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Nursing Home Top Rated

Green Hills Health Care Center

Strong Medicare quality ratings; families often praise high-quality, gourmet-style dining. Still worth an in-person visit.

2200 Hamilton Drive, Ames, IA 5001456 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 52 Google reviews

5
4
3
2
1
Green Hills Health Care Center Nursing Home in Ames, IA — Street View
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What this means for your family

Green Hills is highly regarded for its exceptional dining program and seamless transition between independent and assisted living levels. While the facility is clearly well-managed, families should be prepared for potential delays in initial communication due to high demand for their services.

Google Reviews

Google Reviews

52 reviews on Google
Green Hills Health Care Center is widely regarded as a premier senior living community, with residents and families frequently praising the high-quality dining, well-maintained facilities, and professional staff. While the facility receives near-universal acclaim for its amenities and care, prospective families should be aware that the community is highly popular, which can occasionally lead to communication delays regarding waitlists.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • High-quality, gourmet-style dining
  • Well-maintained, modern facilities
  • Professional and attentive staff
  • Comprehensive continuum of care

Concerns

  • Slow response times regarding inquiries and waitlists (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(8)'20(3)'22(15)'24(4)

Distribution · 54 analyzed

5
46
4
5
3
3
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the high praise for your gourmet-style dining, could you walk us through how you accommodate specific dietary preferences or nutritional needs for residents?
  • 2With 8 state violations recorded over the past year, what specific steps has the facility taken to address those findings and improve the inspection outcomes?
  • 3We understand that waitlists can be complex; what is the best way for us to stay informed and maintain clear communication regarding availability?
  • 4Since your staffing rating is excellent, how do you ensure that level of attention and care remains consistent during weekends and overnight shifts?
  • 5What does a typical daily schedule look like for a resident here, and how do you encourage participation in the social activities offered?
  • 6In the event of a sudden medical change, what is your protocol for coordinating with our family and the resident’s primary care physicians?

Personalized based on this facility's data


Key Review Excerpts

Green Hills has the BEST food in town. The Chef Team is excellent and service staff is great! 5-stars is an understatement!

Community member · 2023★★★★★

Green Hills has been a perfect place for my mom. When she moved to Green Hills she moved into an independent living apartment. She immediately felt safe and secure, enjoyed exercise classes, and several other social activities! As time went by, she needed more and more help, and the Green Hills staff provided much-needed guidance on when and how to move Mom to the Lindens (assisted-living).

Long-term resident's family · 2022★★★★★

My wife, Nancy, and I are very thankful that we moved into Green Hills about 5.5 years ago. We have the piece of mind to know that we will have competent health care at Green Hills into our waning years.

Resident · 2018★★★★★
Source: 52 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.28hrs
OK
Registered nurses for medical care
Total Nursing
4.75hrs
OK
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility34.7%
Worse than Avg
Here
34.7%
US
19.4%
IA
25.9%
Story
26.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.2%
Better than Avg
Here
4.2%
US
15.4%
IA
19.4%
Story
13.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
IA
4.1%
Story
0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
19.5%
IA
20.7%
Story
16.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.4%
Worse than Avg
Here
22.4%
US
14.4%
IA
17.6%
Story
18.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IA
95.2%
Story
93.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
79.7%
IA
73.3%
Story
77.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IA
84.0%
Story
93.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
IA
2.0%
Story
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (6.2)
1 complaint-triggered
Clean record — no deficiencies

Green Hills Health Care Center has a pattern of safety and care planning issues, with recurring problems in emergency power systems and multiple deficiencies in care planning and resident assessment. One family filed a complaint regarding treatment quality. All identified issues have correction dates from the provider, though emergency power problems persisted across surveys from 2024 to 2026, raising concerns about sustained compliance.

Jan 22, 2026Routine
1
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 21, 2024Routine
9
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 21, 2024Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
8deficiencies
Apr 1, 2026Other
Clean

Fed violations: 0, State violations: 0

Jan 22, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Nov 19, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Dec 5, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Nov 21, 2024Inspection
Clean

Fed violations: 7, State violations: 0

Nov 9, 2023Inspection
Clean

Fed violations: 0, State violations: 0

Dec 19, 2022Inspection
Clean

Fed violations: 0, State violations: 0

Nov 22, 2022Inspection
Clean

Fed violations: 1, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Green Hills Health Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Services

Chain Size

45 facilities nationwide

Ownership & Management

Owners

Green Hills Residents' Association

Owner · Organization

100%

Key personnel

Bankers Trust Company5% or Greater Mortgage InterestCory, ClarenceOfficer / DirectorFleming, JonOfficer / DirectorGregoire, MaryOfficer / DirectorLudley, ShalaOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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