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Assisted Living

Evergreen Court

Families consistently rate this highly — reviewers highlight bright and spacious living apartments. Schedule a visit to confirm the fit.

900 124th Avenue Ne, Wilburton · Bellevue, WA 9800548 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 7 Google reviews

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Evergreen Court Assisted Living in Bellevue, WA — Street View
Street View

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What this means for your family

Evergreen Court offers a bright, engaging environment with a highly regarded staff, making it a strong candidate for independent living. However, families should be proactive regarding financial matters; ensure you have a clear, written agreement on billing and keep detailed records, as some families have experienced frustrating discrepancies with the accounting department.

Google Reviews

Google Reviews

7 reviews on Google
Evergreen Court is generally praised for its bright, spacious living quarters and a friendly, caring staff that fosters a welcoming community environment. However, some families have encountered significant administrative frustrations, specifically regarding persistent billing errors and a lack of coordination between community management and the accounting department.

Quality Themes

Tap a score for details
Food8.0Staff8.0Clean9.0Activities9.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Bright and spacious living apartments
  • Friendly and caring staff
  • Active social calendar and amenities
  • Well-maintained, cheerful environment

Concerns

  • Persistent billing errors and poor communication with accounting (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(2)4.02019(1)5.02020(2)2.02023(1)5.02025(2)5.02026(1)

Distribution · 9 analyzed

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How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With your active social calendar, what are some of the most popular group activities or outings that residents here at Evergreen Court look forward to the most?
  • 2Could you walk us through the process for monthly billing and who we should reach out to directly if we have questions about a statement?
  • 3Since the apartments here are known for being so bright and spacious, are there specific ways residents typically personalize their living spaces to make them feel like home?
  • 4How does your team ensure consistent communication with family members regarding updates on a resident's care or administrative matters?
  • 5In the event of a medical concern or emergency, what is the protocol for notifying family members and coordinating with outside healthcare providers?
  • 6I noticed you take the time to respond to feedback online; how does that commitment to listening to families translate into your day-to-day operations here at the facility?

Personalized based on this facility's data


Key Review Excerpts

My Mother-in-law lived here independently until her passing. She had a large 1-bdrm appt with a kitchen and it was bright and cheerful. She loved her apt. The staff was very friendly, caring and always available.

Independent living family member · 2020★★★★★

My parents lived at Everygreen Court for two years. Did not have much to complain, except resently the accounting department could not get their numbers straight and told us we owe them money, since last year January.

Long-term resident's family · 2023★★☆☆☆

There is a dedicated activities room with a full calendar of daily activities (including off-site adventures), on-site medical staff for emergencies, and transportation is available for appointments/excursions.

Visitor/Observer · 2018★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
63deficiencies
Dec 9, 2025Fire

Approval Status: Disapproved. Next inspection scheduled on or after 1/8/2026. Facility representative: James Kanaly, Executive Director.

Admin - (ITM) Inspection, Testing, & Maintenance

Unannounced Fire and Life Safety Code re-inspection conducted to determine compliance.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2021

Facility unable to provide documentation that monthly smoke detector testing had been performed and a report/log created. Inspection reports must verify no deficiencies exist or document corrections.

Fire DrillsWAC 212-12-044

Facility unable to provide documentation of third quarter 2025 fire drill participation for all shifts.

Dec 9, 2025Fire

The inspection report dated 2025-12-09 marks the status as 'Disapproved'. A subsequent document shows an inspection dated 2026-04-14 where status is 'Approved' and all previous violations were corrected.

Inspection, Testing and MaintenanceIFC 907.8

Facility failed to provide documentation for fire alarm and fire detection system maintenance/testing; specifically missing reports for monthly smoke detector testing.

Fire DrillsWAC 212-12-044

Facility failed to provide documentation for third quarter 2025 fire drills for all shifts.

Apr 23, 2025Inspection

Follow-up inspection report noting uncorrected deficiencies from 02/26/2025.; An additional investigation summary (Intake ID 167277) was conducted regarding a respiratory illness outbreak among 22 residents and 5 staff, resulting in a citation for WAC 388-78A-2610.; The facility was also cited for failing to maintain required assessment components for Residents 4, 5, 6, and 7.; Report also notes lack of documentation for pet health exams/vaccinations, though a specific WAC code for the pet issue is not explicitly listed in the deficiency header.; The document identifies deficiencies regarding service planning and medication documentation for Resident 6 and Resident 7, in addition to the specific nursing services consultation noted.

Ongoing assessmentsWAC 388-78A-2100

Failed to complete required full assessment components for 1 of 7 sampled residents, risking harm from unidentified care needs.

Criteria for increasing licensed bed capacityWAC 388-78A-2810

Failed to notify and receive approval for the addition of 3 rooms (occupancy by Residents 8, 9, and 10), risking potential injury.

