Nana's Place
Families consistently rate this highly — reviewers highlight exemplary and friendly staff. Schedule a visit to confirm the fit.
based on 18 Google reviews
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What this means for your family
This facility offers excellent long-term care and a secure environment with 24-hour monitoring. However, you should investigate the recent management change to Forefront and ask about current staff consistency, as some recent and historical reviews suggest potential shifts in service quality.
Google Reviews
Google Reviews
18 reviews on GoogleFamilies can expect high-quality care and a friendly environment, with several reviewers praising the staff's excellence and the facility's safety features like 24-hour security. However, there is a recent concern regarding a change in management (Forefront) and some historical criticism regarding the attitude of early morning nursing staff.
Quality Themes
Tap a score for detailsStrengths
- Exemplary and friendly staff
- Safe environment with 24-hour security
- Inviting and comfortable common areas
- Engaging activities and healthy food options
Concerns
- Negative impact from recent management takeover
- Unfriendly early morning nursing staff
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses for positive reviews, often inserting a standard mission statement about CHRISTUS Health. Only the first review and the single negative review show any attempt at personalization or direct engagement.
Questions for Your Tour
- 1The common areas look so inviting; how do residents typically spend their afternoons together in those spaces?
- 2We've heard great things about the food here; could you tell us more about how the daily menus are planned?
- 3Since you have 24-hour security, what is the protocol for handling medical emergencies or sudden changes in health during the night?
- 4We noticed you are very active in responding to feedback; how does the current management team use resident and family input to improve the home?
- 5What kind of engaging activities or social outings do you have planned for the residents this month?
- 6We want to ensure a smooth transition; how does the nursing team approach care during the early morning hours?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been at Christus St Joseph Village for about six years and they do an excellent job of taking care of their residence. The common area, especially the living room is very inviting and comfortable. They have 24 hour security, which is really nice so you can always get a hold of someone 24 hours around the clock and they can always check on your loved one.”
“Great place for senior independent and assisted living. My great grandmother stayed here before she passed away. They took excellent care of her. 10/10.”
“My mother has been there for 2 years and staff are exemplary and her life now is safe and comfortable and with healthy foods and many activities that she so enjoys.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
During the February 2022 inspection, Nana's Place was cited with 20 violations, primarily related to Life Safety Code standards including fire safety plans, equipment maintenance, and emergency preparedness. Most of these issues were documented as corrected by April 2022. No formal enforcement actions were found on record.
Feb 28, 2022Routine19Report
Life Safety Code (17 violations)
The facility failed to ensure means of escape met the referenced codes and standards.
The facility failed to provide hot water with a temperature between 100 and 120 degrees F for lavatories and bathing units.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to provide residents and residents' legally authorized representative with a copy of the plan upon admission, on request, and when a significant change to the plan is made.
The facility failed to provide a telephone for use by residents and staff with emergency telephone numbers posted at or near the telephone.
The facility failed to have a program to inspect, test, and maintain the fire sprinkler system and keep records of inspection, testing, and maintenance of the fire sprinkler system.
The facility's plan failed to include a process that ensures communication with the EMC.
The facility failed to register with 2-1-1 Texas to assist the state in identifying persons who may need assistance in a disaster.
The facility failed to provide a manual fire alarm system that met the referenced codes and standards.
The facility failed to provide the minimum levels of illumination required in the facility.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to provide safe waste containers in kitchens and hazardous areas.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to obtain pressure tests of gas piping in the facility.
The facility failed to have a complete fire safety plan for the protection of everyone in the facility in the event of a fire.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
The facility failed to maintain electrical, heating, and cooling systems so they worked safely.
The facility failed to ensure the building structure was sheathed to provide a 20-minute fire resistance rating or was constructed to meet the construction requirements for a nursing home.
The facility failed to include a section addressing sheltering arrangements in the emergency preparedness and response plan.
Ownership & Operations
Who Operates This Facility
Taypark Investments LLC
for profit
JAN LEATHERS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit stjosephvillage.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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