Nursing HomeMedicaid Top Rated

Lynbrook Restorative Therapy and Nursing

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.

243 Atlantic Avenue, Lynbrook, NY 11563|100 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 323 Google reviews

(516) 599-2744 Directions Website

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What this means for your family

This facility offers excellent rehabilitation therapy and a very welcoming environment for visitors. However, because multiple families have raised serious concerns regarding medical oversight and communication, you must be prepared to be a very active advocate for your loved one. Ask specifically about how they handle medical emergencies and ensure you have a direct line of communication with the clinical team, not just the concierge.

Google Reviews

323 reviews on Google

“Lynbrook Restorative Therapy and Nursing receives polarized feedback, with many families praising the facility's cleanliness, the friendly staff, and the unique on-site bakery. However, there are serious, recurring allegations of neglect, poor medical management, and communication failures that have led to tragic outcomes for some residents. Families considering this facility should weigh the high-quality rehabilitation services against significant concerns regarding consistent nursing oversight and responsiveness.”

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy teams
Clean, well-maintained facility environment
Welcoming and attentive front-desk and concierge staff
Unique, popular on-site bakery and cafe for visitors

Concerns

Neglect and poor hygiene (e.g., soiled linens, bed sores) (mentioned by 4 reviewers)
Inconsistent communication with family members regarding medical progress (mentioned by 3 reviewers)
Understaffing, particularly during overnight shifts (mentioned by 3 reviewers)
Reactive rather than proactive medical management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 209 analyzed

170

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the facility's strong reputation for physical and occupational therapy, how do you integrate these restorative sessions into a resident's daily schedule?
2I noticed the facility has a wonderful on-site bakery and cafe; are there specific times or programs where residents and families can enjoy these spaces together?
3To ensure my loved one stays comfortable, could you walk me through your current protocols for monitoring hygiene and skin integrity, especially during the overnight hours?
4What is your standard process for updating families on medical progress, and who is the primary point of contact if we have questions about changes in care?
5With a 3-star staffing rating, how do you ensure that residents receive consistent attention and timely assistance during the night shift?
6How does your clinical team transition from a reactive approach to a more proactive one when managing chronic health conditions or potential medical concerns?

Personalized based on this facility's data

Key Review Excerpts

“My dad has been there for over a month and the staff has been wonderful. Dr. Johnson. Is a warm and caring guy who is also very experiened and intelligent. He listens and helps in any way he can.”

Long-term resident's family · 2026★★★★★

“The only complaint I have relates to communication with families. I was never able to reach a nurse on his floor to find out how he was doing. Messages left with PT were never answered and social work staff though responsive never really seemed to know what was going with him as I would get conflicting information.”

Rehab patient's family · 2025★★★★☆

“Great PT/OT, caring staff. Good nursing staff. Be aware that if you have medical issues, the doctors are reactive not proactive. You kind of have to be your own doctor in managing your medical issues.”

Rehab patient · 2025★★★★☆

Source: 323 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.91hrs

Registered nurses for medical care

Total Nursing

3.94hrs

96%

All nurses + aides combined

Staff Turnover

32%

Lower is better (< 30% = good)

RN Turnover

27%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility11.6%

Better than Avg

Here

11.6%

12.1%

18.9%

Nassau

31.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility2.4%

Better than Avg

Here

2.4%

19.4%

20.2%

Nassau

16.0%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility4.3%

Better than Avg

Here

4.3%

15.3%

13.8%

Nassau

11.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

91.3%

Nassau

93.5%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility10.9%

Better than Avg

Here

10.9%

19.5%

13.3%

Nassau

14.6%

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility12.0%

Worse than Avg

Here

12.0%

4.9%

6.8%

Nassau

7.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.6%

Better than Avg

Here

99.6%

81.8%

77.0%

Nassau

80.7%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.7%

Better than Avg

Here

96.7%

79.7%

78.8%

Nassau

82.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.8%

Worse than Avg

Here

1.8%

1.6%

1.2%

Nassau

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

Near state avg (7.6)

This facility shows a concerning pattern of recurring fire safety violations across all three surveys, with sprinkler system deficiencies appearing twice and various smoke/fire protection issues persisting over time. Additional problems have included infection control (cited twice), medication management, and wound care issues. While all deficiencies show correction dates, the repeated fire safety violations suggest ongoing maintenance and compliance challenges that families should discuss during visits.

Feb 6, 2026Routine5 findings

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Oct 11, 2024Routine5 findings

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

May 17, 2023Routine1 finding

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lynbrook Restorative Therapy and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Paragon Healthnet

Chain Size

11 facilities nationwide

Chain avg rating: 4.6/5 · Rank 4 of 11 (Best)

Ownership & Management

Owners

Laufer, Issac

Owner

50%

Lebowitz, Chaim

Owner

25%

Lebowitz, Max

Owner

25%

Key personnel

Appiarius, EmilyManagerKhan, AijazManagerPolimeni, LisaManager243 Atlantic Avenue Realty LLCAdp of the SnfAppiarius, EmilyAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(516) 599-2744

lynbrookrehab.com

243 Atlantic Avenue

Lynbrook, NY 11563

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

323 reviews from families & visitors

Official Website

Visit lynbrookrehab.com

Medicare data downloads

Original nursing home datasets

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