Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 10 Google reviews

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Public Google reviewers rate Optimum Personal Care INC highly. Reviewers highlight: compassionate and attentive nursing staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families may find comfort in the compassionate, person-centered care provided by the nursing staff, with some long-term residents receiving high levels of emotional support. However, there are significant concerns regarding billing practices during hospitalizations and the facility's ability to manage complex medical needs without frequent transfers to hospitals.
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Key Review Excerpts
“The nurses and staff cared for her as if she was their own grandmother. The nurses sat and talked with her and fixed her hair and nails and just lavished continual love and compassion on her.”
“She was miserable the entire time and spent more time at various hospitals than this location. They rarely would do anything for her and when they finally did all they would do is call the hospital, and then she would go to a rehab facility and then back to this location and spent maybe 6 or 7 days there for an entire month but then they would charge the full price for a room.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspections for Optimum Personal Care Inc. identified several violations related to staff training documentation, food handling, and building safety standards such as fire drills and equipment maintenance. While various deficiencies were noted in 2019 and 2020, the report indicates that the facility has since corrected these issues. No formal enforcement actions are currently listed against the provider.
Health Code (5 violations)
The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
The facility failed to ensure that emergency restraint and seclusion were not used to manage behaviors or as punishment or for staff convenience.
The facility failed to keep personnel records on all staff.
The facility failed to have documented evidence that direct care staff had completed all required continuing education.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Life Safety Code (6 violations)
The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the building was kept in good repair.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
Optimum Personal Care, INC
for profit
BOBBY G ENGLISH, JR
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TX HHSC — View Official Record
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