Optimum Personal Care, INC
Families consistently rate this highly — reviewers highlight compassionate and loving nursing staff. Schedule a visit to confirm the fit.
based on 10 Google reviews

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What this means for your family
While historical reviews suggest a very loving and clean environment, the most recent feedback indicates significant issues with care continuity and billing during hospitalizations. If you choose this facility, closely monitor how they manage medical transitions and clarify their billing policy for periods when a resident is temporarily in a hospital or rehab.
Google Reviews
Google Reviews
10 reviews on Google“Families should approach this facility with caution due to recent reports of inadequate care and high costs during hospitalizations. While older reviews highly praise the compassionate nursing staff and cleanliness, a recent 2026 review describes a distressing experience where the resident was frequently transferred to hospitals without receiving adequate on-site care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving nursing staff
- Clean and well-maintained environment
- High-quality food preparation
- Engaged activity programs
Concerns
- Inadequate on-site care leading to frequent hospitalizations
- Charging full room rates even when residents are hospitalized
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how much the nursing staff loves the residents here; how would you describe the bond between the caregivers and the residents?
- 2The food preparation here seems to be a real highlight for families—could you tell us more about the daily meal menus and how much input residents have in them?
- 3Since this is a cozy, intimate setting with 10 residents, what kind of personalized activity programs do you have planned to keep everyone engaged?
- 4In the event that a resident needs to be taken to the hospital for medical care, how do you manage their care and communication with the family during that time?
- 5How do you handle billing and room rates if a resident is temporarily away from the facility for medical reasons?
- 6We are looking for a very clean and well-maintained environment for our loved one; what is your daily routine for facility upkeep and cleanliness?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and staff cared for her as if she was their own grandmother. The nurses sat and talked with her and fixed her hair and nails and just lavished continual love and compassion on her.”
“My Dad has been living at Quality Living for the past 5 years. He is always treated with love and compassion from staff members even when he gets verbally abusive.”
“Horrible experience for my mother-in-law. She was miserable the entire time and spent more time at various hospitals than this location.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Optimum Personal Care Inc has had two recorded inspection events, with the most recent in October 2020 involving administrative and record-keeping issues. A previous inspection in May 2019 identified several safety concerns related to fire prevention, gas maintenance, and water temperature. No formal enforcement actions were found in the provided report.
Oct 9, 2020Routine
Health Code (3 violations)
The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
The facility failed to ensure that the service plan was approved and signed by the resident or a person responsible for the resident's health care decisions, or that it was updated annually and upon a significant change in condition, based upon an assessment of the resident, or that care was provided to the resident based upon that assessment.
The facility failed to keep personnel records on all staff.
May 10, 2019Routine
Life Safety Code (7 violations)
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure hot water for resident use was maintained between 100 degrees Fahrenheit and 120 degrees Fahrenheit.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
Ownership & Operations
Who Operates This Facility
Optimum Personal Care, INC
for profit
SHARON LAMBI
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit optimumassistedlivingtx.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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