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Assisted Living

Fairwinds Redmond

Families consistently rate this highly — reviewers highlight attentive and professional management team. Schedule a visit to confirm the fit.

9988 Avondale Road Ne, Bear Creek · Redmond, WA 9805250 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 48 Google reviews

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Fairwinds Redmond Assisted Living in Redmond, WA — Street View
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What this means for your family

Fairwinds Redmond is an excellent choice for families prioritizing a warm, active social environment and a highly supportive management team during the transition. However, be aware that the dining experience is a point of contention; if your loved one is a 'foodie' or has specific dietary expectations, we recommend dining at the facility during a tour to assess the current food quality and service speed for yourself.

Google Reviews

Google Reviews

48 reviews on Google
Fairwinds Redmond is widely praised for its welcoming, attentive staff and well-maintained, attractive grounds. While many families highlight the strong sense of community and helpful management during the transition process, there are recurring concerns regarding the quality and consistency of the dining program. Overall, it is viewed as a high-quality facility, though some residents and families find the mandatory meal plans and food service standards to be areas for improvement.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities9.0MedsN/AMemoryN/AComms8.0Value6.0

Strengths

  • Attentive and professional management team
  • Warm, welcoming community atmosphere
  • Well-maintained, clean, and spacious facilities
  • Active social and exercise programming

Concerns

  • Mediocre food quality and limited menu options (mentioned by 3 reviewers)
  • Slow service and long wait times for dining (mentioned by 2 reviewers)
  • Mandatory meal plans perceived as expensive/restrictive (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(2)'20(10)'22(4)'24(8)'26(2)

Distribution · 50 analyzed

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9
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2

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I noticed the community has a very active social calendar; could you walk us through a typical day of activities for a new resident?
  • 2We understand that dining is a major part of community life; how are you currently working to enhance the menu variety and the speed of service in the dining room?
  • 3Since the meal plans are a fixed part of the residency, could you explain how you accommodate specific dietary preferences or requests for residents?
  • 4Given the importance of medical peace of mind, what is your specific protocol for handling medical emergencies or urgent care needs during the night?
  • 5I see your management team is very involved in the day-to-day operations; how do you typically gather and implement feedback from families regarding their loved ones' experiences?
  • 6The facilities look very well-maintained in photos; how do you ensure the living spaces and common areas remain clean and comfortable for all 50 residents?

Personalized based on this facility's data


Key Review Excerpts

We chose FWR for our Mom because Krysta and the staff went out of their way to find the best apt and welcome her to the facility. Even after moving in they have shown her above average attention.

Resident's child · 2024★★★★★

The biggest issue is the food. The food has been mediocre at best for my mom and it does not seem to be getting any better. Wait times for service/food orders plus food readiness also seem long.

Resident's child · 2024★★★★

What could have been an overwhelming and emotional process of finding a safe and comfortable place for our mom was made organized, clear, and genuinely compassionate because of their care and professionalism.

Resident's family member · 2026★★★★★
Source: 48 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

10total
129deficiencies
Apr 20, 2026Fire

The inspection report dated 2026-04-20 confirms that all violations noted during previous related inspections have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after: 09/04/2025.

Relocatable power taps and current tapsIFC 603.5 2021

Unauthorized multi-plug use in room 121 and Health Wellness Directors office.

Extinguishing System ServiceIFC 904.13.5.2 2021

Missing semi-annual servicing paperwork; hood report showed deficiencies; grease found in nozzles; commercial pizza ovens in lobby lack hood/suppression.

MaintenanceIFC 1203.4 2021

Facility not performing monthly 30-minute load test; vendor needs to perform 4-hour load test.

Open electrical terminationsIFC 603.2.2 2021

Open junction box and open fuse sections/missing internal covers on electrical panels in kitchen.

Inspection, Testing and MaintenanceIFC 907.8 2021

Missing annual/monthly reports and smoke detectors covered in rooms 345, 245, 145.

Power TestIFC 1031.10.2 2021

Annual 90-minute power test had not been performed and documented.

Means of Egress - Storage in BuildingsIFC 315.3.2 2021

Blocked egress on west 1st floor stairwell by room 158.

