Robert a Barnes Center
Strong Medicare quality ratings; families often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 60 Google reviews

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What this means for your family
The facility is highly regarded for its physical therapy and nursing care, making it a strong candidate for rehabilitation. However, families should be aware of potential communication hurdles at the front desk and should specifically inquire about the continuity of care and staffing ratios during weekend shifts.
Google Reviews
Google Reviews
60 reviews on Google“The Robert A. Barnes Center at Wesley Ridge generally receives high praise for its attentive nursing staff, clean environment, and effective rehabilitation services. However, some families have reported concerns regarding inconsistent communication, occasional rudeness from front-desk staff, and staffing challenges during weekends.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained facilities
- Effective physical therapy and rehab services
- Engaging activities and fitness programs
Concerns
- Rudeness or unhelpfulness from front desk staff (mentioned by 3 reviewers)
- Inconsistent staffing and reduced care quality on weekends (mentioned by 2 reviewers)
- Medication management and delivery delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2Given that your physical therapy and fitness programs are so well-regarded, how do you tailor these activities to keep residents engaged throughout the week?
- 3Could you walk me through your current process for medication management to ensure that deliveries and administration remain consistent and timely?
- 4Since staffing can sometimes fluctuate, what steps do you take to maintain the same high level of attentive care during weekend shifts?
- 5I see you have a 5-star staffing rating; how do you ensure that the front desk team is prepared to support families with the same warmth and helpfulness as your nursing staff?
- 6With five recent state violations on record, could you share what specific changes or improvements the facility has implemented to address those concerns?
Personalized based on this facility's data
Key Review Excerpts
“My father was admitted to the Robert A. Barnes skilled nursing facility at Wesley Ridge after leaving the hospital. From there we moved him into the English Garden for Memory Care. I don’t think my words can adequately describe the level of care and expertise we experienced from the moment we arrived.”
“Our family would like to formally express our deepest gratitude to Life Enriching Communities at Wesley Ridge, especially the Nursing & Rehabilitation Center at The Robert A. Barnes Center and the Wesley Ridge Hospice team, for the exceptional care provided to our father over the past two and a half years.”
“Nurses OK, some difficult to understand due to heavy foreign accent. They tried to be helpful but just couldn't understand a couple of them. Had some issues about my Mom's meds/not getting them. Would not recommend going there on a Friday. Not much happens on the weekend & nurses are temps rather than regular staff then.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
11
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Robert A Barnes Center shows a pattern of fire safety and nutrition issues across multiple surveys, with one recent fire alarm deficiency remaining uncorrected as of June 2025. The facility has faced recurring problems with fire safety systems, nutrition and dietary services, and resident rights documentation. Most deficiencies have been corrected by the provider, but the persistence of fire safety violations across all three surveys and ongoing nutrition concerns warrant careful consideration during your visit.
Jun 18, 2025Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jun 1, 2023Routine9
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Jul 8, 2021Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Robert a Barnes Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit lec.org
Medicare data downloads
Original nursing home datasets
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