

Management Company

LIFESPACE COMMUNITIES, INC

Administrator

JAMIE DIPALMA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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