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Reserve at First Colony Senior Living

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.

13825 Lexington Blvd, Sugar Land, TX 7747893 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 61 Google reviews

5
4
3
2
1
Reserve at First Colony Senior Living Assisted Living in Sugar Land, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize a warm, staff-driven environment where caregivers are highly recognized by name. While recent years show a strong upward trend in quality, you should verify current staffing levels during evening and weekend shifts to ensure your loved one receives timely assistance.

Google Reviews

Google Reviews

61 reviews on Google

Families considering Reserve at First Colony can expect a highly praised staff, with many reviewers specifically naming leaders like Reema for their compassionate and professional care. While the facility is frequently described as beautiful, clean, and well-maintained, some past concerns regarding staffing levels and medication management discrepancies have been raised by a minority of reviewers.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities8.0Meds2.0Memory9.0Comms8.0Value7.0

Strengths

  • Compassionate and attentive nursing and care staff
  • Beautiful, clean, and well-maintained facility
  • Strong and professional leadership/management
  • Engaging daily activities and programs

Concerns

  • Staffing shortages leading to long wait times for assistance (mentioned by 2 reviewers)
  • Medication administration discrepancies

Rating Trends

Tap a year to see what changed

2345.02019(4)5.02021(2)4.02022(10)4.82023(20)5.02024(1)4.82025(24)3.72026(3)

Distribution · 64 analyzed

5
58
4
0
3
1
2
0
1
5
16 reviews posted between Sep 24, 2025Sep 26, 2025 · 16 were 5-star

How They Respond to Reviews

100%response rate
Generic

The owner relies heavily on a set of repetitive templates for positive reviews, often using the same phrases like 'Your feedback is highly appreciated' or 'We are thrilled to learn that you had a positive experience.' While they attempt to personalize by including the reviewer's name, the core message remains largely unvarying.

Questions for Your Tour

  • 1It is wonderful to see how well-maintained and beautiful the facility is; what specific cleaning and maintenance schedules do you follow to keep it looking this nice?
  • 2We noticed how much management engages with the community through their responses; how would you describe the communication style between the leadership team and the families?
  • 3Could you walk us through your specific protocols for medication administration to ensure everything is tracked accurately and timely?
  • 4With the nursing staff being so highly regarded for their compassion, how do you ensure they have enough support to provide prompt assistance to residents during busier times of the day?
  • 5What are some of the favorite daily activities or social programs that the residents currently enjoy here?
  • 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and providing care?

Personalized based on this facility's data


Key Review Excerpts

The staff are caring, attentive and competent. The bond between the staff and my mom is heartwarming.

Long-term resident's family · 2025★★★★★

The staff really does care about the residents. The Executive Director, Reema is very caring and does all she can to make the residents happy and feel cared for!

Prospective resident's family · 2025★★★★★

I have had the pleasure of working with Reema, the Executive Director in the past, and I continue to be impressed with her leadership, compassion, and dedication to her residents.

Professional acquaintance · 2025★★★★★
Source: 61 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
5deficiencies

Key Findings

The most recent inspection in January 2024 identified issues regarding kitchen sanitation standards and manager training requirements, all of which were corrected by March 2024. Older inspections from 2019 noted deficiencies in fire safety equipment maintenance, which have also been addressed.

Jan 19, 2024Routine

Health Code (3 violations)

Health CodeCorrected Mar 1, 2024

The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.

Health CodeCorrected Mar 1, 2024

The facility failed to ensure that its manager met qualifications and training requirements for a certified Alzheimer facility.

Health CodeCorrected Mar 1, 2024

The facility failed to ensure an auxiliary serving kitchen was equipped to maintain food temperatures, provided a handwashing lavatory, and that floors, walls, ceilings, counters and cabinets had non-absorbent smooth surfaces that could be routinely cleaned and sanitized

Jun 27, 2019Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Aug 1, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Jul 8, 2019

The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cima Houston First Colony Opco, LLC

Organization Type

for profit

Management Company

CIMA SENIOR LIVING, LLC

Administrator

REEMA RAHIM BHAMANI

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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