Rego Park Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 140 Google reviews

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What this means for your family
Rego Park Nursing Home is highly regarded for its rehabilitation therapy and active recreational programs, making it a strong candidate for short-term recovery. However, families should be vigilant regarding communication and basic care standards; we recommend visiting frequently and specifically asking how the facility handles patient hygiene requests and emergency maintenance issues like heating.
Google Reviews
Google Reviews
140 reviews on Google“Rego Park Nursing Home receives a high volume of positive feedback regarding its rehabilitation services and the dedication of specific staff members on the second and third floors. However, families should be aware of recurring, serious complaints regarding neglect, poor communication, and facility maintenance issues like heating failures, which suggest inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Attentive and caring staff on specific floors
- Clean and well-maintained facility environment
- Engaging recreational activities and social events
Concerns
- Neglect and slow response times for basic patient needs (mentioned by 6 reviewers)
- Poor communication with family members regarding medical status (mentioned by 4 reviewers)
- Inadequate or unappetizing food quality (mentioned by 3 reviewers)
- Facility maintenance issues (e.g., lack of heat) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 142 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a very active rehabilitation team; could you explain how that department coordinates with the nursing staff to ensure consistent care throughout the day?
- 2Given that communication is so important for families, what is your standard process for updating us on any changes in a resident's medical status or health needs?
- 3I understand that response times can sometimes be a challenge in larger facilities; what systems do you have in place to ensure that residents receive timely assistance when they call for help?
- 4We saw that you actively engage with feedback online, which is great to see; how do you use that family input to improve the quality of the dining experience and food options?
- 5Could you walk us through the daily activity schedule and how you help residents who might need extra encouragement to participate in social events?
- 6To ensure our peace of mind, could you describe your protocol for handling urgent medical needs or facility-wide maintenance issues, such as temperature control, during off-hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff on that floor was Amazing especially Brenda. She took care of him & made sure his leg was recovering everyday despite being busy with everything else going on.”
“My father was legally blind, poor mobility and had dementia. They left him Alone without supervision and unsafe with the random person living there.”
“The 3rd floor took great care of my aunt after her hip fracture, the team was so caring. Rego Park is the best!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Rego Park Nursing Home has a concerning pattern of deficiencies across four surveys, including one complaint-triggered investigation where families reported suspected abuse or neglect issues. The facility shows recurring problems with care planning, building safety systems, and emergency preparedness procedures. While most violations have been corrected, the consistent appearance of deficiencies in these core areas suggests ongoing operational challenges families should investigate further.
Jan 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 16, 2024Routine7
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Construction Deficiencies
Use approved construction type or materials.
Apr 11, 2023Routine14
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Apr 8, 2021Routine8
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Ownership & Operations
Who Operates This Facility
Rego Park Nursing Home
for profit
Ownership & Management
Owners
Herbert Tuchman Estate
Owner · Organization
Adler, Ruth
Owner
Tuchman, Morris
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
140 reviews from families & visitors
Official Website
Visit regoparkhealthcare.com
Medicare data downloads
Original nursing home datasets
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