Public Google reviewers rate this highly and often mention beautiful, resort-style facility and grounds. Schedule a visit to confirm the fit.
based on 54 Google reviews

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Public Google reviewers rate Sage Mountain Senior Living highly. Reviewers highlight: beautiful, resort-style facility and grounds, attentive and communicative care staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sage Mountain Senior Living is frequently praised for its beautiful, resort-style grounds and a highly attentive, kind care team that keeps families well-informed. However, some families have reported serious concerns regarding inconsistent staffing levels and instances of medical neglect, particularly regarding catheter care and response times for assistance.
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The owner uses highly personalized, warm greetings for positive reviews and employs a structured, professional template for negative reviews. While negative responses are empathetic and offer follow-up, they often rely on a standardized corporate persona from a centralized support center.
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Key Review Excerpts
“The chef prepares 5 star meals that are always delicious. My dad says the staff know him by name and he feels like they are family.”
“Since moving my mom in at the beginning of 2023 we have had ongoing issues with Sage Mountain being adequately staffed. Mom has to wait 45 mins to over an hour for a caregiver.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The inspection was conducted as a Case Management-Incident review following a self-reported Unusual Incident/Injury report. The Licensing Program Analyst interviewed staff and residents, and reviewed documentation related to the alleged incident. No deficiencies were cited in the final report.
The investigation was conducted following a complaint regarding facility staff's failure to notify authorized representatives of resident falls. The allegation was substantiated, confirming that the facility failed to adequately communicate critical incident information to the resident's responsible parties. One deficiency was cited related to failure to keep representatives regularly informed of care activities.
The facility underwent a required annual inspection, which covered general areas, kitchen, and resident rooms. The primary deficiency noted was related to hot water temperatures in resident restrooms, which exceeded safe limits in multiple instances. Immediate corrective action was required for the water temperature controls.
The inspection was a follow-up Case Management visit concerning a self-reported death of a resident. The Licensing Program Analyst interviewed the Executive Director and reviewed pertinent documents. No specific deficiencies were cited in the provided report text.
This report documents a follow-up inspection following a complaint investigation concerning a resident's death. The primary deficiency cited relates to a previous violation of resident rights (CCR 87468.2(a)(4)). The report also notes the issuance of a significant civil penalty for the incident that resulted in the resident's death.
This report documents a follow-up inspection following a complaint investigation concerning a resident's death. The primary deficiency cited relates to a previous violation of resident rights (CCR 87468.2(a)(4)). The report also notes the issuance of a significant civil penalty for the incident that resulted in the resident's death.
The inspection was a Case Management-Incident review following a self-reported report of suspected elder abuse. The primary deficiency cited relates to the delay in medical care for a resident's infected wound, which posed an immediate risk to the resident's health and safety. Corrective action requires the facility to submit a self-certification letter detailing understanding of the cited regulation.
Sage Mountain Sr. Housing Partners; Agemark Mgmt
BETSY MCCOY
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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