See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Peters Creek Retirement Community

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

14431 Redmond Way, Grass Lawn · Redmond, WA 9805270 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 21 Google reviews

5
4
3
2
1
Peters Creek Retirement Community Assisted Living in Redmond, WA — Street View
Street View

Watch Peters Creek Retirement Community

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Peters Creek is highly regarded for its engaging activity program and compassionate memory care staff, making it a strong candidate for those needing high levels of personal attention. While the current management receives excellent feedback, families should be aware of historical concerns regarding ownership transitions and feel empowered to ask direct questions about the facility's long-term stability during their tour.

Google Reviews

Google Reviews

21 reviews on Google
Peters Creek Retirement Community is frequently praised for its warm, compassionate staff and vibrant activity schedule that keeps residents engaged. Families consistently highlight the facility's ability to handle difficult transitions and provide personalized care, particularly within their memory care wing. While the vast majority of feedback is glowing, some families have raised concerns regarding historical ownership practices and occasional administrative disputes.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0MedsN/AMemory9.0Comms9.0Value8.0

Strengths

  • Warm, compassionate, and attentive staff
  • Engaging and frequent daily activities
  • Clean and well-maintained facility
  • Effective communication with families

Concerns

  • Historical concerns regarding previous ownership and business practices (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'14(1)3.05.0'20(4)3.05.0'23(1)4.65.0'25(1)5.0'26(2)

Distribution · 22 analyzed

5
19
4
0
3
0
2
0
1
3

How They Respond to Reviews

71%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the community has transitioned through different ownership; could you share how the current management team has shaped the culture and stability of Peters Creek since taking over?
  • 2With your strong reputation for engaging daily activities, could you walk us through what a typical Tuesday afternoon looks like for a resident here?
  • 3I see that the leadership team is active in responding to feedback online; how do you typically keep families involved and informed about their loved one's daily experience?
  • 4Given the facility's focus on a warm and attentive environment, what specific protocols do you have in place for handling medical emergencies or urgent health changes during the night shift?
  • 5What steps have you taken to ensure that the high standards of cleanliness and maintenance mentioned by residents are consistently upheld under your current operations?
  • 6How do you personalize care plans to ensure that the staff's compassionate approach truly meets the unique personality and needs of each of your 70 residents?

Personalized based on this facility's data


Key Review Excerpts

They are immensely patient, caring, and kind. Even when she is an angry Alzheimer’s person, they change the subject and distract her back to her happy place!

Memory care family member · 2021★★★★★

My mom has turned into a new person since moving into Peters Creek. There are so many activities and enrichment opportunities residents can choose from, she's busier than me!

Resident's daughter · 2024★★★★★

The staff and management are very communicative and quick to respond to my questions/concerns. She has had some challenges and needed different levels of care which have been provided quickly and professionally.

Resident's daughter · 2020★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

8total
74deficiencies
Sep 26, 2025Inspection

The Department completed a follow-up inspection on 09/26/2025 and found no deficiencies. Previous deficiencies were corrected.; Report also notes failures in staff training (orientation, CPR/First Aid, mental health specialty training) for Staff B, D, and F.; The document contains a cover letter dated 07/10/2025 and deficiency pages dated 07/09/2025.

Training and home care aide certification requirementsWAC 388-78A-2474-2-d
CPR and first-aid training requirementsWAC 388-112A-0720-2-a
Safe storage of supplies and equipmentWAC 388-78A-3100

Facility failed to secure housekeeping utility cart containing hazardous chemicals (disinfectant wipes, aerosol sprays) in the memory care unit.

Training and home care aide certification requirementsWAC 388-78A-2474-2-e
Tuberculosis One testWAC 388-78A-2483

Facility failed to ensure 2 of 4 newly hired staff completed TB one test requirements despite having completed blood tests.

Tuberculosis Two step skin testingWAC 388-78A-2484

Facility failed to ensure 5 of 15 sampled staff completed initial and/or second-step TB skin testing within required timeframes.

Continuing education training requirementsWAC 388-112A-0611-1-a-iii
PetsWAC 388-78A-2620

Facility failed to ensure 1 of 1 pet on-site received regular veterinary exams and certification of being free of diseases transmittable to humans.

Assisted Living Facility Requirements (Bed Rail/Enabler Safety)WAC 388-78A-XXXXCorrected Aug 12, 2025

Resident 8 used a bed enabler with a 12-inch by 12-inch gap that posed an entrapment risk; staff attempted to cover the gap with a pillowcase, which was deemed inappropriate by the Director of Nursing.

Continuing education training requirementsWAC 388-112A-0611-2
Safety of the built environmentWAC 388-78A-2703

Memory care courtyard was unsafe due to an uncovered garbage can containing used incontinence products and an unsecured, unlocked storage box large enough for a human.

Food and nutrition servicesWAC 388-78A-2300

Facility failed to post or make menus available in the memory care unit.

