Redmond Heights Senior Living

An unannounced inspection was conducted following a complaint regarding gas powered space heaters. It was confirmed that gas powered portable heaters were being used in the dining room. The facility removed them and complied with the request.

At the time of inspection, it was observed that the facility has approved wall-mounted heaters and portable heaters throughout. Staff were educated on only using approved space heaters.

Facility failed to assess 2 of 7 sampled residents for their ability to safely use medical devices (transfer pole, CPAP, Roho cushion).

Facility failed to ensure 1 of 3 sampled medication carts (Cart 1) was locked when left unsupervised by staff.

Facility failed to ensure pets were up-to-date with immunizations, regular veterinarian exams, and certifications for being free of diseases transmittable to humans.

Facility failed to provide lockable storage in 40 of 101 sampled apartments.

Facility failed to complete a one-step TB test for Staff D upon hire.

Failed to ensure nurse delegation services (insulin) were followed for 6 of 6 sampled residents; documentation missing regarding required supervision and evaluation by the registered nurse.

Resident 7 was unable to access the temperature control knob for their heater because it was installed over six feet above the floor, and they use a wheelchair.

Previously cited deficiencies have been corrected.

Facility failed to ensure Staff D completed the DSHS approved specialty training for mental health within required timeframes.

Facility failed to ensure the commercial dishwasher operated at the required minimum temperature of 120 degrees F.

Facility failed to ensure 2 of 7 sampled residents received a signed copy of the facility's policy regarding Medicaid as a payment source.

Facility failed to provide lockable storage in 40 of 101 sampled apartments.

Facility failed to maintain Resident 4's adjustable electric hospital bed in good working order.

Failed to submit background checks within one business day after hire for 6 of 16 sampled staff members.

The facility failed to ensure the garbage refuse area was kept clean and well maintained. (Note: The facility cleaned the area during the inspection.)

Facility failed to update Negotiated Service Agreements (NSAs) for 7 of 9 sampled residents, resulting in unmet care needs, lack of guidance on blood-thinning medications/side effects, and missing documentation for medical equipment or behavioral interventions.

Facility failed to ensure 1 of 6 sampled staff (Staff D) received Specialty Training for Dementia within 120 days of hire.

Facility failed to complete a Washington State name and date of birth background inquiry every two years for 2 of 2 sampled staff.

Facility failed to post the most recent full inspection report in a visible location.

Facility failed to monitor residents' well-being and identify changes in condition, specifically regarding Resident 5 (unexplained wounds/bruises) and Resident 6 (failure to assist/monitor during power outage/oxygen equipment failure).

Facility failed to implement service plans for Residents 6, 8, and 12, including failure to provide required bathing assistance and daily weight checks for Resident 6.

Failed to ensure staff (Staff W) were qualified for their position; no documentation of required CNA/Home Care Aide certification.

Facility failed to ensure 5 of 8 sampled staff completed a national fingerprint background check within 120 days of hire, and failed to ensure 4 of those staff members did not have unsupervised access to residents.

Facility failed to provide emergency call devices in 9 of 9 common areas and failed to ensure the wireless pendant system remained functional during a power outage.

Facility failed to ensure 2 of 2 sampled staff completed the required 12 hours of annual continuing education.

Facility failed to ensure hot water in 3 of 7 sampled apartments stayed between 105 F and 120 F; temperatures measured up to 139 F.

Facility failed to report an injury of unknown origin for Resident 5 to the Department.

Failed to implement service plans for 3 of 3 sampled residents: Resident 6 (bathing/weight checks), Resident 8 (smoking policy/safety), and Resident 12 (emergency call device).

Failed to install heater temperature control dials between 18 and 48 inches above the floor in 40 remodeled apartments, limiting residents' ability to adjust temperature independently.

The facility failed to provide safe medication services for one resident. Three prescribed medications (Apixaban, Torsemide, and Levothyroxine) ordered on 03/07/2025 were not delivered and the resident went without them for two weeks. Staff were unaware the medications were not delivered and failed to follow up on the orders.

The licensee failed to ensure two staff completed the specialized training for mental health as required.

The licensee failed to ensure one staff received Specialty Training for Dementia within 120 days of hire.

The licensee failed to ensure two staff completed all trainings as required.

The facility failed to maintain the premises free of hazards.

The facility failed to notify the Department in writing of a change in administrator within 10 calendar days. The attestation was submitted 46 days late.

Missing documentation for twelve planned/unannounced fire drills in the previous 12 months; specific shifts missing for Q1, Q2, Q3, and Q4.

Hood cleaning past due; exhaust fan blade not accessible; heavy build-up in hood area and filters.

Missing annual forward flow test paperwork.

Missing heat test verification for fusible links (paperwork showed 3-450 degrees).

Laundry room fire extinguisher mounted above 5 feet.

Missing fuel test report; annual report shows battery degradation.