Accura Healthcare of Ames, LLC
Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 12 Google reviews

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What this means for your family
Recent reviews suggest an improving trend in care quality and facility maintenance, making it worth a personal tour to assess current conditions. However, given past reports of medication delays and neglect, we strongly recommend asking the administration specifically about their current protocols for medication administration and staffing ratios during off-hours.
Google Reviews
Google Reviews
12 reviews on Google“Accura Healthcare of Ames receives polarized feedback, with recent reviews highlighting a compassionate staff and recent facility updates, while older reviews contain serious allegations of neglect and poor management. Families should be aware that while the building is aging, recent visitors report improvements in the environment and a strong focus on resident dignity.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Positive interactions with management and social work
- Recent facility updates and renovations
- Focus on resident dignity and individuality
Concerns
- Reports of neglect and poor basic care (mentioned by 2 reviewers)
- Inconsistent or late medication administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has recently undergone some renovations; how have these updates impacted the daily living environment and comfort for the residents?
- 2Given that medication management is a high priority for our family, could you walk us through the specific protocols in place to ensure medications are administered accurately and on time?
- 3We understand that dining is a key part of the resident experience; what steps are you taking to improve the quality and variety of the meal service?
- 4With 16 state violations reported over the past year, what specific changes or quality improvement initiatives have been implemented to address these concerns and ensure consistent care?
- 5How do you monitor the quality of basic daily care to ensure that every resident receives consistent attention and support throughout the day?
- 6Could you share how your nursing and social work teams coordinate to maintain the focus on resident dignity and individuality that we’ve heard positive things about?
Personalized based on this facility's data
Key Review Excerpts
“Every interaction we had with the staff, from CNAs to social work to the director, was positive, and it felt like everyone cared about my dad being treated with dignity and compassion.”
“I think this place gets a bad rap from things that happened years, maybe even decades prior. I encourage you to go look at the facility yourself. Meet the administrator and staff.”
“The facility is somewhat older but the quality of the staff makes up for that. Nurses are professional yet personal.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
4
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring safety issues, with families filing complaints about accident prevention, care quality, and privacy. The most persistent problems involve accident prevention and safety hazards (cited four times across surveys), food safety and nutrition, and medication management. While all deficiencies show correction dates, the repeated citations for accident prevention suggest ongoing challenges with maintaining a safe environment for residents.
Mar 26, 2025Routine8
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Sep 18, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 22, 2024Routine12
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 22, 2024Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Feb 21, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jan 26, 2023Routine16
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 12, 2026InspectionClean
Fed violations: 0, State violations: 0
Apr 16, 2026InspectionClean
Fed violations: 4, State violations: 0
Jul 15, 2025ComplaintClean
Fed violations: 0, State violations: 0
Apr 28, 2025InspectionClean
Fed violations: 0, State violations: 0
Mar 26, 2025InspectionClean
Fed violations: 5, State violations: 0
Dec 17, 2024ComplaintClean
Fed violations: 0, State violations: 0
Oct 31, 2024ComplaintClean
Fed violations: 0, State violations: 0
Sep 18, 2024ComplaintClean
Fed violations: 1, State violations: 1
Ownership & Operations
Who Operates This Facility
Accura Healthcare of Ames, LLC
for profit
Chain Affiliation
Accura Healthcare
41 facilities nationwide
Chain avg rating: 2.4/5 · Rank 14 of 37
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit accura.healthcare
Medicare data downloads
Original nursing home datasets
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