Penetrations - Maintaining ProtectionIFC 703.1 2021

Various unsealed penetrations in A/C rooms and laundry areas; missing dry wall in north 3rd floor A/C room.

Inspection, Testing and MaintenanceIFC 907.8 2021

Annual report shows 3 deficiencies and 2 units not tested.

NFPA 80 Fire /Smoke Dampers Inspection and Testing19.4

Fire/smoke damper inspection has not been performed and documented.

Appliance connection to fuel supply pipingIFC 319.5 - 2021

Required restraining device found not attached to gas-fueled cooking appliances in kitchen.

Modified or damagedIFC 603.2.1 2021

Multiple missing receptacle covers on 2nd and 3rd floors.

Extinguishing System ServiceIFC 904.13.5.2 2021

Missing semi-annual service documentation, grease buildup on nozzles, and commercial pizza oven lacking required suppression/hood system.

Door OperationIFC 705.2.4 2021

Multiple doors throughout the facility fail to latch automatically.

Smoke Detector SensitivityIFC 907.8.3 2021

Smoke detector sensitivity report not provided.

Carbon Monoxide Detection - GeneralIFC 0915.1 2021 WAC 51-54A

Carbon monoxide alarms and detectors need to be tested, maintained and documented on a monthly schedule.

Aug 5, 2025Fire

Facility status marked as 'Disapproved'. Inspection report includes findings from both March 2025 and August 2025.

Appliance connection to fuel supply pipingIFC 319.5 - 2021

Required restraining device not attached to gas-fueled cooking appliances in kitchen.

Open electrical terminationsIFC 603.2.2 2021

Open junction box in electrical room next to Book Nook on north 1st floor; electrical panel in kitchen missing inside fuse box.

Means of Egress - Storage in BuildingsIFC 315.3.2 2021

Blocked egress on west 1st floor stairwell by room 158.

Modified or damagedIFC 603.2.1 2021

Missing receptacle covers in west 2nd floor electrical room, north 3rd floor electrical room by room 310, north 3rd floor cable room by room 320, and north 3rd floor across from laundry room.

Relocatable power taps and current tapsIFC 603.5 2021

Multi-plugs found in north 1st floor room 121 and west 1st floor Health Wellness Directors office.

Owner's ResponsibilityIFC 701.6 2021

Missing documentation of fire-rated construction locations, testing, and repairs.

Door OperationIFC 705.2.4 2021

Multiple fire doors throughout facility failing to latch automatically.

CleaningIFC 606.3.3 2021

Missing records of semi-annual hood cleaning; heavy grease buildup observed; hood cleaning frequency needs adjustment from 6 to 3 months.

Penetrations - Maintaining ProtectionIFC 703.1 2021

Multiple unsealed penetrations found in A/C rooms and ceilings across various floors; missing drywall in north 3rd floor A/C room.

Sprinkler systems testing and maintenanceIFC 903.5 2021

Missing 5-year internal pipe test, 3-year dry system trip test, annual forward flow test, and quarterly inspection reports; deficiency noted on 9/18/2024 report.

Smoke Detector SensitivityIFC 907.8.3 2021

Smoke detector sensitivity report not provided.

Power TestIFC 1031.10.2 2021

Annual 90-minute battery power test for emergency lighting not performed/documented.

Fire/Smoke Dampers Inspection and TestingNFPA 80

Fire/smoke damper inspections not performed or documented.

Extinguishing System ServiceIFC 904.13.5.2 2021

Missing semi-annual servicing records; grease in nozzles; commercial pizza ovens in lobby lack hood/suppression system.

Inspection, Testing and Maintenance (Fire Alarm)IFC 907.8 2021

Annual report dated 9/17/2025 showed deficiencies and untested units.

Carbon Monoxide DetectionIFC 0915.1 2021

No documentation of monthly testing for CO alarms and detectors.

Maintenance (Emergency Power)IFC 1203.4 2021

Failure to perform/document monthly 30-minute full load tests and diesel fuel testing.

Mar 25, 2025Fire

Facility received multiple 'Disapproved' inspection statuses across multiple dates covering 2025 and 2026.; Approval Status: Disapproved. Next inspection scheduled on or after 04/24/2025.

Means of Egress - Storage in BuildingsIFC 315.3.2

Blocked egress on west 1st floor stairwell.

