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Assisted Living

Silverado - Bellevue

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

14428 Ne 8th St, Crossroads · Bellevue, WA 9800756 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.7/5

based on 62 Google reviews

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Silverado - Bellevue Assisted Living in Bellevue, WA — Street View
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What this means for your family

Silverado Bellevue is highly regarded for its specialized memory care programming and compassionate, engaging staff. However, because multiple reviewers have raised concerns about staff turnover and medical oversight, we strongly recommend that families ask for specific details on their current nursing leadership and medical record-keeping protocols during your tour.

Google Reviews

Google Reviews

62 reviews on Google
Silverado Bellevue is a specialized memory care community that receives overwhelming praise for its compassionate staff, engaging activity programs, and warm, home-like environment. While the vast majority of families report high satisfaction with the quality of care and the facility's atmosphere, a small number of reviewers have raised serious concerns regarding high staff turnover and potential lapses in medical oversight.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities10.0Meds4.0Memory9.0Comms8.0Value7.0

Strengths

  • Compassionate and attentive care staff
  • Engaging and diverse activity programming
  • Clean, bright, and home-like facility
  • Specialized expertise in memory care

Concerns

  • High staff turnover and leadership instability (mentioned by 2 reviewers)
  • Inconsistent medical oversight and potential medication errors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(2)3.02022(2)5.02024(29)4.52025(31)5.02026(9)

Distribution · 73 analyzed

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24 reviews posted between Jun 25, 2024Jun 27, 2024 · 24 were 5-star

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much care you put into responding to families online; how does that commitment to communication translate to how you update us on our loved one's daily well-being?
  • 2The facility feels so bright and home-like; how do you ensure the environment stays just as inviting and clean as the residents' needs change?
  • 3We've heard great things about your activity programming; could you walk us through a typical weekly schedule for a resident to see how they might engage with others?
  • 4With your specialized expertise in memory care, what specific protocols do you have in place to ensure medication is administered accurately and consistently every time?
  • 5How does the leadership team ensure stability and continuity of care among the staff members who work directly with the residents?
  • 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with outside medical professionals?

Personalized based on this facility's data


Key Review Excerpts

The staff are so very kind and compassionate, the building is truly homey and comfortable, the in-house animals are delightful, and and the activities and care they get are perfectly designed for those with cognitive decline.

Memory care family member · 2025★★★★★

The turnover in staff has been unheard of. I would say that on average executive directors or directors of wellness do not last more than a year. The amount of medical errors that happen during this time is incredible.

Memory care family member · 2025☆☆☆☆

Mitchell, the Activities coordinator, puts a lot of passion and thoughtfulness into the activities he coordinates for the residents. He goes above and beyond to make their ADL’s special and also challenges them physically and cognitively specifically to their individual needs.

Long-term resident's family · 2024★★★★★
Source: 62 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
55deficiencies
Nov 18, 2025Inspection

The inspection report includes a follow-up letter dated 01/15/2026 stating that all listed deficiencies were corrected.; The facility recently changed their electronic record system, which contributed to some documentation deficiencies.; The document is a collection of Plan of Correction pages for Silverado - Bellevue, dated 11/26/2025, with a cover letter page dated 11/18/2025.

Background checksWAC 388-78A-2466Corrected Dec 30, 2025

Facility failed to complete Washington State BGI every two years for 1 of 2 sampled staff (Staff G).

Tuberculosis Two step skin testingWAC 388-78A-2484Corrected Dec 30, 2025

Facility failed to ensure initial TB skin tests within 3 days of hire for 1 staff and second-step TB tests within 1-3 weeks for 6 staff.

Food sanitationWAC 388-78A-2305Corrected Nov 7, 2025

Two culinary staff failed to obtain food worker cards before expiration.

Negotiated service agreement contentsWAC 388-78A-2140

Facility failed to update care plans for 3 of 7 sampled residents.

