Public Google reviewers rate this highly and often mention compassionate and professional staff. Schedule a visit to confirm the fit.
based on 79 Google reviews
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Public Google reviewers rate Rose Tree Place highly. Reviewers highlight: compassionate and professional staff, smooth transition and onboarding process. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Rose Tree Place is highly regarded by families for its compassionate staff and seamless onboarding process, particularly through the efforts of the marketing and administrative teams. While many residents thrive in the clean and active environment, there is a critical concern regarding staff responsiveness to call buttons and occasional issues with facility access after hours.
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Key Review Excerpts
“The care, communication and warmth of this community is exceptional. The staff is very involved and they take time to understand the residents' needs.”
“Grandmother has been at Rose Tree Place assisted living for three weeks; fell three times, hospitalized each time because the staff would not answer the call button to aid her to lavatory.”
“Michael provided top tier service throughout the entire onboarding process. Can not say enough about him and rose tree place in general!”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2024, Rose Tree Place underwent 47 inspections, resulting in 14 clean reports and 87 documented violations. Reported findings include issues with medication timing, missed medical evaluations, and failures to follow required notification and reporting procedures.
The home's current violation report, dated 12/04/23, was not posted in a conspicuous and public place.
Refunds to the estates of deceased residents were not processed within the required timeframe after personal belongings were removed.
Resident-home contracts for three residents were not signed by the residents.
Resident 1's record was missing race, hair/eye color, and incident reports. Resident 2's record was missing race and incident reports.
An unannounced fire drill was not held during the month of January.
Toothpaste and disinfectant wipes with poison warnings were left unlocked and accessible in a resident room.
Written emergency procedures were not submitted to the local emergency management agency for 2021 and 2022.
An unlabeled and undated food item was found in the pathways refrigerator.
The temperature in the ice cream freezer was recorded above the required freezing temperature.
No carbon monoxide detectors were located in the kitchen area near the gas-operated stove.
An uncovered ice cream tub was found in the ice cream freezer.
The facility failed to use positive interventions, such as de-escalation or communication, to manage a resident's behavior.
A staff person physically abused a resident by forcefully pulling them up and pulling their hair while they were sleeping on a sofa.
The home failed to submit a plan of supervision or notice of suspension for a staff person who restrained a resident and pulled their hair.
A resident was subjected to a restraint when a staff person held them in a hugging position to force them to move.
The exit door keypad code at Southeast Stairwell #1 was not posted in a conspicuous location, hindering easy egress.
Glucometers for two residents were not calibrated to the correct date and time.
Two direct care staff members were providing unsupervised ADL services without completing the required Department-approved training and competency test.
Resident #1's assessment was not updated despite significant changes in condition, specifically frequent falls and use of a walker.
The preadmission screening form for Resident #1 was not dated.
Resident #17's prescribed medication (Zithromax 500 mg) was not administered according to the prescriber's directions.
Resident #1's medication administration record did not indicate the diagnosis or purpose for the prescribed Zithromax 500 mg.
No deficiencies are reported in this inspection record.
Watermark Operator, LLC
for profit
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