Relocatable power tapsIFC 603.5

Improper use of multi-plug adapters in various facility locations.

Carbon Monoxide DetectionIFC 0915.1

No evidence of established monthly testing schedule for CO detectors.

Power TestIFC 1031.10.2 2021

Annual 90-minute emergency lighting power test not performed and documented.

Fire/Smoke Dampers Inspection and TestingIFC 19.4

Missing documentation for fire/smoke damper inspections.

Inspection, Testing and MaintenanceIFC 907.8

Fire panel not replaced and falling into trouble; recurring issues with inspection reports.

Smoke Detector SensitivityIFC 907.8.3

Missing or failed smoke detector sensitivity reports.

Appliance connection to fuel supply pipingIFC 319.5

Restraining devices not attached to gas-fueled cooking appliances.

Cleaning of grease-removal devicesIFC 606.3.3

Missing hood cleaning documentation and heavy grease buildup observed; frequency needs adjustment.

Sprinkler system testingIFC 903.5

Missing various required sprinkler system certifications (5-year, 3-year, flow tests).

Emergency and standby power systems maintenanceIFC 1203.4

Missing documentation for diesel fuel testing and 4-hour load tests; inconsistencies in recorded hours.

Modified or damaged electrical wiringIFC 603.2.1

Multiple missing electrical receptacle covers.

Owner's Responsibility for fire-resistance-rated constructionIFC 701.6

No documentation of fire-rated construction inventory or inspections.

Open electrical terminationsIFC 603.2.2

Open junctions and electrical panels missing inside fuse box covers.

Penetrations - Maintaining ProtectionIFC 703.1

Numerous unsealed penetrations found in walls and ceilings throughout the facility.

Door OperationIFC 705.2.4

Multiple fire doors throughout the facility fail to latch automatically.

Extinguishing System ServiceIFC 904.13.5.2

Missing semi-annual servicing reports; commercial ovens found without hood or suppression systems.

Inspection, Testing and MaintenanceIFC 907.8 2021

Missing annual report and monthly test logs; smoke detectors found covered in rooms 345, 245, 145.

Power TestIFC 1031.10.2

Annual 90-minute emergency lighting power test not documented.

MaintenanceIFC 1203.4 2021

Missing annual service report, weekly inspection logs, monthly 30-minute full load test records, and diesel fuel testing documentation.

Extinguishing System ServiceIFC 904.13.5.2 2021

Missing semi-annual service documentation; grease observed on nozzles; commercial pizza ovens in bistro lack hood or suppression system.

Fire/Smoke Dampers Inspection and TestingNFPA 80

Fire/smoke damper inspection not performed and documented.

Mar 25, 2025Fire

Facility status: Disapproved.; Approval Status: Disapproved. Next inspection scheduled on or after: 04/24/2025.

Appliance connection to fuel supply pipingIFC 319.5 - 2021

Required restraining device found not attached to gas-fueled cooking appliances in kitchen.

Open electrical terminationsIFC 603.2.2, 2021

Open junction box in electrical room next to Book Nook; kitchen electrical panel has open fuse sections and missing inside fuse box.

Penetrations - Maintaining ProtectionIFC 703.1 2021

Multiple penetrations found in A/C rooms and service areas; missing dry wall in north 3rd floor A/C room.

Inspection, Testing and MaintenanceIFC 907.8 2021

Missing annual report and single station alarm test; smoke detectors found covered in rooms 345, 245, 145.

MaintenanceIFC 1203.4 2021

Missing emergency/standby power system documentation (annual report, weekly logs, monthly load tests, diesel fuel testing).

Latching hardware operates and secures the door when it is in the closed positon
No field modification to the door assembly have been preformed that void the label
Signage affixed to a door meets the requirements listed in 4.1.4
Means of Egress - Storage in BuildingsIFC 315.3.2 2021

Blocked egress on west 1st floor stairwell by room 158.

Modified or damagedIFC 603.2.1 2021

Missing receptacle covers in multiple locations (west 2nd floor main electrical room, north 3rd floor electrical room by room 310, north 3rd floor cable room by room 320, north 3rd across from laundry).

Relocatable power taps and current tapsIFC 603.5, 2021

Multi-plug found north 1st floor in room 121 and west 1st floor in Health Wellness Directors office.

