Violet Springs Health Campus
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 71 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 8.0)
Bottom 25% in OH · Meets national RN staffing standard · Above average staffing · Worst in TRILOGY HEALTH SERVICES chain · $16,801 in fines
What this means for your family
Violet Springs offers a beautiful environment and a strong therapy team, making it a viable option for short-term rehab. However, families should be aware of significant concerns regarding staffing levels and medication management; we strongly recommend conducting unannounced visits and closely monitoring your loved one's medication schedule.
Google Reviews
Google Reviews
71 reviews on Google“Violet Springs Health Campus is a visually appealing facility that receives high praise for its physical environment and certain dedicated staff members, particularly in the rehab and memory care units. However, multiple families have reported serious concerns regarding inconsistent nursing care, slow response times for call lights, and poor communication during medical transitions. While some residents thrive, others have experienced significant lapses in medication management and basic hygiene, suggesting that the quality of care may fluctuate depending on the specific shift or staff assignment.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and well-maintained facility
- Responsive and compassionate therapy teams
- Helpful and welcoming administrative staff
- Strong continuum of care from rehab to memory care
Concerns
- Slow response times for call lights and requests for assistance (mentioned by 4 reviewers)
- Inconsistent or negligent medication management (mentioned by 5 reviewers)
- Poor communication regarding medical status and discharge planning (mentioned by 4 reviewers)
- Understaffing leading to hygiene issues and missed care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how beautiful and well-maintained the campus is; what kind of daily social activities or outings do you organize to keep residents engaged?
- 2We noticed the administrative team is very welcoming; how do you ensure that families are kept updated on medical status changes or updates to discharge planning?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 4How do you manage call light response times to ensure that residents receive assistance quickly when they need help with hygiene or personal care?
- 5Could you tell us more about how the nursing staff handles medical emergencies or sudden changes in health during the overnight hours?
- 6Since the facility offers a strong continuum of care, how does the transition process look for someone moving from rehab into long-term care?
Personalized based on this facility's data
Key Review Excerpts
“The care our Dad received at Violet Springs in Assisted Living was wonderful. The Staff there truly loved him and cared for him. ALL the staff, ALL departments.”
“The Nurses and aides took such wonderful care of me, monitoring my medications and daily routine. They were all caring and kind (especially Rachel).”
“My dad would lay there all day and just vomit. When they would give him his meds he would immediately vomit them up and the staff would just walk away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, with recent issues including inadequate food/fluids, safety hazards, and problems handling grievances. The facility has recurring problems with accident prevention, medication management, and treatment quality that persist across multiple surveys. While the facility has corrected most deficiencies, the ongoing pattern of safety and care issues, including recent complaints, suggests families should carefully evaluate this facility.
Jan 20, 2026Routine17
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 20, 2026Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Oct 14, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jun 12, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 17, 2024Routine10
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Mar 12, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Mar 12, 2024
$16,801
Ownership & Operations
Who Operates This Facility
Violet Springs Health Campus
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 115 of 120 (Worst)
Ownership & Management
Owners
Continental Merger Sub LLC
Owner (parent company) · Organization
Griffin-American Healthcare Reit III, INC.
Owner (parent company) · Organization
Northstar Healthcare Income INC
Owner (parent company) · Organization
Northstar Healthcare Income Operating Partnership Lp
Owner (parent company) · Organization
Trilogy Holdings Nt-Hci, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
71 reviews from families & visitors
Official Website
Visit violetspringshc.com
Medicare data downloads
Original nursing home datasets
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