Nursing HomeMedicaid Top Rated

Katzman Family Center for Living

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

17 Lafayette Avenue, Chelsea, MA 02150|123 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.6/5

based on 40 Google reviews

(617) 884-6766 Directions Website

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What this means for your family

This facility is highly regarded for its cleanliness, activities, and warm environment, making it a comfortable choice for long-term residents. However, families should be extremely vigilant regarding medication management and physical therapy progress; ensure you have a clear, proactive communication plan with the medical team to avoid the issues reported by other families.

Google Reviews

40 reviews on Google

“The Katzman Family Center for Living receives polarized feedback, with many families praising the clean, home-like environment and the warmth of the nursing staff. However, a significant number of reviewers report serious concerns regarding medication management, lack of communication, and inadequate physical therapy for rehab patients. Prospective families should weigh the facility's well-regarded physical amenities against these recurring reports of inconsistent clinical care.”

Quality Themes

Tap a score for details

Strengths

Clean and well-maintained facility
Warm and attentive nursing staff
Engaging activities and community events
Home-like, open-plan environment

Concerns

Over-medication or inappropriate medication management (mentioned by 3 reviewers)
Lack of communication and transparency with families (mentioned by 2 reviewers)
Neglect of physical therapy and patient mobility (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 42 analyzed

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed the facility has a very active social calendar; could you walk us through a typical day of activities and how you encourage residents to participate?
2We are interested in how you manage medication schedules; what is your process for reviewing prescriptions and ensuring families are kept in the loop regarding any changes?
3Since maintaining mobility is a priority for us, could you explain how your team coordinates physical therapy and daily movement for residents?
4How do you typically handle communication with family members when it comes to updates on a resident's daily health or care plan adjustments?
5I see you engage with feedback online; what is your preferred method for families to reach out if they have questions or concerns about their loved one's care?
6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly are family members notified?

Personalized based on this facility's data

Key Review Excerpts

“My family member has been at Katzman for about 10 years. I cannot say enough wonderful things about this facility. All staff is warm, loving and professional, and provide excellent care.”

Long-term resident's family · 2025★★★★★

“My husband, a prominent physician, read the chart and determined that she was receiving an unnecessary med that was adversely affecting her. With his urging they tapered the meds but they needed more time for the meds to wash out of her system.”

Rehab patient's family · 2019★☆☆☆☆

“The first thing you will notice is when you walk in there is no offensive smells. The staff is caring, attentive , pay attention . Physical therapists do an excellent job.”

Rehab patient's family · 2017★★★★★

Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.64hrs

86%

Registered nurses for medical care

Total Nursing

4.07hrs

99%

All nurses + aides combined

Staff Turnover

21%

Lower is better (< 30% = good)

RN Turnover

25%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

19.4%

21.4%

Suffolk

16.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility27.5%

Mixed vs Avgs

Here

27.5%

12.1%

13.7%

Suffolk

32.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility7.6%

Better than Avg

Here

7.6%

19.5%

19.4%

Suffolk

16.5%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility6.8%

Better than Avg

Here

6.8%

14.4%

16.9%

Suffolk

13.5%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

92.4%

Suffolk

92.5%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility21.1%

Mixed vs Avgs

Here

21.1%

15.5%

21.3%

Suffolk

13.7%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

77.7%

Suffolk

84.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.3%

Better than Avg

Here

99.3%

81.8%

77.6%

Suffolk

82.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.3%

Mixed vs Avgs

Here

1.3%

1.6%

1.3%

Suffolk

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (8.9)

Clean record — no deficiencies

This facility has recurring issues with fire safety systems and care planning that have persisted across multiple surveys from 2023 to 2025. The most recent inspection in April 2025 found significant fire safety deficiencies including problems with sprinkler systems, smoke barriers, fire alarms, and emergency equipment. Care planning and resident assessment issues also appear repeatedly across surveys, suggesting ongoing challenges in developing proper care plans and conducting accurate resident assessments. While all deficiencies show correction dates, the pattern of repeated fire safety violations is concerning for resident safety.

Mar 11, 2026Routine5 findings

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Apr 30, 2025Routine9 findings

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

May 9, 2024Routine3 findings

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Katzman Family Center for Living

Organization Type

nonprofit

Chain Affiliation

Chain Name

Chelsea Jewish Lifecare

Chain Size

5 facilities nationwide

Chain avg rating: 4.8/5 · Rank 3 of 5 (Best)

Ownership & Management

Owners

Chelsea Jewish Lifecare INC

Owner · Organization

100%

Legacy Lifecare INC

Owner (parent company) · Organization

100%

Key personnel

Anfang, StuartOfficer / DirectorBerman, AdamOfficer / DirectorBerman, BarryOfficer / DirectorBrudnick, JeffreyOfficer / DirectorFiebelkorn, DouglasOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(617) 884-6766

chelseajewish.org

17 Lafayette Avenue

Chelsea, MA 02150

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

40 reviews from families & visitors

Official Website

Visit chelseajewish.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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