Aug 15, 2025Enforcement
$400.00Report

Letter serves as formal notice of a $400.00 civil fine for failure to ensure three staff completed required continuing education, impacting the safety of 46 residents.

Who in an assisted living facility is required to complete continuing education training each yearWAC 388-112A-0611 (1)(a)(ii)(2)

The licensee failed to ensure three staff completed required continuing education.

What are the CPR and first-aid training requirementsWAC 388-112A-0720 (2)(a)
Training and home care aide certification requirementsWAC 388-78A-2474 (2)(d)(e)

This is an uncorrected deficiency previously cited on July 9, 2025.

Jul 7, 2025Fire

Facility status is listed as Disapproved across multiple inspection dates. Inspection reports must be completely filled out by vendors and indicate no deficiencies.

Testing and Maintenance (Sprinkler Systems)IFC 903.5 2021

Missing annual forward flow test documentation; missing annual sprinkler system report; painted sprinkler heads in 1st floor dining room and kitchen.

Portable fire extinguishersIFC 906.9.1 2021

Two fire extinguishers in the kitchen were found to be out of compliance.

Owner's Responsibility (Fire-resistance-rated construction)IFC 701.6 2021

Facility failed to maintain detailed documentation and maps of fire-rated construction locations and maintenance records.

Hood CleaningIFC 606.3.3 2021

Missing documentation for two semi-annual hood cleanings; facility needs to increase cleaning frequency to every 3 months.

Extinguishing System ServiceIFC 904.13.5.2 2021

Missing semi-annual servicing reports for automatic fire-extinguishing systems.

Emergency Lighting Power TestIFC 1031.10.2 2021

Annual 90-minute power test for battery-powered emergency lighting had not been performed and documented.

Emergency Evacuation DrillsIFC 405.2 2021

Facility failed to provide documentation for 12 planned and unannounced fire drills across all shifts/quarters in the previous 12 months.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2021

Missing annual report for fire alarm and detection systems.

Fire Door Inspection and TestingNFPA 80

Specific doors (double doors #50, laundry breeze way, kitchen main door) failed to latch; kitchen janitor closet missing fire-rated door; fire tag painted over; lack of required documentation and maps for fire doors.

Carbon Monoxide DetectionIFC 0915.1 2021

Facility failed to provide documentation and maps of carbon monoxide detector locations and monthly inspection reports.

Jul 7, 2025Fire

Inspection status is Disapproved.

Owner's Responsibility (Fire-Rated Construction)IFC 701.6

Detailed documentation and maps of fire-rated construction locations and annual inspection reports were not provided.

Portable Fire ExtinguishersIFC 906.9.1

Two fire extinguishers in the kitchen are out of compliance.

Fire Door Inspection and TestingNFPA 80

Missing documentation/maps; Kitchen janitor closet missing fire-rated door; frame has a fire-rated tag painted over.

Fire DrillsIFC 405.2

Documentation for 12 planned and unannounced fire drills in the previous 12 months is missing across all shifts and quarters.

Door OperationIFC 705.2.4

3rd floor double doors #50, 2nd floor double doors by laundry, and kitchen main door failed to latch.

Fire Alarm/Detection MaintenanceIFC 907.8

Annual report for fire alarm and detection system maintenance was not provided.

Hood CleaningIFC 606.3.3

Documentation for first and second semi-annual hood cleaning missing; facility instructed to increase cleaning frequency to every 3 months.

Sprinkler SystemsIFC 903.5

Annual forward flow test documentation missing; painted sprinkler heads observed in 1st floor dining room and kitchen.

Carbon Monoxide DetectionIFC 0915.1

Documentation and maps of carbon monoxide detector locations and monthly inspection reports were not provided.

Hood InspectionIFC 606.3.3.1

Required inspection documentation not provided.

Extinguishing System ServiceIFC 904.13.5.2

First and second semi-annual servicing reports for automatic fire-extinguishing systems were not provided.

Emergency Lighting Power TestIFC 1031.10.2

Annual 90-minute power test had not been performed and documented.

Oct 1, 2024Fire

The inspection on 10/01/2024 states that all violations noted during previous related inspection(s) have been corrected.; Inspection status is Disapproved. Next inspection scheduled on or after 07/24/2024.

Hood and duct cleaningIFC 606.3.3 2021

Missing documentation for first and second semi-annual hood cleaning.

Automatic fire-extinguishing system serviceIFC 904.13.5.2 2021

Missing documentation for first and second semi-annual service.

Emergency lighting testingIFC 1032.10.1 2021

Missing documentation for 30-second monthly activation testing.

Combustible storage in equipment roomsIFC 315.2.3 2021

1st floor storage found in sprinkler riser room during 06/24/2024 inspection; noted as corrected in subsequent inspections.

Fire-resistance-rated construction inspectionIFC 701.6 2021

Facility did not have a schedule or records for annual inspection of fire-resistance-rated construction.

