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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 39 Google reviews
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Public Google reviewers rate Bickford Cottage Ames highly. Reviewers highlight: compassionate and attentive care staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Bickford Cottage Ames receives high praise for its compassionate, professional staff and welcoming environment, with many reviewers highlighting the exceptional work of the family advocate and marketing team. However, there are significant concerns regarding the admissions process and communication, specifically reports of last-minute cancellations and unresponsiveness to inquiries from family members.
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Key Review Excerpts
“Although, our mother's health did not allow her much time at Bickford, they were kind, compassionate, prompt, professional, and went out of their way to make the transition for our mom.”
“Our family was told that a family member was accepted and could be cared for at the Ames facility. We started paying daily rent, moved furniture in, and bought supplies needed for life at Bickford, only to be told they had changed their mind and decided less than 24 hours before scheduled transfer that they couldn’t take him.”
“I would love to give a better review. Two weeks ago, I called about my sister in law. I was told a Director would call me back. No call. A week ago I emailed both acting directors and have not heard a word.”
Source: Iowa Dept. of Inspections, Appeals & Licensing
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 8
Fed violations: 0, State violations: 2
Fed violations: 0, State violations: 1
Fed violations: 0, State violations: 2
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 2
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Google Reviews
39 reviews from families & visitors
Official Website
Visit bickfordseniorliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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