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Nursing HomeMedicaid Top Rated

Richmond Post Acute Care

Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.

955 23rd Street, Belding Woods · Richmond, CA 9480435 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 66 Google reviews

5
4
3
2
1
Richmond Post Acute Care Nursing Home in Richmond, CA — Street View
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What this means for your family

This facility is an excellent choice for patients requiring intensive physical or occupational therapy and specialized wound care. However, families should closely monitor discharge planning and medication oversight, as some past experiences have highlighted risks regarding premature discharges and administrative decisions.

Google Reviews

Google Reviews

66 reviews on Google
Families considering Richmond Post Acute Care can expect highly praised rehabilitation services, with multiple reviewers highlighting exceptional progress in physical and occupational therapy. While the nursing and therapy staff are frequently described as compassionate and attentive, there are serious allegations regarding unsafe discharge practices and concerns about care denial.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean9.0Activities8.0Meds9.0MemoryN/AComms8.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy
  • Compassionate and attentive nursing staff
  • Effective wound care management
  • Supportive and involved administration

Concerns

  • Unsafe discharge against medical advice
  • Allegations of discriminatory care denial

Rating Trends

Tap a year to see what changed

234'15(1)'20(3)'22(5)'24(5)'26(24)

Distribution · 67 analyzed

5
64
4
0
3
0
2
0
1
3
11 reviews posted between Nov 23, 2025Nov 27, 2025 · 11 were 5-star

How They Respond to Reviews

0%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details, such as patient recovery or creative collaborations. Most responses conclude with a consistent well-wish of 'Stay safe and healthy!'

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; how do you tailor those sessions to meet each resident's specific recovery goals?
  • 2The nursing staff seems to receive so much praise for being attentive; how do you ensure that level of compassionate care remains consistent across all shifts?
  • 3Since the administration is known for being very involved and supportive, how can we best communicate with the leadership team regarding our loved one's care plan?
  • 4With the focus on effective wound care mentioned by others, what specific protocols are in place to monitor and manage skin integrity for residents?
  • 5In the event of a medical emergency or a sudden change in health status after hours, what is the immediate process for notifying the family and coordinating care?
  • 6What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

I could not walk at all, when I was out of the Hospital. Ru'ell and his staff had me walking with a cane afterwards a long time.

Rehab patient · 2026★★★★★

The administrator even helped me get a haircut, which might sound small but made a huge difference. I honestly feel like a new man now and ready to get back out there.

Rehab patient · 2026★★★★★

The therapists here are wonderful, especially Amy, the head therapist. She’s such a sweetheart and knows how to motivate and work with you.

Rehab patient · 2025★★★★★
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.28hrs
OK
Registered nurses for medical care
Total Nursing
6.19hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.5%
CA
13.7%
Contra costa
9.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Contra costa
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
14.4%
CA
10.4%
Contra costa
7.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.1%
Better than Avg
Here
10.1%
US
19.4%
CA
10.7%
Contra costa
10.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Contra costa
99.7%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility10.0%
Worse than Avg
Here
10.0%
US
4.9%
CA
4.5%
Contra costa
3.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.9%
Mixed vs Avgs
Here
96.9%
US
79.7%
CA
93.2%
Contra costa
97.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Mixed vs Avgs
Here
97.5%
US
81.8%
CA
94.2%
Contra costa
98.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
CA
1.5%
Contra costa
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
9penalties
Well below state avg (15.4)
$36,343 in fines

Richmond Post Acute Care shows a pattern of recurring issues across three federal surveys, primarily in food safety and kitchen operations, medication management, and facility maintenance. The same deficiencies appear repeatedly—food handling violations occurred in all three surveys (2022, 2023, 2025), medication labeling problems persisted, and room size standards remain inadequate. While the facility corrects issues when cited, the recurring nature of these fundamental safety concerns, particularly around nutrition services and pharmacy operations, suggests ongoing systematic challenges that families should carefully consider.

Jan 16, 2025Routine
9
0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0912Potential for harm · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Nov 30, 2023Routine
9
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Jun 30, 2022Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0020Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0006Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Federal Penalties

Fine

Sep 11, 2023

$4,587

Fine

Sep 5, 2023

$4,587

Fine

Aug 28, 2023

$4,235

Fine

Aug 21, 2023

$3,882

Fine

Aug 14, 2023

$3,529

Fine

Aug 7, 2023

$3,176

Fine

Jul 17, 2023

$7,409

Fine

Jun 26, 2023

$1,764

Fine

Jun 5, 2023

$3,174

Ownership & Operations

Who Operates This Facility

Owner / Operator

Richmond Post Acute Care

Organization Type

for profit

Ownership & Management

Owners

Jordan, James

Owner (parent company)

51%

Price, Darrell

Owner (parent company)

49%

Key personnel

Jordan, JamesOfficer / DirectorPrice, DarrellOfficer / DirectorBasbas, EdgarManagerFernandez, RoelManagerGonzalez, SandraManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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