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Nursing HomeMedicaid

Accura Healthcare of Ames, LLC

Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.

3440 Grand Avenue, Ames, IA 5001075 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
2.8/5

based on 12 Google reviews

5
4
3
2
1
Accura Healthcare of Ames, LLC Nursing Home in Ames, IA — Street View
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What this means for your family

Recent reviews suggest an improving trend in care quality and facility maintenance, making it worth a personal tour to assess current conditions. However, given past reports of medication delays and neglect, we strongly recommend asking the administration specifically about their current protocols for medication administration and staffing ratios during off-hours.

Google Reviews

Google Reviews

12 reviews on Google
Accura Healthcare of Ames receives polarized feedback, with recent reviews highlighting a compassionate staff and recent facility updates, while older reviews contain serious allegations of neglect and poor management. Families should be aware that while the building is aging, recent visitors report improvements in the environment and a strong focus on resident dignity.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean5.0Activities8.0Meds2.0MemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Positive interactions with management and social work
  • Recent facility updates and renovations
  • Focus on resident dignity and individuality

Concerns

  • Reports of neglect and poor basic care (mentioned by 2 reviewers)
  • Inconsistent or late medication administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02019(1)2.32021(3)1.02022(1)5.02024(1)2.02025(4)4.52026(2)

Distribution · 12 analyzed

5
3
4
2
3
2
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has recently undergone some renovations; how have these updates impacted the daily living environment and comfort for the residents?
  • 2Given that medication management is a high priority for our family, could you walk us through the specific protocols in place to ensure medications are administered accurately and on time?
  • 3We understand that dining is a key part of the resident experience; what steps are you taking to improve the quality and variety of the meal service?
  • 4With 16 state violations reported over the past year, what specific changes or quality improvement initiatives have been implemented to address these concerns and ensure consistent care?
  • 5How do you monitor the quality of basic daily care to ensure that every resident receives consistent attention and support throughout the day?
  • 6Could you share how your nursing and social work teams coordinate to maintain the focus on resident dignity and individuality that we’ve heard positive things about?

Personalized based on this facility's data


Key Review Excerpts

Every interaction we had with the staff, from CNAs to social work to the director, was positive, and it felt like everyone cared about my dad being treated with dignity and compassion.

Long-term resident's family · 2026★★★★

I think this place gets a bad rap from things that happened years, maybe even decades prior. I encourage you to go look at the facility yourself. Meet the administrator and staff.

Visitor/Observer · 2025★★★☆☆

The facility is somewhat older but the quality of the staff makes up for that. Nurses are professional yet personal.

Long-term resident's family · 2026★★★★★
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
71%
Registered nurses for medical care
Total Nursing
3.12hrs
76%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

4

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
IA
4.1%
Story
0.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
15.3%
IA
17.5%
Story
18.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.4%
Mixed vs Avgs
Here
26.4%
US
19.4%
IA
25.9%
Story
28.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility13.0%
Mixed vs Avgs
Here
13.0%
US
15.4%
IA
19.4%
Story
12.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility7.7%
Worse than Avg
Here
7.7%
US
5.3%
IA
4.9%
Story
2.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.6%
Mixed vs Avgs
Here
19.6%
US
19.5%
IA
20.7%
Story
14.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.3%
Better than Avg
Here
95.3%
US
79.7%
IA
73.3%
Story
77.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
81.8%
IA
84.0%
Story
93.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Story
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (6.2)
3 complaint-triggered

This facility shows a concerning pattern of recurring safety issues, with families filing complaints about accident prevention, care quality, and privacy. The most persistent problems involve accident prevention and safety hazards (cited four times across surveys), food safety and nutrition, and medication management. While all deficiencies show correction dates, the repeated citations for accident prevention suggest ongoing challenges with maintaining a safe environment for residents.

Mar 26, 2025Routine
8
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0851Potential for harm · IsolatedCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Sep 18, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 22, 2024Routine
12
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 22, 2024Complaint
1
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Feb 21, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jan 26, 2023Routine
16
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0728Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
19deficiencies
May 12, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Apr 16, 2026Inspection
Clean

Fed violations: 4, State violations: 0

Jul 15, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Apr 28, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Mar 26, 2025Inspection
Clean

Fed violations: 5, State violations: 0

Dec 17, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Oct 31, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Sep 18, 2024Complaint
Clean

Fed violations: 1, State violations: 1

Ownership & Operations

Who Operates This Facility

Owner / Operator

Accura Healthcare of Ames, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Accura Healthcare

Chain Size

41 facilities nationwide

Chain avg rating: 2.4/5 · Rank 14 of 37

Ownership & Management

Key personnel

Conner, RobertW-2 Managing EmployeeOlson, EricW-2 Managing EmployeeLeneave, TedOfficer / DirectorAmerican Healthcare Management Services LLCManager
Source: Medicare provider data

Contact

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References & Resources

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