Door OperationIFC 705.2.4 2021

Multiple fire doors not latching (by 350, 230, pool table, 131, 241, stairwell by 365, stairwell across 231, electrical door 150).

Extinguishing System ServiceIFC 904.13.5.2 2021

Missing semi-annual servicing paperwork; grease in nozzles; commercial pizza ovens in lobby lack required hood or suppression system.

Power TestIFC 1031.10.2 2021

Annual 90-minute emergency lighting power test not performed/documented.

Fire/Smoke Dampers Inspection and TestingNFPA 80

Inspection and testing not performed/documented.

Auxiliary hardware items that interfere or prohibit operation are not installed on the door or frame
Meeting edge protection, gasketing and edge seals where required, are inspected to verify their presence and intertie
Mar 3, 2025Fire

Complaint #165677 regarding fire alarm system communication failure. The inspection confirmed the issue was resolved via installation of a cellular communicator.

Fire alarm system dialer failureCorrected Feb 17, 2025

On 2/10/2025, it was reported that the fire panel was not connecting to the dispatch system to automatically call 911 when alarms sounded. A 24/7 fire watch was initiated. By 2/17/2025, a cellular communicator was installed and confirmed to be working in place of the faulty dialer. No IFC violations were observed during the inspection.

Aug 22, 2024Investigation

Letter references previous compliance determination 43736 with a completion date of 07/03/2024.

TuberculosisWAC 388-78A-2483-1

Facility failed to do a one-step TB test within three days of hire for the Plant Operations Supervisor.

May 16, 2024Fire
CleanReport

An inspection was performed regarding complaint #130854 involving an accidental sprinkler head activation caused by a maintenance worker. No IFC violations were observed during the inspection on 5/16/2024.

May 1, 2024Inspection

There is a follow-up letter dated 07/03/2024 indicating all listed deficiencies were corrected.; The document identifies systemic failures in staff record-keeping, training, TB screening, and background checks.; The document contains multiple instances of identified deficiencies regarding staff training, nurse delegation, resident monitoring agreements, and medical device assessments.; The facility staff stated they believed Hospice was responsible for the bed siderail assessment.

VentilationWAC 388-78A-3000Corrected Jun 15, 2024

Facility failed to ensure exhaust air vents in 4 of 4 sampled rooms (common bathrooms, laundry rooms) provided proper air flow to the outside.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jun 15, 2024

Facility failed to ensure 7 of 7 sampled staff completed required training (first aid, continuing education, and HCA certification).

Tuberculosis Two step skin testingWAC 388-78A-2484

The facility failed to administer the second step of a two-step TB test to 1 of 7 sampled staff (Staff D) within the required timeframe.

Electronic monitoring equipmentWAC 388-78A-2690

The facility failed to document in writing an initial agreement and quarterly reevaluations of electronic surveillance for 1 sampled resident (Resident 3).

Licensee's responsibilitiesWAC 388-78A-2730

The facility failed to post the current assisted living facility license in a conspicuous place.

Background checksWAC 388-78A-2466Corrected Jun 15, 2024

Facility failed to complete Washington state name and date of birth background checks every two years for 2 of 2 sampled staff.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Jun 15, 2024

Facility failed to update Negotiated Service Agreements (NSA) for 5 of 7 sampled residents to reflect current medical needs, equipment, or medications.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Jun 15, 2024

Facility failed to screen 1 of 1 sampled staff (Staff A) for tuberculosis within three days of employment.

Background checksWAC 388-78A-24681Corrected Jun 15, 2024

Facility failed to complete required national fingerprint background checks for multiple staff members and failed to process state background inquiries on time.

Intermittent nursing services systemsWAC 388-78A-2320

The facility failed to assess and implement nurse delegation services for 1 sampled resident (Resident 2), despite the resident requiring medication administration and wound care that exceeded standard staff training.

Ongoing assessmentsWAC 388-78A-2100

The facility failed to assess the safety and appropriateness of bed siderails used by 1 sampled resident (Resident 2).

Bed Siderail Safety

Resident 2 had bed siderails without required assessments to determine safety, security, and lack of restraint-like qualities, and lacked documentation for the reason for the rails.

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References & Resources

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