Story Medical Senior Care
Strong Medicare quality ratings; families often praise compassionate and kind nursing staff. Still worth an in-person visit.
based on 5 Google reviews
Watch Story Medical Senior Care
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the nursing staff is highly regarded for their compassionate care, recent experiences suggest significant friction with the social work and therapy departments. Families should be prepared to advocate strongly for their loved ones during discharge planning and ensure they have clear communication channels with the administrative team.
Google Reviews
Google Reviews
5 reviews on Google“Story Medical Senior Care receives praise for its compassionate nursing staff and clean, well-maintained facilities. However, recent feedback highlights significant frustration regarding the social work and therapy departments, specifically concerning poor communication and rigid discharge timelines.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Clean and well-maintained dining areas
- Engaging resident activities and outings
Concerns
- Unprofessional and unhelpful social work department (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the variety of outings and activities mentioned by families, what does a typical week of resident engagement look like at Story Medical?
- 2Since communication is a top priority for our family, what is the best way for us to stay updated on our loved one's care and daily well-being?
- 3With the social work department playing a key role in transition and support, could you walk us through how your team coordinates with families during the intake process?
- 4The facility has a high staffing rating, which is wonderful; how does your team ensure consistent, personalized attention for each of the 60 residents throughout the day?
- 5Regarding the recent state health inspection findings, what specific steps has the facility taken to address those areas and improve your overall processes?
- 6In the event of a sudden change in health status, what is your protocol for managing medical care and communicating those updates to family members?
Personalized based on this facility's data
Key Review Excerpts
“The staff is so caring, kind and compassionate. They treated her as if she was their grandmother.”
“Beautiful facility. Dinner room is nice and clean. Staff is very friendly and helpful.”
“While the nursing staff is awesome, I have never in my life seen social workers that just plain suck. They are rude and don’t help the family with things that they should.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Story Medical Senior Care has 23 deficiencies across 4 surveys, including two complaint-triggered incidents involving abuse and neglect reporting failures. The facility shows recurring problems with fire safety systems, electrical equipment maintenance, and emergency preparedness across multiple years. Most concerning are recent complaints from families about inadequate abuse reporting, though all deficiencies have correction dates indicating the facility has addressed these issues.
Nov 19, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 3, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
May 9, 2024Routine10
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Feb 2, 2023Routine7
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 30, 2026InspectionClean
Fed violations: 0, State violations: 0
Dec 8, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 19, 2025ComplaintClean
Fed violations: 2, State violations: 1
Apr 28, 2025InspectionClean
Fed violations: 0, State violations: 0
Apr 3, 2025InspectionClean
Fed violations: 1, State violations: 0
Nov 25, 2024ComplaintClean
Fed violations: 0, State violations: 0
Jun 10, 2024InspectionClean
Fed violations: 0, State violations: 0
May 9, 2024InspectionClean
Fed violations: 2, State violations: 0
Ownership & Operations
Who Operates This Facility
Story Medical Senior Care
government
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit storymedical.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives