Rehabilitation & Nursing Center at Everett (the)
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 106 Google reviews
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What this means for your family
This facility offers strong rehabilitative services that many patients find helpful for recovery. However, given the recurring, serious reports of unsanitary conditions and inconsistent staff attentiveness, we strongly recommend conducting an unannounced visit to the specific unit where your loved one would reside. Pay close attention to the cleanliness of the environment and the responsiveness of the nursing staff during your visit.
Google Reviews
Google Reviews
106 reviews on Google“The Rehabilitation & Nursing Center at Everett receives highly polarized feedback, with many families praising the dedicated rehab team and friendly staff, while others report severe concerns regarding hygiene and patient neglect. While some reviewers highlight excellent physical therapy and compassionate care, a significant number of negative reviews cite persistent odors, poor communication, and instances of mistreatment. Families should carefully weigh these conflicting experiences when considering this facility for a loved one.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and attentive nursing staff
- Helpful and responsive admissions team
- Well-managed facility for short-term recovery
Concerns
- Persistent odor of urine throughout the facility (mentioned by 5 reviewers)
- Neglectful or rough treatment of patients by staff (mentioned by 6 reviewers)
- Poor communication and lack of responsiveness from management (mentioned by 5 reviewers)
- Unsanitary conditions including pests and dirty rooms (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a large capacity of 183 residents; how do you ensure that each resident receives consistent, personalized attention throughout the day?
- 2Could you walk me through your current housekeeping protocols, specifically regarding how the facility maintains cleanliness and manages odors in common areas and patient rooms?
- 3Given that physical and occupational therapy are noted strengths here, how do you coordinate those sessions with daily nursing care to ensure a smooth recovery process?
- 4What is your standard process for communicating updates or concerns to family members, and who is the primary point of contact if we have questions about our loved one’s care?
- 5How does your team handle medication management and ensure that residents receive their treatments on time and without error?
- 6What steps are taken to ensure that all staff members provide gentle, compassionate, and respectful care during daily hygiene and mobility assistance?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are all terrific and go above and beyond. They care for their patients and make sure my mother has everything she needs.”
“The staff did not give my mother oxygen tubing long enough to reach the bathroom until I continued to call and ask if it had been done after she had been here 3 days. The communication between with staff was awful.”
“My mom saw an aide handle her roommate, who has dementia, very roughly. One scary moment was when my mom came back from therapy, and no one put her oxygen back on.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent challenges across multiple surveys, with 51 deficiencies spanning fire safety, care planning, and medication management. Recurring issues include problems with resident assessment and care planning, daily living assistance, and fire safety systems that have appeared in all three annual surveys. While the facility corrects deficiencies when cited, the pattern of repeated violations in core care areas suggests ongoing operational challenges that families should carefully consider.
Aug 7, 2025Routine18
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 28, 2024Routine19
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Aug 31, 2023Routine14
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Ownership & Operations
Who Operates This Facility
Rehabilitation & Nursing Center at Everett (the)
for profit
Chain Affiliation
Personal Healthcare Management
21 facilities nationwide
Chain avg rating: 3.0/5 · Rank 5 of 19
Ownership & Management
Owners
Arb II Holdings LLC
Owner · Organization
Ebz II Holdings LLC
Owner · Organization
Nedlaw II Holdings LLC
Owner · Organization
Ysz 1082 Holdings LLC
Owner · Organization
Zagelbaum, Ephraim
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
106 reviews from families & visitors
Official Website
Visit everettrnc.com
Medicare data downloads
Original nursing home datasets
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