Alta Healthcare Center of Camarillo
Strong Medicare quality ratings; families often praise excellent physical and occupational therapy. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation due to its highly-rated therapy and nursing teams. However, families should maintain an active presence and advocate closely for their loved ones, as some reviewers noted issues with communication and responsiveness to specific care needs.
Google Reviews
Google Reviews
24 reviews on Google“Families can expect high-quality rehabilitation and nursing care, with many reviewers praising the professional therapy team and the clean, beautiful facility. However, some families have reported significant concerns regarding communication gaps and delays in response from nursing assistants.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Clean and well-maintained facility
- Friendly and professional nursing staff
- Engaging activities and courtyard areas
Concerns
- Delays in nursing assistant responsiveness (mentioned by 2 reviewers)
- Communication issues between staff and families (mentioned by 2 reviewers)
- Inconsistency in meal delivery (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
The owner relies heavily on a set of repetitive, templated phrases to respond to 5-star reviews. While they attempt to personalize by name, the core messaging is often a copy-paste of the same mission statement regarding 'exceptional care and an enhanced experience.'
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to every piece of feedback from families; how do you ensure that important updates about a resident's health are communicated clearly to us?
- 2We have heard great things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to meet their specific mobility goals?
- 3How do the nursing assistants manage their rounds to ensure that residents' needs are met promptly, especially during the busier times of the day?
- 4We love the look of the courtyard area; what kind of daily activities or social events are planned to keep the residents engaged and active?
- 5Since we want to be prepared for any situation, what is the protocol for handling medical emergencies or changes in care during the overnight hours?
- 6How do you ensure that meal delivery remains consistent and that residents receive their food at the scheduled times every day?
Personalized based on this facility's data
Key Review Excerpts
“Every aspect of her care was excellent! Room and facility were very clean. All staff had smiles and were friendly and professional - obvious they enjoy their jobs.”
“Dr. Rebecca is the best physical therapist I have ever had therapy with this is a Dr. that actually cares about her patients and she does it with a smile.”
“I visited my mom every day to advocate for her unique needs, but the communication never reached the right people. I understand that facilities are often understaffed, but this one needs to do a better job of trusting families when we raise concerns.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
1
measures
2
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing 10 complaints that triggered federal inspections, including serious issues with abuse protection and failure to report incidents properly. The most recurring problems involve care planning, infection control, and medication management, with these issues persisting across multiple surveys over recent years. While all deficiencies show correction dates, the repeated nature of core care problems and significant family complaints warrant careful consideration during any visit.
Jul 31, 2025Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
May 22, 2025Routine5
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 10, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 13, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 11, 2024Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Jun 13, 2024
$43,407
Ownership & Operations
Who Operates This Facility
Alta Healthcare Center of Camarillo
for profit
Chain Affiliation
Aspen Skilled Healthcare
35 facilities nationwide
Chain avg rating: 3.5/5 · Rank 12 of 34
Ownership & Management
Owners
Acsr, LLC
Owner · Organization
Aspen Skilled Healthcare INC
Owner (parent company) · Organization
Sacc LLC
Owner (parent company) · Organization
Bradshaw, Peter
Owner (parent company)
Elsner, Eric
Owner (parent company)
Kirkwood, Jared
Owner (parent company)
Orgill, Craig
Owner (parent company)
Parti, Rajesh
Owner (parent company)
Parti, Shruty
Owner (parent company)
Paxman, Marcus
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit seniorlivingcamarillo.com
Medicare data downloads
Original nursing home datasets
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