Service agreement planningWAC 388-78A-2130Corrected Apr 10, 2025

Facility failed to document in 1 of 7 resident service agreements a plan to monitor and address interventions for Resident 7's verbally aggressive behaviors and resistance to care.

Signing negotiated service agreementWAC 388-78A-2150

The facility failed to ensure service plans were signed at least annually for 6 of 7 sampled residents.

Infection controlWAC 388-78A-2610

The facility failed to ensure all 6 sampled staff were fit-tested for N95 respirators required for infection control during a COVID-19 outbreak.

Background checksWAC 388-78A-2468

The facility failed to submit a DSHS background authorization form for 1 of 6 staff within one day of hire.

Criteria for increasing licensed bed capacityWAC 388-78A-2810

Facility failed to notify and receive approval from the Department for the addition of 3 rooms to their licensed bed count and failed to submit a contract application.

Service agreement planningWAC 388-78A-2130

Facility failed to document in 5 of 7 residents' service agreements a plan to monitor and address interventions for clinical needs.

Signing negotiated service agreementWAC 388-78A-2150

Failed to ensure annual signatures on Service Plan Report for 1 of 7 sampled residents.

Maintenance and housekeepingWAC 388-78A-3090Corrected Apr 10, 2025

Facility failed to provide working ventilation fans in 4 of 5 rooms (men's bathroom, housekeeping/mop storage, common bathroom, and resident laundry room), placing residents at risk of diminished quality of life.

Ongoing assessmentsWAC 388-78A-2100Corrected Apr 10, 2025

Facility failed to complete full assessments for 7 of 7 sampled residents that included required components like symptoms, medication side effects, or current medical equipment needs.

Tuberculosis Testing RequiredWAC 388-78A-2480

The facility failed to ensure 3 of 6 staff members were screened for tuberculosis within three days of employment.

PetsWAC 388-78A-2620

The facility failed to maintain current veterinarian pet records, vaccinations, and health certifications for 3 of 3 pets residing in the facility.

Background checksWAC 388-78A-2468

Facility failed to complete and submit a DSHS background authorization form for 1 of 6 staff (Staff A) within one day of hire.

Electronic monitoring equipmentWAC 388-78A-2690Corrected Apr 10, 2025

Facility failed to document in writing Resident 8's initial agreement to use electronic monitoring, the duration of use, and quarterly reevaluations.

Maintenance and housekeepingWAC 388-78A-3090Corrected Apr 10, 2025

Facility failed to provide working ventilation fans in 5 of 5 rooms and failed to secure 2 electrical panel access doors.

Intermittent nursing services systemsWAC 388-78A-2320

The facility failed to ensure one resident who required nurse delegation updated their verbal consent with a signed consent within 30 days as required.

Apr 23, 2025Enforcement
$1,500.00Report

This letter serves as formal notice of civil fines totaling $1,500.00 for uncorrected deficiencies previously cited on February 26, 2025.

Ongoing assessmentsWAC 388-78A-2100 (2)(a)(b)(i)(ii)

The licensee failed to complete one resident's assessments that included the required full assessment components.

Signing negotiated service agreementWAC 388-78A-2150 (1)(2)

The licensee failed to ensure one resident or their representative, and a facility representative signed their Service Plan Report at least annually.

Criteria for increasing licensed bed capacityWAC 388-78A-2810 (1)(2)(3)

The licensee failed to notify and receive approval for the addition of three rooms and approval for occupancy.

Maintenance and housekeepingWAC 388-78A-3090 (1)(a)(2)(c)(iv)

The licensee failed to provide ventilation fans in four rooms that operated to provide proper air flow and ventilation to the outside of the facility.

Service agreement planningWAC 388-78A-2130 (1)(b)9c)(3)(a)(b)(4)

The licensee failed to document in one resident's service agreements a plan to monitor and address interventions required to meet the current needs.

Oct 2, 2024Fire

The inspection report dated 10/02/2024 verifies that all violations noted during the previous inspections (05/23/2024 and 07/29/2024) have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after: 06/24/2024.

Ceiling ClearanceIFC 315.2.1Corrected Oct 2, 2024

Storage found within 18 inches of sprinkler head in 1st floor storage room.

Means of Egress - Storage in BuildingsIFC 315.3.2Corrected Oct 2, 2024

Combustible materials stored in 3rd floor stairwell.

Equipment RoomsIFC 315.2.3Corrected Oct 2, 2024

Combustible materials stored on floor of electrical room.

Time (Fire Drills)IFC 405.2Corrected Oct 2, 2024

Missing documentation for 12 fire drills across all shifts/quarters in the previous 12 months.