Tuberculosis. Two step skin testing.WAC 388-78A-2484

Facility failed to ensure 1 staff completed initial skin test within 3 days of hire and failed to ensure 6 staff completed second-step TB test within required timeframe.

Background checks Employment Conditional hireWAC 388-78A-2468Corrected Dec 30, 2025

Facility failed to submit background inquiries within one business day of hire for 7 of 19 sampled contracted staff.

Background checks Employment Provisional hireWAC 388-78A-24681Corrected Dec 30, 2025

Facility failed to ensure 1 staff and 1 contracted nurse completed national fingerprint background checks within 120 days of hire.

Background checks—Conditional hire—Pending resultsWAC 388-78a-2468 (1)

Facility failed to submit background check inquiry for 7 of 19 contracted staff within one business day of their start date.

Tuberculosis. One test.WAC 388-78A-2483

Facility failed to complete a one-step TB test for 1 of 1 sampled staff with a history of a negative blood test.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure 5 of 8 sampled staff (Staff C, F, G, J, N) completed required basic training, CPR, first aid, or home care aide certification.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Dec 30, 2025

Facility failed to update care plans for 3 residents regarding blood-thinning medication side effects and monitoring interventions.

Background checks, Washington State name and date of birthWAC 388-78a-2466

Facility failed to ensure background check renewal for staff G, who worked 229 days after their previous background check expired.

Storing, securing and accounting for medicationsWAC 388-78A-2260

Facility failed to store resident medications separate from food in one medication refrigerator.

Tuberculosis One testWAC 388-78A-2483

Facility failed to ensure 1 sampled staff (Staff B) completed a one-step TB test despite having a negative blood test.

Storing, securing, and accounting for medicationsWAC 388-78A-2260Corrected Dec 30, 2025

Facility failed to store medications separate from food in a medication room refrigerator.

Background checks—Employment—Provisional hireWAC 388-78A-24681

Facility failed to ensure 1 of 4 staff and 1 of 1 contracted staff completed national fingerprint background check within 120 days of hire.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure 5 of 8 sampled care staff completed required basic training, CPR/First Aid, or home care aide certification.

Jul 1, 2025Fire

The inspection report dated 04/09/2025 listed multiple deficiencies. A follow-up inspection on 06/23/2025 confirmed that all violations noted during the previous inspection have been corrected.

Ceiling ClearanceIFC 315.2.1 2021

Combustible materials found within 18 inches of sprinkler head in storage room by room 205.

CleaningIFC 606.3.3 2021

First and second semi-annual hood cleaning paperwork not provided.

Owner's ResponsibilityIFC 701.6 2021

Detailed documentation and maps of fire-rated construction locations, including stairwells, not provided.

Door OperationIFC 705.2.4 2021

Double doors by room 220 will not latch.

Testing and MaintenanceIFC 903.5 2021

Missing required sprinkler system testing documentation.

Extinguishing System ServiceIFC 904.13.5.2 2021

Second semi-annual service (around December) paperwork not provided.

Inspection, Testing and MaintenanceIFC 907.8 2021

Need to verify if fire alarm is monitoring carbon monoxide detection in corridors with natural gas heating.

MaintenanceIFC 1203.4 2021

Diesel fuel testing documentation not provided.

Fire/Smoke Dampers Inspection and TestingNFPA 80

Fire/smoke damper inspection not performed and documented.

Fire Door Inspection and TestingNFPA 80

Detailed documentation and maps of fire doors, including resident doors, not provided.

May 16, 2024Inspection

Includes follow-up inspection letter for compliance determination 43936 (07/10/2024) noting all previous deficiencies from 40715 were corrected.; The facility is not required to submit a plan of correction for these specific consultation deficiencies. The facility may request an Informal Dispute Resolution (IDR) within 10 working days.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Jun 30, 2024

Facility failed to provide a system to access emergency water in three hot water tanks; no handles or instructions provided.

Infection controlWAC 388-78A-2610Corrected Jun 30, 2024

Staff used a soiled wipe in an improper direction during resident peri-care, increasing infection risk.

