Rolling Green Village Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 12 Google reviews
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What this means for your family
While older reviews highlight a warm and compassionate environment, the most recent feedback from 2025 indicates serious concerns regarding management and staffing levels. We strongly advise families to conduct an unscheduled visit and speak directly with current residents and staff to verify if these recent reports of neglect and poor management are being addressed.
Google Reviews
Google Reviews
12 reviews on Google“Rolling Green Village Care Center receives highly polarized feedback, with older reviews praising the facility's warmth and environment while recent reviews express severe concerns regarding management and staffing. Families should be aware of significant allegations regarding neglect, staff burnout, and poor management practices that have emerged in the most recent years.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, attentive staff
- Engaging, lively environment
- Well-maintained, welcoming facility
Concerns
- Understaffing and neglect of residents (mentioned by 2 reviewers)
- Poor management and leadership (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With a capacity of 58 residents, how does your team ensure that every resident receives consistent, personalized attention throughout the day?
- 2I noticed your staffing rating is a 3/5; could you tell me about your current staffing levels and how you manage coverage to ensure residents are well-supported?
- 3What specific protocols or communication channels do you have in place to keep families updated on their loved one's care and any changes in their health?
- 4I see you have a lively environment here; what does a typical daily activity schedule look like for residents who enjoy staying active?
- 5How does your leadership team approach feedback from families, and what steps are you taking to ensure consistent management and high standards of care?
- 6In the event of a medical emergency, what is your facility's process for stabilizing a resident and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The staff are clearly burned out, stretched too thin, and it shows — not because they don’t care as humans, but because management would rather save a buck than staff this place properly.”
“The staff at all levels make every resident feel special whatever their needs might be.”
“Absolutely terrible management who treats their employees terribly. Would not even consider admitting any of my family there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections revealing issues with medication management, care planning, and dietary services. The facility has had 14 deficiencies across recent surveys, including problems with pressure ulcer care, nursing staffing, and safety hazards. While all violations show correction dates, the pattern of complaint-driven investigations suggests ongoing care concerns that families should investigate thoroughly during visits.
Apr 16, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 14, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nov 14, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 26, 2023Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 26, 2023Complaint3
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Apr 16, 2026
$14,380
Ownership & Operations
Who Operates This Facility
Rolling Green Village Care Center
for profit
Chain Affiliation
Legacy Healthcare
89 facilities nationwide
Chain avg rating: 3.0/5 · Rank 32 of 89
Ownership & Management
Owners
Iowa Portfolio Opco Holdings LLC
Owner · Organization
Doros Generation Trust U/a/d 1/3/12
Owner (parent company) · Organization
Gpn Family Trust U/a/d 4/28/08
Owner (parent company) · Organization
Oakway Operations LLC
Owner (parent company) · Organization
Friedman, Brian
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Avrum
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rajchenbach, Rivka
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shabat, Ahuva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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