Nursing HomeMedicaid Top Rated

Rockville Skilled Nursing & Rehab Center, L L C

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

50 Maine Avenue, Rockville Centre, NY 11570|66 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 136 Google reviews

(516) 536-8000 Directions Website

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What this means for your family

This facility is highly regarded for its physical therapy and recreation programs, which have helped many patients regain independence. However, given the serious reports of neglect and communication failures, families should conduct frequent, unannounced visits and ensure they have a direct line of communication with a specific staff member to monitor their loved one's care.

Google Reviews

136 reviews on Google

“Rockville Skilled Nursing & Rehab Center receives polarized feedback, with many families praising the dedicated physical therapy team and compassionate nursing staff for successful recovery outcomes. However, a significant number of reviewers report serious concerns regarding neglect, poor hygiene, and communication issues, particularly during off-hours or weekends. While many find the facility clean and well-managed, others describe a distressing environment where patient needs are ignored.”

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy
Compassionate and attentive nursing staff
Clean, well-maintained facility
Engaging recreation and activities program

Concerns

Neglect and poor hygiene (e.g., patients left in soiled conditions) (mentioned by 5 reviewers)
Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
Inadequate staffing levels, especially on nights and weekends (mentioned by 3 reviewers)
Inappropriate rooming of rehab patients with dementia residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 138 analyzed

104

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1Given that staffing levels are a priority for you, how do you ensure consistent care and responsiveness for residents during the night and weekend shifts?
2I noticed your team is very active in responding to online feedback; what is the best way for families to communicate with staff to ensure we stay updated on our loved one's daily needs?
3Since the facility houses both rehab and long-term care residents, how do you determine room assignments to ensure that residents with different care needs are placed in the most appropriate environment?
4With the therapy program being a standout feature here, how do you integrate those rehabilitation goals into the resident's daily routine and mealtime schedule?
5Can you walk me through your protocol for hygiene checks and assistance, and how you ensure that residents receive timely support throughout the day?
6What specific steps are taken to improve the dining experience and ensure that residents are satisfied with their daily nutritional care?

Personalized based on this facility's data

Key Review Excerpts

“My grandmother was a patient here and was administered with milk of magnesia and then left to marinate in her own feces for hours multiple times. She ended up with an infection and moved to the hospital.”

Long-term resident's family · 2024★☆☆☆☆

“The therapy department therapists are the best in the world!!! Obie, Gaspar, Serena, Christina, Christine, Pia and Enrico are beyond platinum as therapists as they treat me incredibly well, LIKE FAMILY!!!!!”

Resident · 2024★★★★★

“My mother is currently in rehab after surgery for a broken leg. In two weeks she has had her room changed 4 times. Twice she was put in shared rooms with patients that are probably suffering with dementia and scream all night.”

Rehab patient's family · 2024★★☆☆☆

Source: 136 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.59hrs

79%

Registered nurses for medical care

Total Nursing

3.64hrs

89%

All nurses + aides combined

Staff Turnover

37%

Lower is better (< 30% = good)

RN Turnover

63%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility14.0%

Mixed vs Avgs

Here

14.0%

12.1%

18.9%

Nassau

31.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

15.5%

13.8%

Nassau

13.8%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility29.0%

Worse than Avg

Here

29.0%

19.4%

20.2%

Nassau

15.3%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility11.6%

Better than Avg

Here

11.6%

19.5%

13.3%

Nassau

14.5%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility11.1%

Worse than Avg

Here

11.1%

5.3%

5.9%

Nassau

6.0%

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility10.0%

Worse than Avg

Here

10.0%

4.9%

6.8%

Nassau

7.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.8%

Better than Avg

Here

93.8%

81.8%

77.0%

Nassau

80.8%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility92.6%

Better than Avg

Here

92.6%

79.8%

78.8%

Nassau

82.6%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.2%

Nassau

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (7.6)

1 complaint-triggered

This facility shows recurring problems across three surveys, with repeated deficiencies in pressure ulcer care and physician oversight appearing in both 2021 and 2023 inspections. One family filed a complaint regarding pressure ulcer care in 2023. The most recent 2025 survey found issues with care quality standards, medication services, and equipment safety. While all deficiencies have correction dates, the pattern of recurring problems in wound care and medical supervision suggests ongoing challenges with care consistency.

Jun 27, 2025Routine3 findings

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

Dec 22, 2023Routine2 findings

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Dec 22, 2023Complaint1 finding

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Dec 9, 2021Routine4 findings

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rockville Skilled Nursing & Rehab Center, L L C

Organization Type

for profit

Chain Affiliation

Chain Name

Benjamin Landa

Chain Size

49 facilities nationwide

Chain avg rating: 3.2/5 · Rank 24 of 54

Ownership & Management

Owners

Lichtschein, Teddy

Owner

50%

Teller, Mitchell

Owner

Key personnel

Welge, SusanW-2 Managing Employee

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(516) 536-8000

rockvillerehab.com

50 Maine Avenue

Rockville Centre, NY 11570

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

136 reviews from families & visitors

Official Website

Visit rockvillerehab.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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