Fire extinguisher mountingIFC 906.7 2021

Fire extinguisher found on kitchen floor; inspection past due.

Emergency lighting power testIFC 1031.10.2 2021

Missing documentation for annual 90-minute power test.

Auxiliary hardware items that interfere or prohibit operation are not installed on the door or frame
Emergency evacuation drillsIFC 405.2 2018

Missing documentation for 12 planned/unannounced fire drills; multiple drills missing for all shifts.

Swinging fire doorsIFC 705.2.4 2021

2nd floor double doors will not latch; 2nd/3rd floor doors held open with wedges.

Fire alarm testing and maintenanceIFC 907.8 2021

Missing documentation for annual report, sensitivity testing, and monthly alarm tests.

Fire/smoke damper inspectionNFPA 80 19.4

Missing documentation for fire/smoke damper inspection.

No field modification to the door assembly have been preformed that void the label
Relocatable power tapsIFC 603.5 2021

Multi-plug found in use near 2nd floor nurses cart during 06/24/2024 inspection; noted as corrected.

Sprinkler system testing and maintenanceIFC 903.5 2021

Missing various annual/quarterly reports; sprinkler heads in kitchen had dust; riser tags expired.

Carbon monoxide detectionIFC 0915.1 2021

No documentation for monthly testing and maintenance of CO alarms.

Fire door inspection and testingNFPA 80 5.2

No schedule or documentation for annual fire door inspections.

Meeting edge protection, gasketing and edge seals where required, are inspected to verify their presence and intertie
Latching hardware operates and secures the door when it is in the closed positon
Signage affixed to a door meets the requirements listed in 4.1.4
Feb 12, 2024Inspection

Includes additional consultation deficiencies noted in a separate cover letter: WAC 388-78A-2400 (Resident records confidentiality), WAC 388-78A-2700 (Emergency/disaster preparedness/first-aid kits), WAC 388-78A-2730 (License posting), WAC 388-78A-2732 (Liability insurance), and WAC 388-78A-3010 (Lockable storage in units).

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Mar 11, 2024

Failed to ensure 5 of 6 staff members were screened for tuberculosis within three days of employment.

Background checksWAC 388-78A-2466Corrected Mar 11, 2024

Failed to complete a Washington State Name and Date of Birth background check every two years for 2 of 6 staff members.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Mar 11, 2024

Failed to document in Negotiated Service Agreements (NSA) the care needs, interventions for diagnoses, and physician ordered medical treatments for 3 of 11 residents, specifically failing to note side effects and safety plans for blood thinners.

Aug 8, 2023Fire

The inspection report dated 8/8/2023 states that all violations noted during previous related inspections have been corrected.

Owner's Responsibility (Fire-resistance-rated construction)IFC 701.6

Annual inspection documentation of fire-resistance-rated construction not provided.

NFPA 80 Fire Door Inspection and TestingIFC 705.2 / NFPA 80 5.2

Documentation for fire door annual inspection not provided.

Door OperationIFC 705.2.4 2018

Fire doors at residents room 208D and stairwell door on main floor would not latch or close.

Fire DrillsWAC 212-12-044

Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.

Working Space and ClearanceIFC 604.3 2018Corrected Jun 27, 2023

Combustible storage found blocking access to the electrical panel in kitchen (noted 5/24/2023, corrected by 6/27/2023).

Carbon Monoxide Alarms and DetectionIFC 915.6 2018

Documentation for carbon monoxide alarms and detectors testing and maintenance not provided.

Power SupplyIFC 604.4.2 2018Corrected Jun 27, 2023

Power strip plugged into another power strip used at nurses carts (noted 5/24/2023, corrected by 6/27/2023).

NFPA 80 Fire/Smoke Dampers InspectionIFC 706.1 / NFPA 80 19.5.1

Documentation for fire/smoke damper 4-year inspection not provided.

Jun 27, 2023Fire

Inspection status is 'Disapproved'. Several items from the May 2023 inspection were marked as 'Corrected' in the June 2023 report, but new/outstanding documentation requirements remain.

Owner's Responsibility / Fire-resistance-rated constructionIFC 701.6

Annual inspection documentation for fire-resistance-rated construction was not provided.

NFPA 80 Fire Door Inspection and TestingIFC 705.2 / NFPA 80 5.2

Documentation for fire door annual inspection was not provided.

Door OperationIFC 705.2.4

Fire door by residents room 208D and stairwell door on the main floor would not latch and/or close.

Fire DrillsWAC 212-12-044

Facility could not provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.

Maintenance (CO Alarms)IFC 915.6

Documentation for Carbon Monoxide Alarms and Detectors testing and maintenance was not provided.

NFPA 80 Fire / Smoke Dampers Inspection and TestingIFC 706.1 / NFPA 80 19.5.1

Documentation for fire/smoke damper 4-year inspection was not provided.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call