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Nursing HomeMedicaid

Rego Park Nursing Home

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

111 26 Corona Avenue, Flushing · Flushing, NY 11368200 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 140 Google reviews

5
4
3
2
1
Rego Park Nursing Home Nursing Home in Flushing, NY — Street View
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What this means for your family

Rego Park Nursing Home is highly regarded for its rehabilitation therapy and active recreational programs, making it a strong candidate for short-term recovery. However, families should be vigilant regarding communication and basic care standards; we recommend visiting frequently and specifically asking how the facility handles patient hygiene requests and emergency maintenance issues like heating.

Google Reviews

Google Reviews

140 reviews on Google
Rego Park Nursing Home receives a high volume of positive feedback regarding its rehabilitation services and the dedication of specific staff members on the second and third floors. However, families should be aware of recurring, serious complaints regarding neglect, poor communication, and facility maintenance issues like heating failures, which suggest inconsistent quality of care.

Quality Themes

Tap a score for details
Food4.0Staff7.0Clean8.0Activities9.0MedsN/AMemory5.0Comms4.0ValueN/A

Strengths

  • Highly effective rehabilitation therapy team
  • Attentive and caring staff on specific floors
  • Clean and well-maintained facility environment
  • Engaging recreational activities and social events

Concerns

  • Neglect and slow response times for basic patient needs (mentioned by 6 reviewers)
  • Poor communication with family members regarding medical status (mentioned by 4 reviewers)
  • Inadequate or unappetizing food quality (mentioned by 3 reviewers)
  • Facility maintenance issues (e.g., lack of heat) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(3)'16(5)'18(7)'20(2)'22(23)'24(20)'26(26)

Distribution · 142 analyzed

5
110
4
7
3
4
2
4
1
17

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a very active rehabilitation team; could you explain how that department coordinates with the nursing staff to ensure consistent care throughout the day?
  • 2Given that communication is so important for families, what is your standard process for updating us on any changes in a resident's medical status or health needs?
  • 3I understand that response times can sometimes be a challenge in larger facilities; what systems do you have in place to ensure that residents receive timely assistance when they call for help?
  • 4We saw that you actively engage with feedback online, which is great to see; how do you use that family input to improve the quality of the dining experience and food options?
  • 5Could you walk us through the daily activity schedule and how you help residents who might need extra encouragement to participate in social events?
  • 6To ensure our peace of mind, could you describe your protocol for handling urgent medical needs or facility-wide maintenance issues, such as temperature control, during off-hours?

Personalized based on this facility's data


Key Review Excerpts

The staff on that floor was Amazing especially Brenda. She took care of him & made sure his leg was recovering everyday despite being busy with everything else going on.

Long-term resident's family · 2024★★★★★

My father was legally blind, poor mobility and had dementia. They left him Alone without supervision and unsafe with the random person living there.

Memory care family member · 2025☆☆☆☆

The 3rd floor took great care of my aunt after her hip fracture, the team was so caring. Rego Park is the best!

Family member · 2026★★★★★
Source: 140 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.02hrs
OK
Registered nurses for medical care
Total Nursing
3.41hrs
83%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility75.7%
Worse than Avg
Here
75.7%
US
12.1%
NY
18.9%
Queens
27.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
19.4%
NY
20.2%
Queens
14.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
NY
91.3%
Queens
92.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.7%
Better than Avg
Here
8.7%
US
15.5%
NY
13.8%
Queens
10.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.4%
Worse than Avg
Here
17.4%
US
14.4%
NY
14.8%
Queens
12.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility16.3%
Worse than Avg
Here
16.3%
US
15.3%
NY
13.8%
Queens
11.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.3%
Better than Avg
Here
93.3%
US
81.8%
NY
77.0%
Queens
72.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.3%
Better than Avg
Here
90.3%
US
79.8%
NY
78.8%
Queens
79.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Worse than Avg
Here
1.7%
US
1.6%
NY
1.2%
Queens
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (7.6)
1 complaint-triggered

Rego Park Nursing Home has a concerning pattern of deficiencies across four surveys, including one complaint-triggered investigation where families reported suspected abuse or neglect issues. The facility shows recurring problems with care planning, building safety systems, and emergency preparedness procedures. While most violations have been corrected, the consistent appearance of deficiencies in these core areas suggests ongoing operational challenges families should investigate further.

Jan 16, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Oct 16, 2024Routine
7
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0161Minimal · Pattern

Construction Deficiencies

Use approved construction type or materials.

Apr 11, 2023Routine
14
0161Potential for harm · Widespread

Construction Deficiencies

Use approved construction type or materials.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0015Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0023Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0024Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0026Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0036Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish emergency prep training and testing.

0901Minimal · WidespreadCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

Apr 8, 2021Routine
8
0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0922Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rego Park Nursing Home

Organization Type

for profit

Ownership & Management

Owners

Herbert Tuchman Estate

Owner · Organization

91%

Adler, Ruth

Owner

Tuchman, Morris

Owner

Key personnel

Tuchman, NelsonOfficer / DirectorAlexander, SheelaManagerRefoua, DanielManagerTuchman, NelsonManagerAdler, RuthGeneral Partnership Interest
Source: Medicare provider data

Contact

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References & Resources

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