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Assisted Living

Royal Oaks Assisted Living Center

Families consistently rate this highly — reviewers highlight well-trained and friendly physical therapy staff. Schedule a visit to confirm the fit.

9965(a), 9925(b) and 10025(c) West Royal Oak Road, Sun City, AZ 85351Licensed & Active
Google rating
4.7/5

based on 10 Google reviews

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What this means for your family

Royal Oaks is an excellent option if you prioritize on-site medical access and high-quality physical therapy. The staff is consistently described as caring and competent, making it a reliable choice for aging in place.

Google Reviews

Google Reviews

10 reviews analyzed
Royal Oaks is highly regarded for its caring, professional staff and its integration with a larger transitional living community that offers various levels of care. Families can benefit from the on-site medical accessibility and excellent physical therapy services, though specific details on dining variety or cost are limited in the reviews.

Quality Themes

Tap a score for details
Food5.0Staff10.0CleanN/AActivities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Well-trained and friendly physical therapy staff
  • Accessible on-site medical care and physician services
  • Caring and conscientious nursing staff
  • Comprehensive amenities and social activities
  • Spacious, well-furnished resident rooms

Rating Trends

Tap a year to see what changed

2344.32018(4)5.02019(3)5.02021(1)5.02022(1)5.02025(1)

Distribution

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how friendly the physical therapy team is; how often do residents typically participate in therapy sessions?
  • 2Since having on-site medical care is such a big plus, how quickly can a physician or nurse respond if a resident has a sudden health concern?
  • 3The resident rooms look so spacious and well-furnished; are we able to bring in specific pieces of furniture from home to make it feel more familiar?
  • 4We'd love to hear more about the social calendar—what are some of the most popular group activities or amenities that residents enjoy together?
  • 5It's great to see how much care the nursing staff puts into their work; how do the nurses communicate daily updates or changes in care to us as a family?
  • 6With all the comprehensive amenities available, how easy is it for residents to navigate the facility and join in on different social events?

Personalized based on this facility's data


Key Review Excerpts

Great facility with caring, conscientious staff. Excellent dining room right in the faculty. The center is part of the larger Royal Oaks transitional living community and is located in the main building. Rooms are nicely sized and furnished.

Resident's family · 2022★★★★★

Use Vida Center for PT. Well trained, friendly Staff. If you live at Royal Oaks and need PT, the place to go.

Physical therapy patient/user · 2025★★★★★

Amazing place to retire. Has all level of care available for their residents as they age and their needs change. Staff working there is certified, competent, and very caring.

Long-term resident perspective · 2018★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

4total
2deficiencies
Jun 20, 2025Other
CleanReport

An off-site desktop review modification inspection for changing the level of care for Building C from Directed care to Personal care was completed on June 20, 2025.

Feb 5, 2025Complaint
CleanReport

An on-site investigation of complaints for AZ00221137, AZ00222861, and AZ00223040 were conducted on February 5, 2025, and no deficiencies were cited.

Oct 1, 2024Complaint

This revised Statement of Deficiencies (SOD) replaces the SOD sent on November 12, 2024. The following deficiencies were found during the on-site compliance inspection and investigation of complaint AZ00205894 conducted on October 1, 2024:

A manager shall ensure that a resident's medical record contains:R9-10-811.C.17Corrected Nov 30, 2024

Based on record review and interview, the manager failed to ensure a resident medical record contained documentation of notification of the residents of the availability of vaccination for influenza and pneumonia, according to A.R.S. \'a7 36-406(1)(d), for one of ten residents sampled. The deficient practice posed a potential illness risk to residents. Findings include: 1. A review of R10's medical record revealed documentation of notification of the availability or R10's refusal of vaccination for pneumonia was not available for review. Based on the resident's date of acceptance, this documentation was required. 2. In an interview, E2 acknowledged R10's medical record did not include documentation of notification of the availability or R10's refusal of vaccination for pneumonia.

A manager shall ensure that:R9-10-818.B.1Corrected Dec 16, 2024

Based on record review and interview, the manager failed to ensure a resident received orientation to the exits from the assisted living facility and the route to be used when evacuating the assisted living facility within 24 hours after acceptance, for six of ten residents sampled. Findings include: 1. A review of R3's medical record revealed an orientation form signed more than 24 hours after the resident's date of acceptance. 2. A review of R5's medical record revealed an orientation form signed more than 24 hours after the resident's date of acceptance. 3. A review of R7's medical record revealed an orientation form signed more than 24 hours after the resident's date of acceptance. 4. A review of R8's medical record revealed an orientation form signed more than 24 hours after the resident's date of acceptance. 5. A review of R9's medical record revealed an orientation form signed more than 24 hours after the resident's date of acceptance. 6. A review of R10's medical record revealed an orientation form signed more than 24 hours after the resident's date of acceptance. 7. In an interview, E2 acknowledged R3's, R5's, R7's, R8's, R9's, and R10's orientation documentation was not completed showing that they were oriented to the facility's evacuation routes and plans within 24 hours after acceptance. 8. In an interview, E2 explained that E2 misunderstood that residents must be oriented and new documentation signed when residents move from one building to another of the assisted living campus.

Aug 29, 2023Complaint
CleanReport

An on-site investigation of complaints AZ00188870, AZ00198431 and AZ00199156 was conducted on August 29, 2023 and no deficiencies were cited .

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References & Resources

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