Open electrical terminationsIFC 603.2.2Corrected Oct 2, 2024

Open junction box found on 3rd floor electrical room.

CleaningIFC 606.3.3Corrected Oct 2, 2024

Missing documentation for two semi-annual hood cleanings.

Owner's ResponsibilityIFC 701.6Corrected Oct 2, 2024

No schedule or documentation provided for annual inspection of fire-rated construction.

Door OperationIFC 705.2.4Corrected Oct 2, 2024

Room 163 and PPE room doors would not latch.

Testing and MaintenanceIFC 903.5Corrected Oct 2, 2024

Missing records for 5-year internal pipe testing, 3-year dry system full flow trip test, annual trip test, annual forward flow test, 5-year FDC hydro testing, and quarterly inspections.

Extinguishing System ServiceIFC 904.13.5.2Corrected Oct 2, 2024

Missing records for semi-annual service of fire-extinguishing systems.

Carbon Monoxide DetectionIFC 0915.1Corrected Oct 2, 2024

Missing documentation for monthly testing and maintenance of CO detectors.

Emergency Lighting EquipmentIFC 1032.10Corrected Oct 2, 2024

Emergency lights not working in rooms 221, 227, and throughout stairwells.

Emergency lighting annual power testIFC 1031.10.2 2021

Annual 90 minute power test had not been performed and documented.

Fire Door Inspection and TestingNFPA 80 5.2

Facility must establish a schedule for annual inspection of Fire Doors.

Inspection, Testing and MaintenanceIFC 907.8Corrected Oct 2, 2024

Missing annual report, sensitivity testing, and monthly fire alarm test documentation.

Exit SignsIFC 1013.1Corrected Oct 2, 2024

Exit sign on main floor by room 95 was non-functional.

Emergency lighting monthly activation testIFC 1032.10 2021

30-second monthly activation testing had not been performed and documented.

Fire/Smoke Dampers Inspection and TestingNFPA 80 19.4

Fire/smoke damper inspection will need to be performed and documented.

Jul 29, 2024Fire

The facility was inspected on 05/23/2024 and subsequently on 07/29/2024. Most physical violations (storage, lighting, doors, etc.) were marked as 'Corrected' by the 07/29/2024 follow-up, but documentation deficiencies regarding drills, fire-rated construction, and specific sprinkler tests remain.; Facility status is Disapproved. Next inspection scheduled on or after 2024-06-24.

Emergency Evacuation DrillsIFC 405.2 2021

Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months; multiple shifts missing across 4 quarters.

Sprinkler Systems Testing and MaintenanceIFC 903.5 2021

Missing records for 3-Year Dry System Full flow trip test and 5-Year forward flow test.

Fire Door Inspection and TestingNFPA 80

Annual fire door inspection documentation was not provided; the facility must establish and maintain an inspection schedule.

Owner's Responsibility (Fire-Rated Construction)IFC 701.6 2021

Facility failed to provide documentation/inventory of required fire-resistance-rated construction and needs to establish an inspection schedule.

Fire /Smoke Dampers Inspection and TestingNFPA 80

Fire/smoke damper inspection documentation was not provided at the time of inspection.

Jul 6, 2023Fire

Inspection on 5/25/2023 resulted in a 'Disapproved' status. A subsequent follow-up inspection on 7/6/2023 noted that all violations had been corrected.

Extension CordsIFC 604.5 2018

Extension cord being used near bathrooms in lobby.

Owner's ResponsibilityIFC 701.6 2018

Annual inspection of fire-resistance-rated construction paperwork not provided.

Extinguishing System ServiceIFC 904.12.5.2 2018

Semi-annual servicing and annual replacement records not provided.

Hangers and BracketsIFC 906.7 2015, 2018

Fire extinguishers found on floors under reception desk and in activities office.

Fire/Smoke DampersIFC 706.1/NFPA 80 19.5.1

4-year inspection record not provided.

Fire DrillsIFC 405.5

Fire drill report with participants listed not provided.

Power SupplyIFC 604.4.2 2018

Daisy chain power strips found in activities room and break room.

Unapproved ConditionsIFC 604.6 2018

Missing electrical box covers by resident room 143 and under steam table in dining room.

CleaningIFC 607.3.3 2018

Hood in need of cleaning; cleaning schedule needs review.

Door OperationIFC 705.2.4 2018

2nd floor stairwell door, double doors to dining room, and kitchen door failing to latch automatically.

Portable Fire ExtinguishersNFPA 10.7.2

Monthly inspection log by facility maintenance not provided.

Emergency LightingIFC 1031.10 2018

Monthly/annual testing records not provided; exit sign at 2nd floor room 143 not working.

Fire Door InspectionIFC 705.2/NFPA 80 5.2

Annual fire door inspection paperwork not provided.

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References & Resources

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