Licensee's responsibilitiesWAC 388-78A-2730

The facility failed to maintain and post a copy of the most recent full inspection report, including cover letter and plan of correction, in a conspicuous, accessible place.

Background checksWAC 388-78A-2466Corrected Jun 30, 2024

Facility failed to ensure background check was conducted every two years for one staff member (Staff F).

Policies and proceduresWAC 388-78A-2600Corrected Jun 30, 2024

Facility failed to follow emergency response policies for Resident 3 after a fall, delaying hospital evaluation.

Background checks Employment Conditional hireWAC 388-78A-2468Corrected Jun 30, 2024

Facility failed to submit background authorization form within one business day for Staff B.

Changing use of roomsWAC 388-78A-2880Corrected Jun 30, 2024

Facility failed to notify Construction Review Services regarding the change in use of Room 108 for therapy services.

Resident rightsWAC 388-78A-2660Corrected Jun 30, 2024

Resident 6 was found restrained in a wheelchair by a buckled strap and bolsters against facility policy.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jun 30, 2024

Facility failed to ensure staff completed required CPR, First Aid, and continuing education.

Examination of survey or inspection resultsRCW 70.129.070

The facility failed to post a copy of the last inspection report in an accessible place; it was locked in the administrator office.

May 6, 2024Fire

The inspection on 04/03/2024 resulted in a Disapproved status. The follow-up inspection on 05/06/2024 states all violations noted during previous inspection(s) have been corrected.

Equipment RoomsIFC 315.2.3 2021

2nd floor boiler room had storage of combustible material.

Application and UseIFC 603.5.2 2021

2nd floor wellness center had a power strip plugged into another power strip.

CleaningIFC 606.3.3 2021

First semi-annual hood cleaning paperwork not provided.

Owner's ResponsibilityIFC 701.6 2021

Paperwork for inspection of Fire-Rated construction not provided.

Inspection and MaintenanceIFC 705.2 2021

2nd floor boiler room door and 2nd floor laundry door were held open with a wedge.

Door OperationIFC 705.2.4 2021

2nd floor laundry door and 1st floor fire door leading to lobby will not latch.

Obstructed LocationsIFC 903.3.3 2021

1st floor sitting area has a light fixture within code distance to the sprinkler head.

Testing and MaintenanceIFC 903.5 2021

Annual forward flow test (NFPA 25 13.7.2) paperwork not provided.

Extinguishing System ServiceIFC 904.13.5.2 2021

First and second semi-annual servicing paperwork not provided.

Seperation From Hazardous ConditionsIFC 5303.7 2021

2nd floor had combustible material mixed with O2 tanks in room.

May 2, 2023Fire

The 05/02/2023 report confirms that all violations noted during the previous inspection (03/23/2023) have been corrected.

Power SupplyIFC 604.4.2 2018Corrected May 2, 2023

Business Manager's office has a power strip plugged into another power strip.

Extension CordsIFC 604.5 2018Corrected May 2, 2023

Extension cords in use for outside lights (2nd floor) and laundry room.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54ACorrected May 2, 2023

Facility unable to provide record of annual fire wall inspection and/or repairs.

Penetrations - Maintaining ProtectionIFC 703.1 2018Corrected May 2, 2023

Penetrations in walls/conduits found in IT room (2nd floor) and Sprinkler Riser room.

Inspection and MaintenanceIFC 705.2 2018Corrected May 2, 2023

Facility unable to provide inventory record of annual inspection/repairs for fire-resistant-rated doors.

Duct and Air Transfer OpeningsIFC 706.1 2018Corrected May 2, 2023

Facility unable to provide documentation for last fire/smoke damper testing.

MaintenanceIFC 915.6 2018Corrected May 2, 2023

Facility unable to provide documentation showing CO detector testing performed in the past 12 months.

Interior supply locationIFC 5306.2 2012 2015Corrected May 2, 2023

Storage room 119 has combustibles stored with medical gas; room lacks required signage.

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References & Resources

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