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Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 68 Google reviews
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Public Google reviewers rate Reserve at First Colony Senior Living highly. Reviewers highlight: compassionate and attentive nursing and care staff, beautiful, clean, and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Reserve at First Colony can expect a highly praised staff, with many reviewers specifically naming leaders like Reema for their compassionate and professional care. While the facility is frequently described as beautiful, clean, and well-maintained, some past concerns regarding staffing levels and medication management discrepancies have been raised by a minority of reviewers.
Quality Themes
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Concerns
Rating Trends
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Distribution · 71 analyzed
The owner relies heavily on a set of repetitive templates for positive reviews, often using the same phrases like 'Your feedback is highly appreciated' or 'We are thrilled to learn that you had a positive experience.' While they attempt to personalize by including the reviewer's name, the core message remains largely unvarying.
Personalized based on this facility's data
Key Review Excerpts
“The staff are caring, attentive and competent. The bond between the staff and my mom is heartwarming.”
“The staff really does care about the residents. The Executive Director, Reema is very caring and does all she can to make the residents happy and feel cared for!”
“I have had the pleasure of working with Reema, the Executive Director in the past, and I continue to be impressed with her leadership, compassion, and dedication to her residents.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in January 2024 identified issues regarding kitchen sanitation standards and manager training requirements, all of which were corrected by March 2024. Older inspections from 2019 noted deficiencies in fire safety equipment maintenance, which have also been addressed.
Health Code (3 violations)
The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
The facility failed to ensure that its manager met qualifications and training requirements for a certified Alzheimer facility.
The facility failed to ensure an auxiliary serving kitchen was equipped to maintain food temperatures, provided a handwashing lavatory, and that floors, walls, ceilings, counters and cabinets had non-absorbent smooth surfaces that could be routinely cleaned and sanitized
Life Safety Code (2 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
Cima Houston First Colony Opco, LLC
for profit
CIMA SENIOR LIVING, LLC
REEMA RAHIM BHAMANI
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Google Reviews
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Official Website
Visit thereserveatfirstcolony.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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