Public Google reviewers rate this highly and often mention compassionate and loving nursing staff. Schedule a visit to confirm the fit.
based on 10 Google reviews

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Public Google reviewers rate Optimum Personal Care, INC highly. Reviewers highlight: compassionate and loving nursing staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families should approach this facility with caution due to recent reports of inadequate care and high costs during hospitalizations. While older reviews highly praise the compassionate nursing staff and cleanliness, a recent 2026 review describes a distressing experience where the resident was frequently transferred to hospitals without receiving adequate on-site care.
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Key Review Excerpts
“The nurses and staff cared for her as if she was their own grandmother. The nurses sat and talked with her and fixed her hair and nails and just lavished continual love and compassion on her.”
“My Dad has been living at Quality Living for the past 5 years. He is always treated with love and compassion from staff members even when he gets verbally abusive.”
“Horrible experience for my mother-in-law. She was miserable the entire time and spent more time at various hospitals than this location.”
Source: Texas Health & Human Services Commission
Key Findings
Optimum Personal Care Inc has had two recorded inspection events, with the most recent in October 2020 involving administrative and record-keeping issues. A previous inspection in May 2019 identified several safety concerns related to fire prevention, gas maintenance, and water temperature. No formal enforcement actions were found in the provided report.
Health Code (3 violations)
The facility failed to ensure that the service plan was approved and signed by the resident or a person responsible for the resident's health care decisions, or that it was updated annually and upon a significant change in condition, based upon an assessment of the resident, or that care was provided to the resident based upon that assessment.
The facility failed to keep personnel records on all staff.
The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
Life Safety Code (7 violations)
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure hot water for resident use was maintained between 100 degrees Fahrenheit and 120 degrees Fahrenheit.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
Optimum Personal Care, INC
for profit
SHARON LAMBI
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Official Website
Visit optimumassistedlivingtx.com
TX HHSC — View Official Record
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