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Public Google reviewers rate this highly and often mention compassionate and professional administrative staff. Schedule a visit to confirm the fit.
based on 68 Google reviews
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Public Google reviewers rate River Oaks Assisted Living and Memory Care highly. Reviewers highlight: compassionate and professional administrative staff, clean, well-maintained, and beautiful facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
River Oaks is widely praised for its warm, family-like atmosphere and a highly professional sales and administrative team that excels at guiding families through transitions. While many reviewers highlight the beautiful, clean facility and engaging activities, some families have reported serious concerns regarding communication during emergencies and occasional issues with staffing levels.
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Distribution · 70 analyzed
The owner provides highly personalized responses that frequently mention specific staff members and event details mentioned in the reviews. They use a warm, professional tone and actively attempt to engage with dissatisfied customers by offering direct contact methods.
Personalized based on this facility's data
Key Review Excerpts
“The staff at River Oaks is so loving and caring of the residents and shows them such dignity. The residents and the family members who visit them become like an extended family looking out and caring for each other.”
“I was told that my sister instructed them not to allow me to see him. I asked if they had an order of protection or anything legal requiring them to deny me access and they said no, but that was their instructions and that I could not see him.”
“The dining room looked like a fine dining restaurant, and t activity rooms were furnished appropriately. I have decided on a place that is closer to my sister's home.”
Source: Texas Health & Human Services Commission
Key Findings
River Oaks Assisted Living and Memory Care has no active enforcement actions on record. Past inspections identified some issues regarding fire safety equipment and COVID-19 masking protocols, all of which were documented as corrected by the facility.
Health Code (1 violations)
The facility failed to ensure that all facility staff must wear a facemask while in the facility; staff who are caring for COVID_19 positive unknown status residents wear an N95 mask, gown, gloves, and goggles or a face shield; and all facemasks and N95 masks are in good functional condition.
Life Safety Code (5 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
Coppell Alf, LLC
for profit
LEGEND SENIOR LIVING, LLC
LINDA PRICE-CARR
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Google Maps
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Google Reviews
68 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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